Persona:Sara
Goal:Being able to shop without being in crowded spaces .
ACTION Download the App
Tasks
A.Enter to the AppStore.
B.Search the app and
TASK LIST download it.
Worried about the size off
app, logins and space use in
FEELING ADJECTIVE the phone.
Option to create an account.
For frequent visitors or
those wanting to save info.
IMPROVEMENT
OPPORTUNITIES
Browse Menu
Tasks
A.Open the catalog.
B. Select the type of plant.
C. Select style and form.
Excited about starting to
see diferents options for the
same type of plant.
Confused about what to
choose.
Make a more specific
filter, so the people dont
get lost in many options.
Order Preview Complete Order Order Received
Tasks Tasks Task
A.Check the order. A.Select shipping A.Return to the main page.
B.Check the balance. method.
C.Make changes or B.Select shipping
continue with the address.
purchase. C.Select payment
method.
Confused about see only Happy to see that the Excited to see more
the names and not any store has flexibility in
picture to reference it . delivery.
Add images so people Add the option to pick in To be able to find
can see what is in the a store or a pick up point. references based on the
shopping cart. People who lives near by products already
but dont want to go to the purchased previously.
store can buy at home.