Jennifer A.

Hopper
Phone: (276)733-6826
Email: jenniferallenhopper@gmail.com

QUALIFICATIONS:
Current student in Masters of Professional Counseling with specialties in Clinical
Mental Health and Addictions counseling.
Registered Yoga Teacher with Yoga Alliance
Bachelors of Science Degree in Psychology.
Extensive knowledge of Juvenile and Adult justice systems along with knowledge of
Medicaid and waiver processes.
Training and expertise in Evidence Based Practices and efficient in Motivational
Interviewing techniques.
Excellent oral and written communication and organizational skills.
Knowledge of policies and procedures governing facilities, residential centers, jails,
correctional facilities and group homes.
Knowledge and experience in human resource aspects of current position
Works well in fast-paced environment.
Supervisory experience

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EDUCATION:
2016-current University of the Cumberlands pursuing Masters of Arts in Williamsburg, KY
Professional counseling. Expected graduation June 2019
2014-2016 University of Louisville - 2 years of coursework in Louisville, KY
American Sign Language
2013 Yoga Teacher Training, 200 hour certification Winchester, KY
The Om Place
May 2003 Radford University Bachelors of Science in Psychology Radford, VA
May 2001 Wytheville Community College Associates Degree Wytheville, VA

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JOB EXPERIENCE:
08/12 current KIPDA (Kentuckiana Regional Planning and Louisville, KY
Development Agency)
Home and Community Based (HCB) Waiver Supervisor from April 2015 to current
Manage HCB Support Broker team of 4-8 employees
Conduct interviews, provide feedback in hiring process
Supervise team members while providing support, information and training as needed
Delegate caseloads to employees
Complete audits of case files for accuracy and required information.
Conduct merit reviews with employees. Also involved in disciplinary actions taken when
 necessary.
Carry a small caseload of clients and perform duties listed below for Support Broker

Support Broker from August 2012 to April 2015

Assist clients in need of funding for Medicaid Waiver services.
Conduct home visits to ensure health, safety and welfare of clients.
Maintain accurate case files/notes regarding work with clients
Document contact with clients/agencies
Complete audit of files for needed or missing forms/paperwork required
Consults with supervisor to discuss cases on as needed basis.
Review and process employees timesheets for accuracy.
Complete employee set-up paperwork
Provide training to employees and consumers regarding all aspects of program.

03/13 to current PM Yoga Middletown, KY

Yoga Teacher
Instruct yoga classes based on clients needs for specific day.
Give modifications for poses.
Maintain client records and process payments for memberships.
Work with a team of instructors to maintain studio.
Instruct workshops specific to needs of students, i.e. restorative yoga, partner yoga

12/11 08/12 District 15 Probation and Parole Salem, VA

Probation and Parole Officer
Supervise adult offenders placed on probation and parole supervision by the Court.
Maintain case files and document all information into computer systems.
Prepare reports for Court and provide testimony in cases brought before the Court.
Complete risk and needs assessments to determine level of supervision.
Knowledge of community resources and referrals made for offenders based on needs
assessment.
Conduct interviews with offenders to gain information on daily/weekly events taking
place.
Perform record checks through computer system.
Conduct home and community contacts with offends on probation supervision.
Maintain contact with other agencies regarding offenders, including interstate compact
communications, homeless shelters, jails, prisons and residential homes.
Effectively use skills in motivational interviewing to assist probations in problem
solving, decision making and recognize stages of change.

11/07 8/12 Golds Gym Roanoke, VA

Customer Service/Sales/Instructor, part-time
Provide effective customer service to gym members entering and leaving the facility
Sell memberships to new potential interested parties and give detailed information
 about facility
Instruct Body Flow class and certified as Body Flow instructor with Les Mills
Perform opening and closing duties as assigned
Maintain files on members and answer questions regarding billing/account problems
Maintain collections accounts and send proper documentation to Collection agency on
overdue members on dues.
Conduct phone calls with members who are in need of updating information on their
accounts or delinquent on payments.

3/06 12/11 27th District Court Service Unit Pulaski, VA

Juvenile Probation and Parole Officer
Provide probation and parole supervision to juveniles placed on supervision by the
Court.
Identify needs of clients and refer for services based on strengths and needs
assessment.
Conduct intake services for the public regarding custody, visitation, child and spousal
support, protective orders, Department of Social Services petitions and juvenile
criminal petitions.
Knowledge and training in evidence based practices such as motivational interviewing.
Rotation of after-hours on-call rotation.
Prepare and submit court ordered pre-dispositional social histories, provide court
testimony. Prepare and complete post-dispositional social histories.
Documentation of contact with client, parent and other service providers/school
officials who are involved with the client.
Conduct home and community/school contacts with client according to the supervision
plan.
Supervise children placed in foster care or in residential home, group homes and
detention facilities.

05/04 03/06 Pulaski County Department of Social Services Pulaski, VA

Social Worker
Manage caseload of children in foster care.
Conduct supervised visits with families and children and provided transportation.
Prepare reports for Court and provided testimony in cases involved in Court.
Maintain case files and documented all records in computer system.
On-call for emergencies on a rotating basis regarding adult and child protective
services complaints.
Supervise children placed in residential home, group homes, and detention facilities.