Job Title Manager / Lead Manager – Decision Science (Global Liabilities &

Mortgages)
Department RBWM Analytics
Location Bangalore
Reporting to VP Vacancy Reference
Issue Date Dec 1, 2017 Last date of receipt of Application Dec 15, 2017
Position(s) available 1 Grade 6
Purpose of Department
Provide analytical solutions across strategic markets in HSBC Group
Job Description
 Provide thought leadership on product development across all or some of RBWM products – Cards, Loans, Mortgages and
Liabilities for HSBC Group and assess the impact of changes in pricing and marketing programs on business profitability
 As an SME the incumbent will drive initiatives across Liabilities and Assets in the areas of the product concepts like Product
Upgrades, Originations, Retention, Pricing, Profitability Optimisation, marketing optimization, Mortgage Prepayments etc. to
increase revenue, product penetration to satisfy customer needs and optimizing the customer engagement etc.
 Lead analytical projects across countries globally across multiple products and functions
 Drive business benefits through self-initiated projects
 Help the business understand the underlying drivers of profitability and help shape the strategic vision for team in the short and
long term.
 Develop hypotheses about customer behaviour and profitable growth scenarios and apply the right mix of qualitative and
quantitative research techniques to identify causes and solutions
 Develop analytical models to assess the impact of changes to pricing, promotions, programs and products on marketing
programs and on business profitability
 Develop program initiatives utilizing segmentation strategies based on customer behaviours, business drivers and economics,
competitive environment and past program results
 Benchmark, communicate and track program results against plan
 Structure concise reports with marketing insights supported by solid analytics and logical thinking. Lead presentations and
make recommendations to senior management
 Highly skilled in distilling problems from high level or initial business problem statements
 Ensure productivity and output of the self and team (as required) should fall in line with the stated SLAs. Monthly monitoring
and review of all projects with stakeholders to ensure that all stated SLAs are met
 Effective in narrating the analytical output to stake holders; draw agreement on business actions and / or formulate questions
next iterative analysis.
 Build strong partnerships with the Regional and global strategy teams to drive day to day projects and analytic efforts to
identify better business value
 Support Recruit, on-board, train, coach, manage, develop and grow talent in team
 Driving global initiatives working closely with business teams across multiple markets and partnering with other analytics
teams across multiple sites which require excellent communication skills as well as flexibility in conversing with various levels
of Analysts globally on a regular basis.
 Ensure adherence with all the applicable compliance policies (Data security policy, AML, operational risk, Functional manual,
Group Compliance Manual, Audit recommendations, Internal Control requirements, regulatory guidelines etc.) and business
standards of Organization as applicable. Take timely action on Audit comments and be able to demonstrate compliance with
Internal controls
Skills/Experience Required

PUBLIC
 Minimum 6 yrs experience with modern analysis methods and machine learning kits such as (but not limited to) Random
Forest, Markov Chain analysis, Gradient boosting, Pathway analysis, Collaborative Filtering, Neural Networks\LSTM,
Self-Organising Maps etc.
 Proficiency in Python, R, Jupyter or similar analytically-oriented programming languages
 Experience in asset or liabilities products of retail banking is preferred.
 The ideal candidate combines strong business and analytical skills with project management and ability to influence others
 Strong analytical skills with hands on experience in various statistical modelling algorithms and it’s applications to business
problems. Exposure to pricing and optimization techniques is preferred. Knowledge of forecasting, finance modelling
techniques and machine learning algorithms is desirable.
 Proven good business acumen. Strong understanding of consumer finance business drivers and pro forma financial analysis
 Excellent written and verbal communication skills. Proven ability to develop and effectively communicate complex concepts
and ideas in business terms to peers and management
 Excellent project management, exceptional multi-tasking and organizational skills.
 Demonstrated ability to work in large cross functional teams and within ambiguous roles. Strong leadership and interpersonal
skills
 Master’s degree from top-tier University with concentration on marketing, finance, economics or other quantitative fields such
as statistics or engineering is preferred.
 Proven ability to work creatively & analytically in an innovative environment
 Ability to quickly derive insight from large amounts of data from diverse sources
 Demonstrate high energy levels, flexibility, enthusiasm and willingness to learn
 Experience that demonstrates proactive initiative to commercialize data and insights is preferable
 Desirable to have experience with cloud analytics platforms such as AWS Redshift, Azure, Baidu, AliCloud etc.

Further Information can be obtained from: Name & extension: Deepak Narayanam 32918
Additional Information / Specific Skills (If Any)
Want to apply?

For Use by HR Only
Status Date Date received

PUBLIC