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De-Escalation Techniques & Handling Violent Behavior
De-Escalation Techniques & Handling Violent Behavior
Chapman says that in prison scared and angry young men try to show
off how tough they are by shoving people off the sidewalk.
Usually, most people see such situations with two alternatives only:
back off or attack.
Chapman says that he didn’t back off, but engaged him at a different
level. He had told him, in a language they both understood, that he
had no need for violence, aggression, and useless prison games. In
Chapman’s words, he communicated that ‘he had no need of an
enemy.’
In Ury’s words, Chapman had said “no” to the offensive challenge and
“yes” to the person.
2. Look Beyond The Aggression & Address the Roots
Looking beyond the complaint is Gottman’s expression (you will read
more in the bonus ebook)
If you are familiar with the story of the American expat training Akido
and the violent drunk man on a Japanese train, that’s the perfect
example of looking beyond the aggression.
Don’t get this wrong, the “violence for violence’s” pleasure of The
Clockwork Orange does exist, but it’s not the most common type of
violence.
Most people in these situations act submissive and with their behavior
they communicate that, indeed, they are at the aggressors’ mercy.
This is when failing to even entertain the power differential can give
you the leadership of the exchange and make you look powerful,
confident as hell and larger than life.
https://youtu.be/sOHp_UV77zY
Most people sharing the bathroom with three hoodlums talking about
guns and “pigs” would either not come out of the stall or come out with
an extremely submissive body language.
And that communicates: “you guys got the power… Please be nice to
me”, relinquishing all the power.
Behaving like you had not a worry in the world instead can be so
obviously in-congruent that it breaks pattern, leaves people wondering
what the hell you’re up to and, more often than not, allows you to
leave the scene as the most powerful man of the situation.
If you’re in a bad part of town for example and in your path there is a
gang of dangerous-looking men who are about to approach you, what
could you do to frame the situation in a friendly manner without
looking like you’re trying to win them over (this is a bad example of
trying to win them over)?
You can speak first and ask them for direction, for example.
Or, if you want to increase your chances, you might ask for directions
to the church.
Many hoodlums are also somewhat believers and by reminding them
of religion and morals, you increase the chances that your friendly
frame can prevail.
Of course, this will not always work, but life is about odds.
And this technique can increase your odds.
If they were about to engage you, you had nothing to lose anyway.
6. Choose What to Reply To
Sometimes you will receive mixed messages, or two different types of
communication within the same
Aggressor: Dude, your car is blocking my driveway, move the fuck out right
now or I’m gonna come there and kick your ass
Most people who are not trained at avoiding escalation here will focus
on the most emotional bit: the threat.
But if you can manage to remain calm, you can instead focus on the
first part of the conversation: the problem. In this case, a problem with
an easy solution, too.
You: Hey man, is this your driveway? Sorry I wasn’t even thinking I was
blocking the way. Do you need to get out now?
BTW, online forums and YouTube are perfect for trying out de-
escalation techniques: people often show their worst sides online and
there is no fear or social pressure to keep them in check.
These are the situations where you want to avoid engaging them.
This video is a great example: the first guy does it right, the second
does it all wrong:
https://youtu.be/-tOBOY-Pb4A
And I’d also like to see every single bully get his comeuppance.
But sometimes you just can’t, and your ego might be the only thing
standing in between safety and troubles.
But today, in big cities and with people changing social circles all the
time, defending our “honor” by answering to provocations makes little
sense.
Unluckily, it means that the bully will get it his way. And that’s also
somewhat antisocial as a functioning society partially rests on people
punishing bad behavior.
But sometimes, you just can’t.
And in those times, remember that “honor” means nothing in the
greater scheme of things.
You can also choose this option if you plan to retaliate in the future.
Let them win today when they are stronger, until you can get back to
them when you will be stronger.
If you want to avoid a fight, or if they armed, the best thing you can do
might be to let them feel strong and to simply comply.
https://youtu.be/odCIg9k-E1A
https://youtu.be/3MgS9QlB7fM
This technique works when the attacker has some morals and/or he
cares about the opinion of the potential victim.
If one of the two is in place, then it can be very effective in staving off
violence and even gaining control of the interaction and taking judge
powers.
That is why it’s important that you avoid taking up all the escalations
thrown at you. Many aggressive individuals are just social idiots who
misread the signs.
To you, that means that you can easily de-escalate many tense
situations by simply seeking an understanding.
Talking it out and seeking to explain that you meant no disrespect will
solve many tense situations without even losing face.
I am not recommending you get physical, but it’s something you can
consider.
You don’t need to win.
Often being willing to get down to it is all you need to stop bullying.
Yes, even if you get beaten (example from Michael Ovitz on Impact
Theory):
https://youtu.be/SPkCj1TK4fg
Basically what he is saying is that by simply getting into the fight, the
bullying stopped.
But I need to raise two red flags here: from a sociological point of
view, be careful with physical altercations if the bullies are in a
group: it’s possible that if you strike the leader quickly and resolutely
you solve it.
But it’s also possible that the whole will gang up on you.
And group dynamics of physical aggression can get perversely
dangerous with a vicious circle of mutual-reinforcement.
The second red flag is that fighting will not automatically end
bullying.
That is a common cliche’, but it’s just that: a cliche’.
Social pariahs who fight bullies are more likely to get ganged up on
and the fights only drag over time.
You might not like socializing at school or you might not be good at it,
but it’s crucial to end bullying.
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