GRACE PACETE RAMOS

Bachelor of Science in Customs Administration

Pongtud, Alegria, Surigao del Norte, Philippines
09109876439

nicegracie8425@gmail.com
Dedicated administrative professional with successful experience in fast-paced office settings.
Hardworking team player, with expertise in completing various clerical tasks and offering staff
support. Responsible, punctual and productive professional when working with little to no
supervision.

SKILLS

 Report Writing
 Communication Skills
 Teaching Strategy

WORK HISTORY
2013-01 - 2021-09 Administrative Staff
Omni Collection Agency, Anonas St., Quezon City

 Streamlined invoice processing procedures to ensure

timely payment of debtors while minimizing errors in
financial records
 Developed comprehensive reports for management by
collecting data from various sources, analyzing trends, and
presenting actionable insights.
 Promoted a positive work environment through effective
communication skills and fostering professional
relationships among colleagues.
 Collaborated on special projects as assigned by leadership,
contributing research findings or coordinating event
logistics as needed for success.
 2010-03 - 2012-09 Sales Representative
Sam Gas LPG Corporation, P. Tuazon, Quezon City

 Boosted internal collaboration within the sales team by

sharing best practices and offering mentorship when
needed.
 Generated additional sales opportunities with upselling
and cross-selling techniques.
 Streamlined sales processes by identifying efficiencies and
implementing improvements for enhanced productivity.
 Increased repeat business by fostering trust-based
relationships with key accounts through regular
communications.

EDUCATION
Bachelor of Science in Customs Administration
St. Jude Thaddeus Institute of Technology
Borromeo St., Surigao del Norte

Bachelor of Science in Secondary Education (Unit Earner)

Bucas Grande College Foundation
Socorro, Surigao del Norte

CERTIFICATIONS
2013-09
Academy for Creating Enterprise

2023- 05 LET Passer

Professional Regulation Commission

2023-10 K-Wave Korean Tutorial Language Services

2nd Floor, Unit 217, Caly Bldg., Proj. 4, Quezon City