Professional Documents
Culture Documents
Presented by
ARCHIT AGARWAL
B.COM.(H) 2nd year
INTRODUCTION
• Rahul Chaudhary
• Sidharth Gupta
BOOKING PROCEDURE
• Online
• Offline
• Website
OBJECTIVES
(1) For how long you are using Treebo Hotel products?
Out of 100 customers,maximum number of customers are using Treebo Hotel for 1 year and mini
mum number of customers are using Treebo Hotel for more than 3 years.
(2) Are you satisfied with the after sale service?
Out of 100 customers maximum number of customers are satisfied with after sale services.This
means after sale services of Treebo Hotels are satisfactory.
(3) Are you satisfied with the prices in context to features available?
Out of 100 customers,maximum number of customers are in favour of price.
(4) Are you satisfied with the vareity of Treebo Hotel products availabe?
Out of the response of 100 customers,it is clear that maximum number of customers are not happy with
the vareity of Treebo Hotel products available in the market.
(5) Will you suggest other to use Treebo Hotels?
Out of 100 customers,maximum numbers of customers seems ready for suggesting others to use Tree
bo Hotels.This means custoners are having positive attitude towards Hotel Treebo.
(6) Are you satisfied with the performance of Treebo Hotel on following parameter?
Out of 100 customers,maximum customers are satisfied but few customers are not satisfied.
CONCLUSION
• The company is offering good services, which is reflected
on the satisfaction of the customer.
• Majority of the customer are satisfied with food quality of
the restaurant.
• Some customers are not satisfied with the speed of servic
e.
• Most of the customers are happy with the parking and ch
oice of food offered.
• Customers are ready to try new dishes, if introduced by th
e restaurant.
• Most of the customers were concerned about the food.
THANKING YOU