Communication Skills

BM002-4-0
Module Introduction
 Aims of this Module

• To equip you with English Language and

Communication Skills required to cope with
academic demand of degree level study in IT
and Business;
• To provide you with the fundamentals of
communication skills;
• To enable you to conduct research, draft and
write for academic purposes and business
correspondence.

Communication Skills BM002-4-0 Introduction Slide 2 (of 8)

 Learning Outcomes

At the end of this module, you should be able to:-

• access information, plan/structure & write for academic
purposes, using appropriate tone and style;
• identify and construct a basic model of the communication
process
• classify communication barriers
• differentiate different media of communication use in an
organisational setting
• communicate with people from both inside and outside
the organisation in a formal setting
• analyse the audience for each communication task, and
tailor communication for the particular audience

Communication Skills BM002-4-0 Introduction Slide 3 (of 8)

 Topics we will cover

• Skills: Speaking, Reading & Writing

• Communication Theory
• Effective Communication
• Presentation Technique
• Job Applications
• Writing: Letters, Reports & Resume
• Telephone Communication
• English for Academic Purposes

Communication Skills BM002-4-0 Introduction Slide 4 (of 8)

 What is expected of you

• Adherence to APIIT dress code

• Punctuality

• Be courteous and respect others in the class

• No eating in class

• Gadgets making noise (including mobile phones)

to be turned off or put in silent mode & not to be
used during lectures

Communication Skills BM002-4-0 Introduction Slide 5 (of 8)

 What support is available to you

• AOCC- lecture materials

• Lecture Consultation hours

• Reference: Taylor S, Essential Business

Communication Skills, Longman 2000
• Internet resource

• UCTI Library Online>> E-Resources>>

Learning Support Tool

Communication Skills BM002-4-0 Introduction Slide 6 (of 8)

 Question & Answer Session

Q&A

Communication Skills BM002-4-0 Introduction Slide 7 (of 8)

 Next Session

• Speaking Skills

Communication Skills BM002-4-0 Introduction Slide 8 (of 8)