Business English Example Syllabus

Midday Class: 5 hours / week - 1 hour / 5 days: Students tend to have little or no business experience
Evening Class: hours / week - ! hours / ! days" Students tend to be working now# $airly young% relatively little experience
&ll students 'nter(ediate and above# se(i-continuous enrol(ent
Input / practice: Speaking and listening is the main focus. Reading will be necessary. riting can be set for homework.
!opics "ocabulary #reas/Structure/$ronunciation %unctions
Co(pany Structure )ob titles
*epart(ents
+resent Si(ple
*escribing your ,ob"
*escribing your co(pany"
*rawing an organigra("
Meetings -ocabulary $or organising (eetings .(inutes% secretary%
chair% etc/
+hrases $or (eetings
Conditionals
Modals
Stating ai(s
&greeing / *isagreeing
0iving opinions
'nterrupting / *ealing with interruptions
&sking $or clari$ication
1 etc
2elephoning +hrases $or telephoning
+oliteness
Modals .Could '% 3ould you like to% etc/
+ron: Spelling na(es% addresses% etc
4e5uests
6$$ers
Co(plaining
*ealing with co(plaints
Making arrange(ents
7inancial English 2alking about cash $low
+ro$it and loss accountants
2er(inology o$ $inance
4e5uests
6$$ers
Co(plaining
*ealing with co(plaints
Making arrange(ents
Socialising +hrases $or greetings% introductions% partings
8exis $or hobbies% interests% $a(ily
8evels o$ $or(ality
+resent si(ple
9uestion $or(s
'ntroducing yoursel$% 'ntroducing 6thers% 0reetings%
Saying 0oodbye% 2alking about hobbies% interests%
$a(ilies
E(ploy(ent/)ob
&pplications
8exis o$ working conditions-perks% bene$its% holidays%
salary% inco(e% :% pro(otions% etc"
Co(paratives
8exis describing character - hard-working% a tea( player%
a sel$-starter% etc"
3riting C-s and letters o$ application
;eing interviewed and interviewing
*iscussing advantages and disadvantages o$
candidates
E-business/ the 'nternet 'nternet vocabulary
'2 vocabulary
3riting e(ails
Manage(ent 9uestion $or(s
'(peratives
8evels o$ $or(ality in re5uests/orders
2alking about 2otal 9uality Manage(ent
2alking about di$$erent (anage(ent structures%
philosophies
4ole play - getting people to do things (ore or
less politely
;usiness ethics Modals
8exis o$ corruption% rights% etc"
2alking about (aternity rights% business and the
environ(ent
Marketing/&dvertising Marketing 8exis - brands% awareness ca(paign% etc 2alking about adverts they know - what is
e$$ective
*iscussing (arketing strategies - e"g" $or $a(ous
brands
2ask - design a ca(paign
Corporate
Culture/Cross-cultural
relations
Co(paratives
8exis to describe personality traits
+olite language
*escribing the culture o$ a business/a national
culture/regional culture
2alking about experiences o$ culture
clash/(isunderstanding
2alking about your ideal co(pany culture
+ractising polite language - greetings etc"
<egotiations Conditionals
4e5uest% 6$$ers
2ypical phrases# starting% (aking o$$ers% re$using%
accepting% asking $or clari$ication% bargaining
2ypical $unctions o$ negotiation: 4e5uests%
6$$ers% 4e$usal% &cceptance etc"
*escribing Co(pany
=istory
+ast tenses% +resent +er$ect
:ey 8exis - .was/ launched% was established
2alking about the history o$ your
co(pany/another co(pany
+resentations 8anguage o$ presentations% 6=+% slides% etc": signalling
language: dealing with 5uestions
5uestion $or(s
giving a presentation
handling 5uestions
asking 5uestions
;usiness 3riting 8anguage o$ $or(al and in$or(al letters
8anguage $or C-s .experience% 5uali$ications% etc/
8anguage $or reports .i$ re5uested/
3riting letters% e(ails and $axes
3riting C-s% letters o$ application
3riting letters o$ co(plaint% en5uiry% etc
3riting short reports