IH group

presentation:

Interpersonal
communication
 Group members
 4A Wong Shek Man
 4B Chan yuk kwan
 4E Li Kai Sang
 4E Lo Chun Yen
 What is Interpersonal
communication ?
 Interpersonal communication
 a process of sending and
receiving information between
two or more people.
 Types of Interpersonal
Communication
 Dyadic communication

 Public speaking

 Small Group communication

 Dyadic communication
 method of communication that
only involves two people
Example: telephone
conversation
 Publish speaking
 process of deliberate manner
intended to inform, influence, or
entertain the listeners
 Small Group
communication
 Nature of communication that
occurs in groups that are
between 2 and 12 individuals
 Basic elements in Interpersonal
Communication
 1. Sender person who sends
information
 2. Receiver person who
receives the information sent
 3. Message content of
information sent by sender
 4. Feedback response from
receiver.
 Communication Channels
 Direct channels  Indirect channels
 1. speech  1.Unconscious
communication communication
 2.nonverbal  2. listening
communication
 3. summarizing
 4. paraphrasing
 5. questioning
 6. Initiating
 7. Turn-taking
 Barriers against Effective
Interpersonal
Communication
 Emotions
 Filtering
 Overloaded with Information
 Defensiveness
 Cultural Difference
 Jargon
 Method to overcome the
Barriers of Effective
Interpersonal Communication
 Simplify Language
 Constrain Emotions
 Listen Actively
 Feedback
 The skills support that can
that can have good
interpersonal communication
 parenting
 intimate relationship
 management
 Selling
 Counseling
 coaching
 Mentoring (in groups)
 conflict management
End