Learning objectives

Identify and describe basic workplace

competencies.
Explain the need for remedial basic skills
training programs.
Explain the role of apprenticeship programs
in today’s work environment.
Describe a typical technical skills training
program.
Describe a typical interpersonal skills training
program.

RS Mohit Pal Joshi 2019 1

Three Categories of Skills
Training

Basic skills/literacy education

 Upgrading reading, writing, and arithmetic
Technical training
 Upgrading a wide range of skills
Interpersonal skills training
 Communication and teamwork

2
Categories of Skills and Technical
Training
Training Category Subcategories
Basic skills/Literacy Remedial/basic education
Technical Apprenticeship training
Computer training
Technical skills/knowledge training
Safety training
Quality training

Interpersonal Communications/interpersonal training

Customer relations/services training
Sales training
Team building/training

3
The Skills Gap

The difference between the skill

requirements of available jobs and the
skills possessed by job applicants
Some people think that the skills gap
is perpetuated by four-year, “liberal
arts” education

4
Factors Affecting Skills Gap
Declining skill levels of many high
school and college graduates
Growing number of minority and
immigrant workers with language
deficiencies
Increased sophistication of jobs