(An applied study on COVID-19 pandemic impact on education and

a new era of zoom )

Team Participation By

• Mostafa gad sakr 22221037025

• Mohamed Mohamed Elfateh 22221035040
• khalid mohamed Mahmoud 22221038032
• Yousra mohmed ashraf 22221037050
• Mahmoud yousef mahmoud abdelsalam 22231038024
• Kholoud Mohamed Essam Khalil 22221035274
• Ehab marzouk Mahmoud 22221035298

Supervision
Dr. Tarek Ali
 Content
1- Introduction 3-11
Research Background
Phenomena definition
Research gap
Problem statement
 Theoretical framework 12-27

 Research variables
Literature view
Conceptual framework
Research Hypothesis

2
Introduction

 Our study shows the influence and perceived usefulness of online learning systems , on
undergraduate student during pandemic in Egypt :

The Education learning system In Egypt.

Direct factors affect education system during pandemic.

Using zoom to rapidly adapt to online classes from remote locations

Teachers and student engagement satisfaction level with online learning.

3
Research Background
Education system in Egypt

28 February 2018 – by Mahmoud M. El-Khouly

4
 Research Background

 E-learning affected in number on newcomers for both private and governmental schools .

School type  No. of Students No. of Schools No. of Classes

Public Schools 21,053,496 47,972 435,208
Private Schools 2,513,564 8,597 74,263
Total 23,567,060 56,569 509,471
24 September 2020 | by Matouk Bassiouny & Hennaway

 Educational budget during (covid )19 pandemic

5
Research Background

Early usage for zoom Application

Zoom is a company with a valuation where logic is ignored,

Zoom Video has exceptional product-market fit.

6
 The Phenomena definition & Description

Challenges Facing The Egyptian Education System due to the coronavirus pandemic

 change focus toward effectively delivering and assessing outcomes to the student satisfaction.

 How rapidly adapted with online system converting.

 Zoom business opportunity during pandemic .

7
Research Gap
There is no
Lack of studies accurate statistic
to measure measure the
whether E- difference in
performance
learning is between online and
accessible by normal education
everyone system In Egypt.

There is no
Lack of studies
studies that
that measures
tackles the level
the effect on
of confidence
students'
(satisfaction)fro
behavior using
m parents about
online methods.
online methods.

8
Problem statement
There is no real
integration provided from
government, in order to
communicate with
student.

Some problems in the

There is no sufficient
application such as
training for teacher
interruption due to
and student to use
poor infrastructure in
online system as well.
the country

Low income, poor

people and parent’s
Parent’s mind is One of
education level also
the most important
affect by negative way
barriers to accept and
for transform from
dealing E-Learning
normal education to
online one.

9
 Problem Statements/objectives

Zoom offered its services to Kg–High school schools free of charge in many
countries.

Some problems in the application such as interruption due to poor

infrastructure in the country

Zoom also released a paid education plan which allows unlimited meetings
for up to 300 people. Not just that, these meetings are graced with the
options of recording, transcription, and various other administrative controls.

10
Research Questions

What the effect of using e learning on student and

teachers?

parent’s education level and their income level

Why could be powerful element of using online
education system?

How the student and their parents’ satisfaction could

affect on integrate online system?
11
Research Variables

Independent Intervening
Variable variable

 Infrastructure  Government
 Teachers' Support
qualification

Moderating Dependent
Variable Variable
 Student Age  E - Learning
 place Service
Quality

12
Research Variables
Dependent Variable

E - Learning Service Quality

Service quality can be used as measure of quality of infrastructure in general.

People whose having high service able to have high internet connection, high
course material and stable connection.
In bad service quality the people have poor connection which lead to many
constrains in their interacting with others, therefore they couldn’t apply E
learning as it should to be applied.

13
 Research Variables

Independent variable

Infrastructure Teachers' qualification

One of the most important element which has Transition learning from face to face to be online
direct effect on online education system, which learning spawns a lot barriers for teachers, given
to lead to success or failed according its quality this happened suddenly without being prior
preparation

14
Research Variables
Intervening variable

Student Satisfaction
E-learning has been introduced as a temporary solution in light of COVID-19, it
has proven to be a success, and as such is likely going to remain part of the
education system, even once the pandemic ends.
However, the main influence on the success of the E-learning is the extent of
students' satisfaction with the services provided and the extent of their
understanding of them. Students' satisfaction is considered a major factor in the
process..

15
Research Variables
Moderating variable

Government Support
E-learning has been introduced as a temporary solution in light of COVID-19, it
has proven to be a success, and as such is likely going to remain part of the
education system, even once the pandemic ends.
That being said, the legislative framework needs to be updated in order to
conform with the requirements of this new system. More specifically, the
Government should work on promulgating new laws that regulate e-learning
platforms, protect students’ data and guarantee that the intellectual property
rights of teachers and educational institutions are preserved.

16
Research Variables
Moderating variable

Student Age
Student age is one of the factors which
affect on online learning by indirect way
Also parents' participation and their
support and effort with their children, in
primary & secondary school
The place
The place affects the E- learning process
even through Infrastructure and Educational
level in different places, both rural and
urban

17
Theoretical framework Government
Support

Infrastructure H50.6 +ve

H1 0.7 +ve Student

Satisfaction E - Learning
Service Quality
H6 0.6 +ve
H2 0.8 +ve
Teacher's
qualifications H3 0.5 +ve
H4 0.6 +ve

Student Place
Age

18
H1: There is a positively significant effect of Infrastructure on student satisfaction.
H2: There is a positively significant effect of Teacher Qualifications on student satisfaction.
H3: There is a significant positive average moderating impact of student age on the relationship
between (infrastructure, Teacher's qualifications) and the e-Learning service quality.
H4: There is a conditional positive above average moderating impact of place on the relationship
between (infrastructure, Teacher's qualifications) and the e-Learning service quality.
H5 :There is a conditional positive above average moderating impact of government support on
the relationship between (infrastructure, Teacher's qualifications) and the e-Learning service
quality.
H6: The higher the student satisfaction the higher the E-learning services.

19
Data Collection

20
Data Collection

 Sources of Data
 The research labored both primary and secondary sources of data collection.

 Approaches to Data Collection

 We are going to use quantitative & qualitative approach.

 Data Collection Methods

 The method will be Survey.

21
Data Collection

 Data Collection Techniques

 The Collection Techniques will be as following:
 School's records of E-Learning Service Quality and infrastructure (Secondary & Quantitative).
 Online questionnaire to students for measuring satisfaction (Primary & Quantitative).
 Structured interview with teachers to measure Teacher’s qualifications (Primary & Qualitative and
we may adding quantification).
 Online questionnaire to be sent to remote areas teachers in order to measure their qualification
(Primary & Quantitative)

 Data Collection Tools

 One of tools will be online by sending message to students for measuring satisfaction and tto
teachers to measure their qualifications, using online tool allowing to reach the maximum
possible number.
 The other tool will be offline by reviewing schools records of using technology and service
quality also Structured interview with teachers.
22
Data analysis methods :

the data analysis in this research depends on statistical analysis :

descriptive statistics :we use percentage, mean ,median and SD as a tool to

descripe the phenomena of E-Learning service quality to measure the student
satisfaction

Non –descriptive statistics : we will examine the research hypotheses

represented in the relationship between variables by SPSS technique,
where we measure the independent variables (infrastructure & teacher´s
..qualifications ) on dependent variable (E –learning service quality )

Research Methodology Course Dr. Tarek Ali 12/17/2022 23