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Introduction To Management
Introduction To Management
MANAGEMENT (ECM566) /
Course Information
GROUP LOCATION TIME
Engineering Project Monday (12.00pm-12.50pm)
B1-A8-3/4
EC2206A
B1-A7-3/4 Friday (8.00am-9.50am)
Resource Mgt
What is work?
What is Mgt?
COURSE INFORMATION
Course Information
CODE : ECM527 / ECM566
COURSE : ENGINEERING PROJECT AND
Engineering Project RESOURCES MGT /
CONSTRUCTION PROJECT
Resource Mgt MANAGEMENT
LEVEL : BACHELOR DEGREE
What is work? CH : 3.0
PART : 06 (ECM566) / 08 (ECM527)
What is Mgt? PREREQUISITE : ECM446
COURSE OUTCOME
This course
Course Information
addresses
these POs:
Engineering Project
• Resource
PO6 Mgt
•What
PO9is work?
• What
PO11is Mgt?
SYLLABUS CONTENT
No Topics Week Date Hours
1 Introduction to management concepts Week 1 3 Hours
Course Information
2 History and current developments Week 2 and 3 6 Hours
3 ProjectProject
Engineering management in Malaysia Week 4 3 Hours
5
Resource Mgt
Project planning (Introduction) – Part 1 Week 7 3 Hours
8What
Testis(2Mgt?
Hours)
9 Project planning (Precedence Diagram) – Part 4 Week 10 3 Hours
TOTAL 42 Hours
GROUND RULES
Course Information
Engineering Project
Resource Mgt
What is work?
What is Mgt?
ENGINEERING
What is work?
“ The creative application of scientific principles to design or
develop structures, machines, apparatus, or manufacturing
What is Mgt? processes, or works utilizing them singly or in combination;
or to construct or operate the same with full cognizance of
their design; or to forecast their behavior under specific
operating conditions; all as respects an intended function,
economics of operation and safety to life and property.”
9
PROJECT
What is Mgt?
10
RESOURCES
11
MANAGEMENT
12
Today’s Lesson
INTRODUCTION TO MANAGEMENT
CONCEPTS
13
Learning Outcomes
14
WHAT IS WORK?
Course Information
The need for work to be done well enough that people, organizations, and society as a
whole may prosper is what makes the study of “managers” and “management” so
meaningful.
15
WHAT IS MANAGEMENT?
Course Information
Engineering Project
Management is the process of
Resource Mgt
planning, leading, and
controlling the use of resources
What is work?
to accomplish performance goals
What is Mgt?
Henry Mintzberg (management theorist) – It is the manager who determines whether our social
institutions serve us well or whether they squander our talents and resources
16
Course Information • Management is an important
Engineering Project element in every organization.
Coordinates currents
Resource Mgt
organizational activities and plans
What is work?
for the future
What is Mgt? • Management – environment –
shapes the organization
DEFINITION
Management (Taylor) -
Course Information
Knowing what you want to do – do it in
Engineering Project
the best and cheapest way
Resource Mgt Management (Terry) -
What is work? Process consisting of planning,
organizing, actuating and controlling by
What is Mgt?
using people and resources
Management (Follet) –
The art of getting things done through
people
Advantages of Using Formal
Project Management
Course Information
• Better control of financial, physical,
and human resources
Engineering Project • Improved customer relations
Resource Mgt • Shorter development times
• Lower costs
What is work?
• Higher quality and increased
What is Mgt? reliability
• Higher profit margins
• Improved productivity
• Better internal coordination
• Higher worker morale (less stress)
19
WHAT IS MANAGER?
Course Information
Managers serve in positions with wide variety of titles, such as supervisor, team leader, division
head, administrator, vice president and so on. Managers are persons to whom others report
21
WHAT IS A MANAGER?
[Griffin, 2003]
22
WHAT IS MANAGER’S JOB?
Course Information
“The Manager’s job can be broadly
Engineering Project
defined as deciding what should
Resource Mgt be done and getting other people
What is work?
to do it.”
What is Mgt? [Rosemary Stewart quoted in Mullins 1999]
23
ensuring the
ensuring the well-being
development,
defining clear goals and and progress of the
performance, and
courses of action personnel in their
conduct of each
groups;
employee
displaying proper
fostering good working displaying integrity in all attitude and behavior,
relationships; actions; job knowledge, and
effective communication
WHAT DO MANAGERS DO?
25
What Do We Mean By…
26
Performance Effectiveness and Performance
Efficiency
Poor Good
Resource Utilization
27
A high quality of work life offers
such things as
28
Key Concepts of Management
30
Four Functions Defined
31
Four Functions Defined
32
Four Functions Defined
P PLANNING
process of establishing goals and a suitable course
of action for achieving those goals.
O
ORGANIZING
STAFFING
L Recruit,selection,training,development
,evaluation and compensation of staff
process of engaging two or more people in
working together in a structured way to
achieve a specific goal or set of goals.
C CONTROLLING LEADING
process of ensuring that actual process of directing and influencing the
activities conform to the planned task-related activities of group members
activities and involves motivating them to perform
S essential tasks and reach goals.
Management Levels (typical)
/CIO
CTO
SOURCE: Adapted from Thomas V. Bonoma and Joseph C. Lawler, “Chutes and Ladders: Growing the General Manager,” Sloan Management Review (Spring 1989), 27-37.
35
DEFINITION FOR MANAGEMENT
LEVEL
• Top (or Senior) Managers
Course Information
usually form a team
manage the organization’s overall goals, strategy, and
Engineering Project operating policies
responsible for the entire enterprise
Resource Mgt
• Middle Managers
What is work? work in the middle levels of the organization
responsible for sections or departments
What is Mgt? supervise and coordinate the activities of
first-line managers
Ability to
Ability to think , to Skill necessary to
communicate with
integrate and to accomplish the
understand and
give direction so specific kind of
motivate both
that objectives are work in an
individuals and
achieved organization
groups
Managers by Area
• Marketing Managers
Course Information
– Work in areas related to getting consumers and
Engineering Project
clients to buy the organization’s products or
services
Resource Mgt • Financial Managers
– Deal primarily with an organization’s financial
What is work? resources
• Operations Managers
What is Mgt? – Concerned with creating and managing the
systems that create organization’s products and
services
– May be IT managers in IT businesses (but even
then are primarily focused on production)
[Griffin 2003]
38
Manager by Area
• Human Resource Managers
Course Information
– Human resource planning, recruiting and
selection, training and development, designing
Engineering Project compensation and benefit systems, formulating
performance appraisal systems
Resource Mgt • Administrative Managers
– Generalists familiar with all functional areas of
What is work? management and who are not associated with
any particular management specialty
What is Mgt? • Other Kinds of Managers
– Specialized managerial positions directly
related to the needs of the organization
– May include IT management
[Griffin 2003]
39
• Term to study: RELATIONSHIP
MANAGEMENT VS
• - Work: An activity that can produces
WORK value for other people
• - Management: The process of planning, leading, &
PERFORMANCE
Decrease Profit Increase Profit
Coursecontrolling
Information use of resources to done goals.
Engineering Project
Planning
Resource Mgt
Staffing Leading
Course Information
• Conceptual
– Ability to think in the abstract and to see
Engineering Project the organization as a complete unit and to
integrate and give direction to its diverse
Resource Mgt activities so that objectives are achieve
• Technical
What is work?
– Skills necessary to accomplish or
understand the specific kind of work being
What is Mgt?
done in an organization
43
Fundamental Management Skills
Course Information
• Communication
– Abilities both to convey ideas and
Engineering Project information effectively to others and to
receive ideas and information effectively
Resource Mgt from others
• Time-Management
What is work?
– Ability to prioritize work, to work
What is Mgt? efficiently, and to delegate appropriately
44
Fundamental Management Skills
• Diagnostic
Course Information
– Ability to visualize the most appropriate
Engineering Project response to a situation
• Interpersonal
Resource Mgt – Ability to communicate with, understand, and
motivate both individuals and groups
What is work? • Decision-Making
– Ability to recognize and define problems and
What is Mgt? opportunities correctly and then to select an
appropriate course of action to solve the
problems and capitalize on opportunities
45
Today’s assignment
Engineering Project
Resource Mgt
Thank You
What is work?