Communication

Styles
UNIT 1
Introduction
 Introduction

Communication is the act of conveying messages/ information

from one entity or group to another through the use of mutually
understood signs, symbols, and semiotic rules.
 Introduction
Every person has a unique communication style, a way
in which they interact and exchange information with
others.
There are four basic communication styles:

Passive Communication
Aggressive Communication
Passive-Aggressive Communication
Assertive Communication

It’s important to understand each communication style, and

why individuals use them. For example, the assertive
communication style has been found to be most effective,
because it incorporates the best aspects of all the other
styles.
Styles
 STYLES
Passive Passive-
People with passive
Aggressive
communication tend to Users of the passive-aggressive
behave indifferently. communication style may appear
People who are passive passive on the outside, but they
communicators typically may feel helpless or trapped within,
don’t express their developing animosity that causes
demands or sentiments. them to seethe or act out in
Lack of eye contact and subtly, covertly, or secretive ways.
poor body alignment are
common factors of Ultimately, passive-aggressive
passive communicators. communicators are aware of their
demands but occasionally find it
difficult to express them verbally.
They are most likely to
communicate via body language.
Aggressive
Speaking with a loud, demanding
voice, maintaining close eye
contact, and dominating or
controlling others by blaming,
frightening, criticizing, threatening,
or attacking them, among other
behaviors, are all examples of the
aggressive communication style.
Aggressive communicators
frequently give orders, ask impolite
questions, and ignore other people.
Assertive
assertive communicators can
express their own needs, desires,
ideas, and feelings, while also
considering the needs of others.
Assertive communicators aim for
both sides to win in a situation,
balancing one’s rights with the
rights of others.
Advantages
Advantages
builds self-confidence,
builds self-respect,

prevents you from saying words or doing actions that you

may regret later,
makes you and others feel positive,

makes sure that everyone expresses their ideas and meets the
needs of all, and
helps you to become a more confident worker and a better
communicator.
Any questions?
Thank
you