Judul Indikator Standar Jan Feb Mar Apr Mei Jun Jul Ags Sep

Waktu tanggap ≤ lima menit terlayani,

97,1 96,3
pelayanan Dokter di setelah pasien datang 96% 94% 94% 95% 95% 94% 97%
% %
Gawat Darurat 100%

Jam Visite Dokter 08.00 s/d 14.0 setiap hari 95,8

95% 94% 94% 96% 96% 97% 96% 96%
Spesialis kerja 100% %

Penulisan resep sesuai formularium Standar : 80,5 79,1 79,2 80,9 81,5 81,7 81,3
79,5% 82,0%
100% % % % % % % %
 1. Kepatuhan Identifikasi Pasien 100%

100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Jan Feb Mar Apr Mei Jun Jul Agus Sep Okt Nop Des
2018 30% 36% 43% 47% 59%
2019 38% 45% 67% 74% 76% 81% 76% 80% 82%
2. Penundaan atau Pembatalan Operasi Elektif 2 jam < 5%

1.6%

1.4%

1.2%

1.0%

0.8%

0.6%

0.4%

0.2%

0.0%
Jan Feb Mar Apr Mei Jun Jul Agus Sep Okt Nop Des
2018 0.60% 0% 0% 0% 1%
2019 1.46% 0.7% 1.3% 0.8% 0% 1% 1.1% 0.84% 0%
 3. Kepatuhan Upaya Pencegahan Resiko Pasien Jatuh 100%
100%

90%

80%

70%

60%

50%

40%

30%

20%

10%

0%
Jan Feb Mar Apr Mei Jun Jul Agust Sep Okt Nop Des
2018 75% 80% 100% 100% 100%
2019 100% 100% 99% 97% 100% 100% 100% 100% 100%
 4. Respon Time Pelaporan Hasil Kritis Laboratorium Maksimal 100%
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Jan Feb Mar Apr Mei Jun Jul Agust Sep Okt Nop Des
2018 50% 38% 21% 7% 21%
2019 83% 94% 93.6% 87.5% 86.2% 88% 89% 97% 94%
5. Angka Kepuasan Pasien Rawat Inap Terhadap Pelayanan RS 90%
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Jan Feb Mar Apr Mei Jun Jul Agust Sep Okt Nop Des
2019 80% 85% 85% 78% 86% 78% 81% 77% 75%
 2. Kecepatan Respon Time Komplain > 75%

100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Jan Feb Mar Apr Mei Jun Jul Agust Sep Okt Nop Des
2019 99% 97.6% 96.8% 97% 98.1% 97.3% 98% 98.5% 99%