QUALITY REVIEW

Quality Objective BIL

GRAFIK CLAIM PCS

2.00% 1.87%
1.80%
1.60%
1.40% 1.23%
1.20% 1.24% 1.24%
1.00% 0.91%
0.89%
0.89% 0.90%
0.80% 0.66%
0.46%
0.60% 0.52%
0.40%
0.50%0.50%
0.20%
0.00%
Thn 09 Thn 10 Thn 11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12

% Claim 0.52% 0.46% 0.66% 0.89% 0.91% 1.87% 1.23%

YTD 0.52% 0.46% 0.66% 0.89% 0.90% 1.24% 1.24%
Target 0.60% 0.60% 0.60% 0.60% 0.60% 0.60% 0.50% 0.50% 0.50% 0.50% 0.50% 0.50%

GRAFIK EBB
1.00%
0.83%
0.80% 0.73%
0.74%
0.60% 0.51% 0.66%
0.50%

0.40% 0.43%0.43%
0.39%
0.20%

0.00%
2009 2010 2011 Jan-12 Feb-12 Mar-12 Apr-12 M ay-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 De c-12

% EBB 0.73% 0.51% 0.50% 0.39% 0.74% 0.66% 0.83%

YTD 0.73% 0.51% 0.50% 0.39% 0.57% 0.60% 0.66%
Targe t 0.45% 0.45% 0.45% 0.45% 0.45% 0.45% 0.43% 0.43% 0.43% 0.43% 0.43% 0.43%
 What Happen???
• Skill kurang ?
• Tidak Konsisten ?
• Kesadaran Kurang ?
• Tidak Peduli ?
• Tidak Tahu ?
 QUALITY SYSTEM – QA Flow
Proces
No
New Project
PPE, QA, Prod PPE, QA PPE, QA
Customer
Trial Sample Preparation Sample Evaluation Approve ?
Design, PPE

Design Verification
QA, QA Yes
Color Range,
Design, PPE Testing Method,
Defects Range,
Inspection Plan
Final Drawing Product Spec.sheet Prod, PPE, ,QA
Preparation
Preparation Pilot Project /
PDS
QA
Spec. Validation QA, PPE, Prod
Process Capability
PPE, QA
Study
Potential Problem
Analysis

Yes Process
QA Product Auditing Mass Production Capable
?

No
QA QC Inspection
System Auditing
Prod, PPE QA

Process
PPE Function Improvement

PPE & QA Function Shipment

QA Function
QC Function
PPIC Function To
Customer
 QUALITY SYSTEM - QC Function
(Bottle & Cap Inspection)

Setting
Machine

Run-In/1st No QC Issue NCN for

piece Reworking, Sorting
Inspection or Scrapped
Packing

Accepted
?
Yes
QC Final No
Inspection Sorting

Mass
Production
Accepted
?
Yes QC Re-
Inspection in sampling
line by Tightened
selector
Yes
Yes
Accepted No Scrapped
Accepted
?

No

Shipment
Scrapped CAPAR

LKP
 Penggunaan Alat Ukur

• Calliper ???
• Timbangan ???
• Vaccum Chamber???
Sistem sampling
• Normal Inspection
• Tightened Inspection
• Aplikasi
 Cek Warna
• Cek Warna
• Cek Opaqcity
Pembacaan Speck
• Pembacaan toleransi
• Penjelasan SPC
Prosedur ISO & WI
 Prinsip Penggunaan Alat Ukur

• Periksa kondisi alat (kebersihan, centering,

kekencangan, apperance lainnya)
• Kalibrasikan alat ukur (pada titik Zerro apakah
display alat menunjukan angka Zero juga)
• Gunakan alat sesuai fungsi dan kapasitasnya
• Setelah digunakan bersihkan alat dan pastikan
alat siap untuk disimpan
• Simpan alat pada tempatnya
 Prinsip Sampling Produk

• Sample diambil dari box produksi untuk

mengetahui kondisi produk yang akan
dikirim ke Customer
• Jumlah box diambil berdasarkan n -1
• Jumlah pcs berdasarkan table sample ISO
2859-1
• Keputusan pass/hold mengikuti table AQL
 Prinsip Pemeriksaan Dimensi/Warna

• Arahkan dimensi/warna ke nominal/std

(kecuali jika ada instruksi khusus)
• Jika pengukuran dimensi/ cek warna
mayoritas tidak di nominal segera minta ke
produksi untuk perbaikan agar variasi
produk tetap dalam range speck yang ada.
• Disiplin dalam mengambil keputusan.