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Creating and Sustaining Competitive Advantage: Management Logics, Business Models, and Entrepreneurial Rent 1st Edition Chandra S. Mishra (Auth.)
Creating and Sustaining Competitive Advantage: Management Logics, Business Models, and Entrepreneurial Rent 1st Edition Chandra S. Mishra (Auth.)
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Creating and Sustaining
Competitive Advantage
Chandra S. Mishra
Creating
and Sustaining
Competitive
Advantage
Management Logics, Business Models,
and Entrepreneurial Rent
Chandra S. Mishra
Florida Atlantic University
Boca Raton, Florida, USA
2 Management Logics 37
3 Entrepreneurial Orientation 91
vii
viii CONTENTS
References 357
Index 367
LIST OF FIGURES
ix
PART I
INTRODUCTION
Some thirty years ago, Michael Porter (1985) published Competitive
Advantage, in which Porter developed a framework to guide corporate
executives and management consultants to formulate a company’s strat-
egy. In Porter’s framework, a company’s strategy is a set of value activities
and the company may perform their value activities differently to achieve
competitive advantage. Since then extensive research has been done in the
field of strategic management. Some of these research perspectives are,
however, at odds with Porter’s frameworks. Moreover, the underlying
process, the “black box” of competitive advantage creation, is not yet
clearly understood. Our entrepreneurial logic enhances extant strategic
frameworks. According to our framework, the firm’s competitive advan-
tage lies in the value creation and appropriation mechanism, which is
enhanced by the entrepreneurial incentives. The entrepreneurial incentive
is the proportion of uncertain performance-based compensation in the
executive pay, in that the firm performance is set by an external arbiter
such as the capital market. The entrepreneurial incentives enhance the
firm’s entrepreneurial behavior, which further enhance the value creation
and appropriation mechanism wherein the competitive advantage lies.
The proposed framework is a two-stage competitive advantage creation
model such that in the first stage the entrepreneurial incentives enhance the
firm’s entrepreneurial orientation, which further enhance management
cognition, active learning, combinative capabilities, and dynamic capabilities.
In the second stage, the business model value drivers are enhanced, which
further enhances the firm’s competitive position. The value creation and
appropriation processes that underlie the firm’s competitive advantage crea-
tion is hitherto a “black box.” Our theory of competitive advantage looks
into and opens this black box. Further, in economics and finance literature,
the processes that underlie the relation between management incentives and
firm performance are also a black box. Our theory of competitive advantage,
namely, the theory of entrepreneurial rent, uncovers these processes. Our
theory thus explains the processes underlying how superior management
incentives enhance the value creation and appropriation drivers that may
ultimately result in the firm achieving superior firm performance.
The firm’s entrepreneurial capacity to proactively exploit the environmental
uncertainty in their favor and act on their value opportunities in a timely
manner, sustaining the value creation and appropriation, is a source of com-
petitive advantage. To seize and exploit value opportunities, the firm must
regularly test and revise the management logics. The management must
maintain sufficient situation awareness and focus attention on the critical
aspects of the environment to recognize cognitively distant value opportu-
nities. With sufficient entrepreneurial incentives that enhance the management
logics which further enhance the management cognition and situation aware-
ness, the manager seizes and exploits distant value opportunities in a timely
manner, enhancing the firm’s value creation and appropriation mechanism
that provides the firm superior performance and competitive advantage.
Entrepreneurial incentives provide the firm an execution advantage that
enables the firm to create and sustain competitive advantage.
Entrepreneurial incentives are key to the firm’s achieving superior per-
formance. In an interview with the Harvard Business Review, Hatsopoulos
(1995), Chairman and CEO of Thermo Electron Corporation, says: “When
executives from other companies ask me what they need to do to increase
new business activity, the first advice I give them is to change their organi-
zations’ basic incentive structures.” Further, Holt (1995), Vice President
for Research & Technology at Xerox Corporation says: “If innovation is the
ability to recognize opportunity, then the essence of being an entrepreneur
is being able to mobilize talent and resources quickly to seize that oppor-
tunity and turn it into a business.” It is the entrepreneurial execution of the
firm’s value creation and appropriation mechanism wherein the firm’s com-
petitive advantage lies. The buyer value design and the business model
mechanism that creates, delivers, sustains, monetizes, and appropriates the
buyer value are central to the firm’s competitive advantage (Mishra 2015).
INTRODUCTION 5
McDoland and Ryall further show that the strategic resource criteria,
namely, valuable, rare, imperfectly imitable, and imperfectly substitutable,
are neither necessary nor sufficient for a resource to provide the firm a
competitive advantage. The resource-based logic does not provide the
conditions under which a strategic resource may provide the firm a
competitive advantage. Our framework identifies such conditions, namely
the presence of entrepreneurial incentives that enhance the business model
execution in an organization, which enhance the firm’s value creation and
appropriation that underlies the competitive advantage.
Second, Barney (2001) suggests that managers may employ the resource-
based theory to identify the strategic resources that the firm is lacking which
the competitors may have and then the firm may imitate such resources.
However, resource deployment in the competitor’s value creation and appro-
priation mechanism is causally ambiguous. Further, the value creation and
appropriation mechanism is a black box in the resource-based theory. Without
an understanding of the value creation and appropriation mechanism of the
competitor, it is not possible to know the conditions when the strategic
resource of the competitor might enhance the imitating firm’s value.
Assuming that the strategic resource identified is a source of competi-
tive advantage for the imitator, the bigger problem with the imitation
prescription is that it is not always incentive compatible for all firms to
imitate a resource employed by a competitor. It is thus not incentive
compatible for all organizations to imitate a high-ability competitor’s
strategic resources since the incentives of low-ability managers are not
compatible with the deployment of some resources found in competitive
organizations. Powerful incentives can be designed and offered to enhance
the incentives of the low-performing managers so that a high-performing
competitor’s strategic resource may be imitated; however, some managers
may not choose such high-powered incentives since that will impose
excessive risk on the managers in the uncertain environment. The com-
pensation choice of a manager is an incentive signal of their managerial
ability. Furthermore, a firm’s strategic resource choice is an incentive
signal by the management of their managerial ability in our framework.
However, the incentive compatibility can be enhanced by firing the
firm’s low-ability managers, but that is not always the case with the firms
that undergo strategic change. Thus, it is not always possible to imitate a
competitor’s strategic resource even if it is possible in rare cases to identify
such a resource given that strategic resource deployments are causally
ambiguous. Moreover, in firms undergoing strategic change, the management
INTRODUCTION 11
logics determine the strategic resources that are compatible with the firm’s
value creation and appropriation mechanism.
For example, Grinyer et al. (1988) examine whether a strategic change
in an organization requires a change in top management. The authors
found that in 45 percent of the sample firms undergoing a strategic
reorganization, there was no change of top management. New CEO was
recruited in some cases but even in those cases the change in firm perfor-
mance was not fully explained by the change in the CEO. Further, Grinyer
et al. found that performance improvements in firms undergoing radical
reorganization were the result of the change in the management logics
that enabled the managers to reconfigure the firm’s value activities.
None of the current strategic management books provides a comprehen-
sive treatment of implementation or value creation processes underlying
creation and sustainability of competitive advantage. None of these books
looks into the “black box” or interior processes explaining how a firm may
achieve competitive advantage. For example, some books focus on resource
selection strategies. However, when selected resources fail to create the
buyer value or the firm may not have an effective value appropriation
mechanism, such resources then may not provide the firm with competitive
advantage. Similarly, some books focus on the firm’s dynamic capabilities
and organizational routines explaining the role of dynamic capabilities in
reconfiguring a firm’s resources. Further, there is no consensus on the
definition of dynamic capabilities, nor can they guide which resources are
reconfigured. The business model mechanism captures the interior processes
of value creation and appropriation, as illustrated in our framework. The
competitive advantage lies in the business model execution.
Competitive advantage is the rationale underlying a firm’s superior per-
formance relative to its competitors. Extant strategic logics clash because the
interior processes underlying a firm’s competitive advantage creation are
missing. Our theory of competitive advantage, namely the theory of entre-
preneurial rent, provides a comprehensive treatment of interior value crea-
tion and appropriation processes underlying the creation and sustainability
of competitive advantage in a firm. The theory of entrepreneurial rent argues
that entrepreneurial incentives enhance the firm’s entrepreneurial behavior,
which further enhances and sustains the firm’s value creation and appropria-
tion mechanism wherein the competitive advantage lies. In the following we
explain extant strategic logics, namely, resource-based logic and positioning
logic. Further, we present our entrepreneurial logic that underlies our theory
of competitive advantage, namely the theory of entrepreneurial rent. The
12 1 COMPETITIVE ADVANTAGE LOGICS
RESOURCE-BASED LOGIC
The resource-based logic of competitive advantage claims that strategic
resources underlie the firm’s competitive advantage. Barney (1991) iden-
tifies the characteristics of strategic resources. Strategic resources are
valuable, rare, imperfectly imitable, and nonsubstitutable. According to
the resource-based view, the strategic resources underlie the firm’s com-
petitive advantage. Firms develop and nurture strategic resources to
achieve and sustain competitive advantage.
Penrose (1959) was one of the first proponents of the resource-based
logic. She proposes that a firm’s growth is constrained by its resource
position, not by the product market conditions. However, in her theory of
the growth of the firm, she assumes that the product market provides
unlimited opportunities, and managers are always aware of these opportu-
nities and they can seize and exploit the opportunities in a timely manner.
Thus, in Penrose’s theory of the growth of the firm, the only constraint is the
resource constraint inhibiting the firm growth. In particular, she emphasizes
the managerial capacity as the major resource limitation constraining the
firm’s growth. Penrose did not distinguish strategic resources from the other
productive resources of the firm. Indeed, Penrose’s theory is more in line
with our entrepreneurial logic in that her emphasis was on the entrepreneur-
ial capacity of managers. For instance, she argues that enterprising managers
can achieve and sustain firm growth. Penrose’s theory of the growth is thus
consistent with the entrepreneurial behavior of the firm; in particular, she
emphasizes the importance of the entrepreneurial abilities of managers. It is
the absence of enterprising management that limits the firm’s growth.
Wernerfelt (1984) first coined the term, resource-based view. He defines
resources as the firm’s strengths and weaknesses. He argues that there are two
ways to analyze a firm, namely, resource perspective and product perspective.
“For the firm, resources and products are two sides of the same coin”
(Wernefelt 1984: 171). Wernerfelt emphasizes the resource perspective for
formulating a firm’s strategy. By analyzing a firm’s products, one infers the
minimum resource requirements; conversely, by identifying the firm’s resource
RESOURCE-BASED LOGIC 13
position, one can understand the firm’s product market strategy. The resource
position of the firm is analyzed using the firm’s strengths and weaknesses.
Wernerfelt claims that both resource and product perspectives yield the
same insights; however, analyzing a firm’s resource perspective is easier.
Wernerfelt proposes that a firm can identify types of resources that can lead
to high profits. The firm’s strategy is to strike a balance between the
exploitation of existing resources and the development of new ones.
Wernerfelt compares market entry barriers that provide a firm competitive
advantage under the product market perspective to the firm’s resource
position barriers as potential sources of competitive advantage. Wernerfelt
identifies strategic resources as attractive resources. He argues that “what a
firm wants is to create a situation where its own resource position directly
or indirectly makes it more difficult for others to catch up” (Wernerfelt
1984: 173). In the resource-based view, resource position barriers are
analogous to market entry barriers, and thus a firm can achieve competi-
tive advantage by creating resource position barriers.
In a stable and predictable environment, it may be possible to identify and
build resource position barriers to provide a firm with competitive advantage.
In a dynamic environment, however, it is difficult to determine a resource
position barrier that will not become irrelevant when the firm’s environmen-
tal conditions change. Thus, a resource position barrier providing a firm
competitive advantage may erode quickly. Competitive advantage obtained
with resource position barriers is only transitory. Further, Rumelt (1984)
identifies the firm’s resource position barriers as isolating mechanisms. Thus,
isolating mechanisms provide the firm the barriers to competitive imitation
and therefore help the firm sustain their competitive advantage.
Isolating mechanisms make it increasingly difficult for competitors to
imitate a firm’s competitive advantage. Lippman and Rumelt (1982)
provide the conditions for the imperfect imitability of a firm’s competitive
advantage, primarily due to the causal ambiguity associated with isolating
mechanisms. Isolating mechanisms are causally ambiguous. Causal ambi-
guity with strategic resources prevents competitors from knowing which
resources to imitate or how the resources exactly drive a firm’s superior
performance. Isolating mechanisms include knowledge assets, buyer
switching costs and search costs, channel crowding, reputation, property
rights, information advantage, among others. The imperfect imitability of
a strategic resource by a competitor is central to the resource-based theory.
Imperfect imitability and causal ambiguity with strategic resources prevent
rent dissipation and thus sustains the firm’s competitive advantage.
14 1 COMPETITIVE ADVANTAGE LOGICS
of competitive advantage. That is, to show ex-post that the firm resource-
performance relation is enhanced with the opportunities associated with the
strategic resource is not a test of competitive advantage.
To test that a strategic resource is a source of competitive advantage for
a firm, a control sample must be gathered in that the competitors included
in the control sample pursued similar opportunities to those pursued by
that the focal firm with the identified strategic asset. Further, the compe-
titors in the control sample, however, did not have the strategic asset the
focal firm had. Thus, it must be shown that the focal firm with the strategic
asset enhanced the firm performance by pursuing the opportunities under-
lying the opportunity options associated with the strategic asset better
than the competitors did without the strategic asset over a reasonable time
span, for example, after a five to ten-year period.
To meaningfully test the resource-based logic in that a strategic
resource is a source of competitive advantage for the firm, the test regres-
sion must be longitudinal over a period of five to ten years, not cross-
sectional at a given time period or over a short period. Further, to select
the control sample of competitors, the researcher must explicitly recognize
a focal firm’s opportunity options associated with the strategic resource.
Further, these opportunities must be controlled in the regression when
comparing the performance of the focal firm with that of the competitors.
Thus, a strategic resource provides superior performance or competitive
advantage only if the focal firm had exploited the underlying opportunities
with the strategic resource better than its competitors exploited similar
opportunities without the identified strategic resource. Thus, the interior
process of firm value creation mechanism must be explicitly recognized
and controlled when empirically testing the resource-based theory in that
whether a firm’s strategic resource identified by the criteria prescribed by
the resource-based theory is a source of competitive advantage for the
firm.
Strategic resources are factor inputs that meet the criteria prescribed by
the resource-based view, namely, valuable, scarcity, imperfectly imitability,
imperfectly mobility, and hard to accumulate. Strategic resources cannot
be defined valuable a priori unless the firm’s opportunity options are
explicitly identified and found to be valuable with the strategic resource
than without. Further, enhanced competition in the resource market is
necessary to ensure a firm appropriates the value created. The empirical
resource-performance relation will then show whether and when a strate-
gic resource is valuable.
RESOURCE-BASED LOGIC 19
POSITIONING LOGIC
The positioning logic attributes the rationale underlying a firm’s compe-
titive advantage to the firm’s strategic position and value activities. It is the
value activities that a firm does differently that enhance the buyer value,
which creates and sustains the firm’s competitive advantage. The buyer
POSITIONING LOGIC 21
value and the firm’s value-creating activities are central to the positioning
logic. Value activities are a firm’s activities that increase the buyer value.
Competitive heterogeneity arises when firms employ different activity
configurations to achieve a strategic position. The source of competitive
advantage lies in the activity system and activity drivers (Porter 1996).
However, the positioning view assumes that managers will always seize
and act on attractive strategic positions in a timely manner. In contrast,
our entrepreneurial logic argues that a firm seizes an attractive strategic
position and optimally adapts its activity system when the entrepreneurial
incentives are present.
It is the not the firm resource heterogeneity or scarcity, but the activity
differentiation that drives the firm’s superior performance, according to the
positioning logic. That is, different firms may choose different value activ-
ities even though they have similar resource bundles. Activity differentiation
may enhance the buyer value or lower the activity cost. When a firm’s value
chain or activity system provides superior buyer value, the firm has a
differentiation advantage; and when the activity system lowers the firm’s
cost to serve, the firm has a cost advantage relative to its competitors. The
value activities are chosen to be consistent with the firm’s strategic position.
Further, the activities are complementary to each other such that the
value created by one activity does not destroy the value of another. The
positioning logic explains the firm’s strategic position choice and buyer
value creation underlying the business model mechanism. The activity
system implements the firm’s competitive strategy. According to entre-
preneurial logic, entrepreneurial incentives that enhance proactive adapta-
tion further enhance the firm’s strategic position and value activities,
which may create and sustain the competitive advantage. Thus, the entre-
preneurial logic enhances the positioning logic.
In the positioning logic, the firm value is enhanced when the buyer
value increases or the activity cost decreases. The activity drivers that
influence the buyer value or activity cost are the sources of competitive
advantage (Porter 1996). The firm’s activity system is differentiated from
another firm by their value activities and the linkages between the value
activities. The firm’s value activities and activity linkages may change over
time in a dynamic environment. The firm adapts its activity system and the
activity drivers to changing competitive conditions. The firm’s activity
system has properties of a complex adaptive system (see Chapter 5). In
changing competitive conditions the firm’s activity system is emergent and
self-organizing, when the managers are empowered with the
22 1 COMPETITIVE ADVANTAGE LOGICS