Oral

Oral Communication
Communication
“The man who can think and does
not know how to express what he
thinks, is at the same level as the
person who cannot think”
 Oral/spoken
Communication
• Involves expressing and sharing
ideas & information as well as
influencing others through spoken
words (non-written) as well as
non-verbal

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 Oral communication
situation
• Public speaking
• Interpersonal communication
• Meetings
• Talking on the phone

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 Facts about oral
communcation
• In a documented survey of people’s
fears, the highest (by far) group
were those who were afraid of
“speaking in front of a group (70%)
… only 8% said they were afraid of
dying!!!
• A typical listener will forget
40% of what they have heard in
a presentation within an hour,
60% by the end of the day, and
90% within a week.
• Key points must be made
effectively.
• How do we get our message across?
– 7% of interpersonal communication is
done by words
– 55% is the result of body language and
facial expressions
– 38% is how we use our voices (tone,
inflection, pauses)
Steps for Effective Oral
presentation
• Determine the purpose
• Analyze the audience and occasion.
• Select the main ideas for message
• Research the topic
• Organize the data and write the draft
• Create visual aids
• Rehearse the talk
 Public Speaking
• Prepare
– Knowing the subject
– Knowing how to present
• Posture and Physicality
– Keep your voice natural
– Stand natural
• Attract the attention of the
audience
– Don’t to be too serious
– Don’t read off cards
– Stay natural
– Joke where needed
 Tips for Effective Oral
Communication
• Consider the objective
• Be confident
• Think about the interest of the
receiver
• Be sincere and honest
• Use simple language and familiar words
Tips for Effective Oral
Communication
• Consider the objective
• Be confident
• Think about the interest of the receiver
• Be sincere and honest
• Use simple language and familiar words
• Avoid vagueness and generalities
• Give full facts
 Continued…
• Use polite words and tone
Importance of non-verbal
in oral communication
• Gestures & movement
– Moderate amount of movement
• Vocal variety
– Tone, rate, volume, pronunciation, appropriate
use of pauses
• Eye contact & facial expression
– Make speaker more believable, trustworthy
– To gauge audience feedback
– Convey speaker’s feelings, attitudes, emotions

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Any Question