UNDERSTANDING NONVERBAL

COMMUNICATION
TO INCREASE EFECTIVENESS IN CROSS-
CULTURAL ENVIRONMENTS
Communication is the
articulation of sending a
message through different
media, whether it be
verbal or nonverbal so
long as a being transmits
a thought a thought
provoking idea, gesture
and actions.
Non verbal
communication is
understood as the
process of
communication
through sending
and receiving
wordless
messages.
What is Non-Verbal Communication?
 
o Messages that are intended or not intended
o Facial expressions
o The tone or pitch of voice
o Gestures through body language
o Physical distance between communicators
 What is the point to understand Non Verbal Communication?
Learning the Language

Reinforce or modify what is said in words

Convey information about one’s emotional state

Define or reinforce the relationship between

people
Provide feedback to the other person

Regulate the flow of communication