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Service Monthly Report Feb 2016
Service Monthly Report Feb 2016
S
SERVICE OPERATION MONTHLY REPORT 2 2016
ERVICE OPERATION
Hereafter data covers the service operation ofMONTHLY REPORT
・KOMATSU Only ✘ ( KOMATSU Share % ) Date Report No.
・Whole Account
B116 March 2016 02-16
Country Distributor Branch
IRAN Currency Exchange rate
MEHVARMACHINE ــــــــــ
IR- Rial 30,235 /US$
Code;5150 Code; 515I Code; ــــــــــ
1. Input Data Please input white column Target Result 2. Calculation Data
Service Point 1 Number of service point 0 A Number of machine per mechanic 65.8
Machine 5 Machine Population ( delivery machine in 10 years ) 3949 C Lead time of repair 24.8
Response to Service 7 Number of service calls received 29 D Number wise re-do work ratio 0%
Machine Touch 13 Number of machines which were touched during last 2 months 82 G Periodic service execution ratio
14 Number of machines which touched after expiration of warranty up to now 1,052 16 / 15 x 100%
Periodic service 15 Number of scheduled periodic services 0 H Field Campaign Execution Ratio
Field Campaign 17 Accumulated No. of machines requiring field campaign 0 I Sales per head 5,889
N
R
on
ev 18 Number of scheduled field campaign 0 (20+21+22+23) / 6
-en
re
ue 19 Total No. of machines accomplished field campaign job 0 J Gross profit ratio -100%
ve
nu
se
Sales
pa
vo 22 Labor & others 0 (20+21)/(20+21+22+23)x100%
rt
ic
m
ed 23 Parts sales through Service Dep. 0 L Amount wise re-do work ratio 0%
en
tal 24 Cost of Service sales( No20,22 ) 239,070 12 / (20+21+22+23) x 100%
)
se
25 Total Parts sales by Distributor Parts Dept. 499,727 M Revenue man-hours ratio 77%
rvi
ce ( Include parts sales through Service Dep)
de 28 / 27 x 100%
bit
ed 26 Cost of total Parts sales by Distributor Parts Dept. 374,795 N Labor recovery ratio 84%
Comments;
SEKA2405-06
(1/2)
Month Year
SERVICE OPERATION MONTHLY REPORT
S 2 2016
Hereafter data covers the service operation of
・ KOMATSU Only ( KOMATSU Share % ) Date Report No.
・ Whole Account
16 March 2016 02-16
Country Distributor Branch
IRAN Currency Exchange rate
MEHVARMACHINE ــــــــــ
IR- Rial 30,235 /US$
Code;5150 Code; 515I Code; ــــــــــ
1. Machine Population
Delivery machine
Category Class This month
in 10 years
Utillity mini-HE(PC01~50)
mini-WL(WA10~50)
BHL
SK
Sevice Mechanic ※1 DB 9 31 20 60
Dealer
Total 9 31 20 60
Indirect DB
Dealer
Total