EMERGENCY

ER AND EMERGENCY REPORTING

▪ ER is a medical treatment facility
specializing in emergency medicine
▪ The care in ER is given by highly trained
staff
▪ A nurse manager (or charge nurse) leads
a team of highly trained nurses.
▪ There are allied health professionals, such
as radiographers, physiotherapists or EMERGENCY
social workers. ROOM
▪ Helped by administrative and support Emergency Room (ER) /
staff. Emergency department (ED) /
Accident & Emergency
department (A&E) /
Emergency Ward (EW) /
Casualty Department
Paramedics are the medical team who
arrive by ambulance to assess the patient’s
medical condition and treat him/her before
taking him/her to hospital.

Paramedics may:
• provide advanced life support
• perform clinical procedures AMBULANCE
• administer drugs PARAMEDICS
• decide which hospital or medical facility is
the most appropriate for their patient.
• Emergency physicians (consultants)
• Registrars
• Hospital medical officers
• Interns

ER MEDICAL
STAFF
• Nurse practitioners
• Allied health professionals
• Mental health emergency care team
• Care coordinators

OTHER SPECIALISTS
AND HEALTHCARE
PROFESSIONALS IN
ER
REPORT
FROM EMERGENCY ROOM
REPORTING: WHEN

▪ Anytime the Medical Staff needs it

▪ Anytime the hospital administrator needs it
▪ The patient is ready to be moved to other place, such as step down
/ HCU or normal ward.
BEFORE THE REPORT

Take 5-10 minutes and gather info:

▪ Review previous lab values, identify significant changes, and
correlate data.
▪ Review diagnostics tests.
▪ Reviews the medication.
▪ Update and review vital signs.
▪ Correlate relevant data in a systems approach.
▪ Take notes and organize all the objective data
GIVING THE REPORT

▪ Consider who you are going to talk to.

▪ Calm down.
▪ Provide a brief history.
▪ Know your work thoroughly.
▪ Provide report in a systems approach.
▪ Be honest
▪ If you have something to say about the patient, try to say it in a
positive but objective way.
WHAT TO DO IF YOU CANNOT PROVIDE REPORT:

▪ Be professional.
▪ Do not call the receiving floor’s charge without escalating to your
own first.
▪ Look at your capacity management for the day.
▪ If you are holding a patient and they need to move as soon as
possible, communicate this.