BSBCMM511

Appendix A: Communication Plan Template

Who am I Meeting 1 (e.g., with customers) Meeting 2 (e.g., with Project team)
communicating to?
What is the Introduce new goods and work out a pay Talk about project updates and next
purpose of my raise. plans.
communication?

What information Information on perks, new items, and Project progress, benchmarks, and
should be part of terms of negotiation difficulties
the
communication?

What position will open, educational, and benefit-focused lucid, succinct, and addressing issues
you take regarding
the information
that must be
communicated?
Should any Negotiation specifics and private wage- Timelines for projects and financial
information be related data information
kept confidential?

What will be Pay raise for skilled workers and Project timelines and resource distribution
negotiated? equitable remuneration

What are the Sustainability, staff retention, and Project completed on schedule and within
objectives of equitable remuneration budget
negotiation (at
least one each)?

What stakeholder Just remuneration, acknowledgment, and a well-defined project plan and resource
needs and harmony with sustainability assistance
requirements
should be met
during the
negotiation?
What are the opposition to pay increases and doubts Budgetary restrictions and delays
potential issues about the efficacy of products
and problems that
may arise from the
negotiation (at
least one each)?
What position will Equitable remuneration and connection Timely delivery and adherence to the
you take regarding with sustainability budget
any negotiation

Version: 1.0 – Jan 2022 Gen Institute Pty Ltd © Page 1 of 2

BSBCMM511

that will take place

(identified in
Section 1)?
What are your Advantages of new goods, employee Project viability and resource
supporting contentment, and sustainability effectiveness
arguments to meet
your negotiation
objectives
(identified in
Section 1)?
What forum will I Presentation made at the conference Conversation during the project evaluation
use to present the
information at the
meeting e.g.
PowerPoint
presentation at
Group meeting,
printout of
information, one-
on-one discussion
etc)?
How does the Engage clients and highlight features of Organize the project team to guarantee its
forum meet the product success.
organisational
objectives?

What vocabulary, uplifting, educational, and captivating expert and goal-oriented

tone, structure and
style suits the
audience?
How will I:
build trust
develop positive
working
relationships
show respect for
the opinions and
values of others
maintain effective
interaction?
 Open lines of communication and
problem solving.
 Emphasizing advantages and
hearing feedback
 Recognize client comments and
respond to inquiries
Engage in active listening and
promote involvement.
 Honest communication, tackling
issues.
 Working together to solve
problems and praising
accomplishments.
 Take into account
recommendations from the team
and encourage them.
 Encourage dialogue and have
clear expectations.

Version: 1.0 – Jan 2022 Gen Institute Pty Ltd © Page 2 of 2