Assessment

Task 3
Develop workplace policies
and procedures for
sustainability
BSBSUS511
 Student Declaration
To be filled out and submitted with assessment responses
# I declare that this task and any attached document related to the task is all my own work and I have not
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cheated or plagiarised the work or colluded with any other student(s)
# I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
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according to the process explained to me
# I have correctly referenced all resources and reference texts throughout these assessment tasks.
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# I have read and understood the assessment requirements for this unit
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# I understand the rights to re-assessment
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# I understand the right to appeal the decisions made in the assessment
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Unit Title Develop workplace policies and procedures for sustainability

Unit Code BSBSUS511
Soukphaphone silavong
Student name

Student ID 78661
number
Student ing Date
signature
2 10/feb/2024
Task Number

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 2
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 ------OFFICE USE ONLY-----
For Trainer and Assessor to complete:

# Student requested reasonable adjustment for the assessment

"

Completed successfully Comments

DNS
Did the student satisfactorily:

N
Y
The student has satisfactorily completed and ☐ ☐ ☐
submitted the following:
• Social media post
• Power Point
• Email to management
• Contextualisation of monitoring report
• Report to senior management
Demonstrated ability to: ☐ ☐ ☐
Present workplace sustainability policies and
implementation processes to key stakeholders

This is evidenced by:

Completion of communication items in Task 3.1
Demonstrated ability to: ☐ ☐ ☐
Identify and source resources required to
implement sustainability policies

This is evidenced by:

Communication to senior management in Task
3.1
Demonstrated ability to: ☐ ☐ ☐
Support implementation of workplace
sustainability policies

This is evidenced by:

Completion of documents in Task 3.1
Demonstrated ability to: ☐ ☐ ☐
Track continuous improvements in sustainability
approaches using recording systems

This is evidenced by:

Completion of documents in Task 3.2
Demonstrated ability to: ☐ ☐ ☐

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 3
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Completed successfully Comments

DNS
Did the student satisfactorily:

N
Y
Document outcomes and provide feedback to
key personnel and stakeholders

This is evidenced by:

Completion of report in Task 3.2
Demonstrated ability to: ☐ ☐ ☐
Identify trends requiring remedial action to
promote continuous improvement of
performance

This is evidenced by:

Completion of report in Task 3.2
Demonstrated ability to: ☐ ☐ ☐
Modify sustainability policies to incorporate
improvements

This is evidenced by:

Completion of report in Task 3.2

Task Outcome: Satisfactory ☐ Not Yet Satisfactory ☐

Student Name:

Assessor Name:

Assessor Signature:

Date:

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 4
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Table of Content

Student Declaration ............................................................................................................................................... 2

Task 3 – Implement and review workplace sustainability policies!"""""""""""""""""""""""""""""""""!#

Task 3.1 Implement workplace sustainability policies and procedures ............................................. 8

Task 3.2 Review the implementation of the workplace sustainability policies and procedures10
References ............................................................................................................................................................... 12

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 5
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Task 3 – Implement and review workplace sustainability
policies

Task summary and instructions

What is this This task builds on your work in Task2 and uses the same scenario.
assessment task
about? This task comprises of the following assessment methods:
o Product-based ☒
o Direct observation of Role-Play ☐
o Case Study ☒
o Other (specify) ☐

It has been designed to evaluate your ability to/competency in:

• Present workplace sustainability policies and implementation

processes to key stakeholders
• Identify and source resources required to implement sustainability
policies
• Support implementation of workplace sustainability policies
• Track continuous improvements in sustainability approaches using
recording systems
• Document outcomes and provide feedback to key personnel and
stakeholders
• Identify trends requiring remedial action to promote continuous
improvement of performance
• Modify sustainability policies to incorporate improvements
• develop and implement workplace policies and procedures for
sustainability on at least one occasion, including:
o implementing sustainability policy and procedures into
wider organisational policies and procedures
o consulting and communicating with relevant stakeholders
to generate engagement with sustainability policy
development, implementation and continuous
improvement.

You are required to address the following:

• Task 3.1 Implement workplace sustainability policies and

procedures
o Develop documentation related to policies and procedures

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 6
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Task summary and instructions

• Task 3.2 Review workplace sustainability policies

What do I need to do
to complete this task
satisfactorily?
o Contextualise a monitoring report to align with your
sustainability policies and procedures
o Write a report to senior management to address the
monitoring report
• submit the completed assessment tasks, according to instructions,
• complete the tasks with sufficient detail and present them in a
professional manner,
• use your own words and reference sources appropriately,
• meet the word count where required,
• use the scenario provided,
• use the templates provided where required,
• for your performance to be deemed satisfactory in this
assessment task you must satisfactorily address all of the
assessment criteria,
• if part of this task is not satisfactorily completed you will be asked
to complete further assessment to demonstrate satisfactory
performance.

Specifications You must submit to GOALS

• Social media post

• Power Point
• Email to management
• Contextualisation of monitoring report
• Report to senior management
Resources and • Computer with Internet access
equipment • Access to Microsoft Office suites or similar software
• Learning material
• Scenario for assessment as provided
• Relevant policies and procedures as provided
• Templates as provided

Re-submission You will be provided feedback on your performance by the Assessor.

opportunities The feedback will indicate if you have satisfactorily addressed the
requirements of each part of this task. If any parts of the task are not
satisfactorily completed, the assessor will explain why, and provide
you written feedback along with guidance on what you must
undertake to demonstrate satisfactory performance. Re-assessment
attempt(s) will be arranged at a later time and date. You have the
right to appeal the outcome of assessment decisions if you feel that

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 7
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Task summary and instructions

you have been dealt with unfairly or have other appropriate grounds
for an appeal. You are encouraged to consult with the assessor prior
to attempting this task if you do not understand any part of this task
or if you have any learning issues or needs that may hinder you when
attempting any part of the assessment.

Complete the following activities:

Task 3.1 Implement workplace sustainability policies and procedures

PLAN A DIGITAL STRATEGY

a) Social media post

Develop a social media post to publish in the FB page of the organisation. The post must be
developed to internally promote the workplace sustainability policy developed in Task 2.1.2,
including the expected outcome.

Choose an image and develop a memorable tagline to accompany the post.

The following are the actions the corporation will be implementing in response to its
commitment to sustainability:
• Make a building have green environment use less energy, water, and other
natural resources, which helps to lessen their negative effects on the
environment.

• utilizing eco-friendly products and renewable energy sources; cutting back on

waste and emissions

• Green buildings It contributes to the company's reputation and trustworthy

appearance.

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 8
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 b) Power Point

Develop a PowerPoint presentation (7-10 slides) to publish on social media and the Company’s
intranet to promote and educate internal stakeholders on the sustainability policy.

The PowerPoint must include:

• The importance of sustainability in business
• Goals/expected outcome of the policy
• Reasons why the policy was developed
• Implementation process for internal digital marketing campaign
• Roles and responsibilities of those involved in the implementation process (including
responsibility for recording systems to track continuous improvements in sustainability
approaches)
• Timelines
• Monitoring strategies
• Continuous improvement strategies

Attach the Power Point to your submission.

https://www.canva.com/design/DAF82jf6qJ4/BcABj-
xDabIXjyPoTUsaiQ/edit?utm_content=DAF82jf6qJ4&utm_campaign=designshare&utm_medium=li
nk2&utm_source=sharebutton

c) Email

Write an email (Template 1) directed to senior management to address the following:

• Summarise the implementation plan developed in Task 2.3 (50-100 words)

• Identify possible barriers to implementation (3-5)

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 9
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 • Recommend actions to mitigate risks of barriers to implementation (3-5)
• Identify and source resources required to implement sustainability policies (3 – 5)

The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.

Template 1 -Email
Email to Senior Management
To: sydgi zannetos
Cc:soukphaphone24@gmail.com
Bcc:
Subject: Implementation of green environment
Date email is sent:10/02/2023
Attachments:
Dear : Sydgi Zannetos
I hope you are well today when you receive this email.

The purpose of this email is to provide a summaries of implementation plan and the updates on the
project's progress. In order to promote corporate social responsibility, actions and document
updates are being made

The following are the primary goals of sustainability policies:

•Instruct all staff members to use document management software to create a paperless
workplace.
• Reducing the amount of paper used and managing waste
• Promoting environmentally conscious behaviour among workers use a recycle product
• having a flower or a plant to relieve stress and make the room more liveable

The following are potential implementation roadblocks:

• Workers are dissatisfied with a lack of communication; they do not understand the
sustainability policy; and the boss has no understanding of corporate social responsibility.
• Employees might not concentrate on formulating a plan and assigning duties.

Task 3.2 Review the implementation of the workplace sustainability policies and
procedures

a) You have implemented the policy in the organisation and receive the following feedback report.

Contextualise the report as required to align with your policy and your policy implementation
plan.

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 10
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Report Contextualisation
New employees are encouraged to read the NA
policy but there is no follow up to assess
their understanding of the policy.
One of the policy evaluation methods is not Feedback form has not been prepared.
working.
One of the policy goals has not been Awareness of environment sustainability for staff
achieved. members has not been achieved.
One of the KPIs associated to objectives of 20% of paper usage still high.
the implementation plan has not been
achieved.
The FB post developed in Task 3.1 was very NA
successful. Employees respond well to the
use of the FB page.
On the other hand, employees seldomly use
intranet.
You achieved 30% improvement in resource NA
efficiency against a 40 % target.
The implementation costs are 10% over Calculate the 10% of the budget: 10 % of
budget due to errors in cost estimation. $5,000-$10,000will be = $500-$1,000

The employee/s in charge of monitoring the NA

implementation of the policy lack quality
management knowledge and few errors
have been found in their reports.

b) Write a report directed to senior management to address the following:

• A summary of the feedback report to include trends and outcomes.

• Impact of the findings of the feedback report on the policy and the policy
implementation.
• Recommended remedial actions.
• Recommended changes/adjustments to policy to incorporate improvements.

(150-200 words)

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 11
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
 Report:
Report to the Senior Management Group An overview of the feedback report that includes
the following results and trends:
1) Although policy reading is encouraged for new hires, there is no follow-up
2) There is a lack of development in staff learning and evaluations
3) Paper expenses have not significantly lowered even with the use of paperless
communication
4) Install energy-saving devices and implement sustainable energy-saving techniques to cut
down on the amount of electricity you consume.
5) The goal of reducing the amount of power used has not been accomplished.
6) The decrease in energy use and consumption has not met the predetermined
7) The staff involvement target of 80% replies on the key performance indicator (KPI) was
not met.
8) The Facebook post that was made there was not so popular as it used to be. now a day a
teenager really like the a short video from TIKTOK and reels from Instagram .
9) The person in charge of policy monitoring does not practice quality management The
suggested courses of action are listed as follows:
•Creating, carrying out, and recording staff sustainability training, assessment, and
documentation
•Keep an eye out for ways to reduce power and electricity expenses and consume less
electricity.
• Identify vendors that can supply energy-efficient solutions and further details on energy
emissions;
• Encourage staff members to attend strategy meetings pertaining to sustainability policy.
• Provide training to staff members who will be in charge of overseeing the quality
management policy's application;
• Address errors with staff members directly Finally, the following policy revisions are
suggested in order to include improvements:
• Expand employee training

References

Please include your references below:

(Please refer to this referencing guide if needed or speak to your trainer for any specific referencing
requirements for this assessment)

BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 12
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au
BSBSUS511 - Develop workplace policies and procedures for sustainability V3 2021 Page 13
RTO Provider: 91153 - CRICOS Code: 02672K
greenwichcollege.edu.au