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Taking Reservation Dialogue

Rizki : Good morning, Grand Panji Hotel, Reservation


speaking, how my I help you?

Hadi :Morning, I would like to book a room for 25th until 28th
November

Rizki :Yes Sir, May I know what type of room would you like and for how
many person Sir?

Hadi :I like some suite room and just for me

Rizki : Just a moment Sir, I will check available room for that period

Hadi : Yes please

Rizki : Thankyou for waiting. You are so lucky Sir, because one suite
room still available for you

Hadi : Okay, What will I get from the suite room facility?

Rizki : Well, May I know your name Sir?

Hadi : My Name is Hadi Kurniawan

Rizki : May you spell for me?

Hadi : Yes, H for Hotel, A for Alpha, D for Delta, I for Iris and than K for
Kilo, U for Uniform, R for Romeo, N for November, I for India, A for
Alpha, W for Whiskey, A for Alpha, N for November. That’s all

Reservation : Alright Mr. Hadi, you will get facilities such as private balcony,
living room, small kitchen, mini bar, wardrobe, television,
telephone, air conditioner, bath room complete with shower, bath
tub and wash basin with hot and cold water And Hotel facilities such
as Boga Sari restaurant, meeting room, sport area, parking area,
laundry, beauty salon and spa. The room rate is Rp 1.500.000
including breakfast, luch, and dinner. Would you like to take it?

Hadi :Yes, I will take it

Rizki : May I know how about your deposit? Because it is a high season so
you need to pay the deposit of room

Hadi : Okey I will pay, how much I should to pay?

Rizki : Well Sir, you must pay for a night, is that ok? You may transfer
using XX Bank in your city and account is 11234560005. Is that
alright sir?

Hadi : Okay thank you for helping me

Rizki : May I repeat your request Sir?

Hadi : Yes please..

Rizki : Well, Mr.Hadi, you would like one suite room and the rate is Rp
1.500.000 net including breakfast, lunch and dinner. You will
arriving at 25th until 28th of November 2018. You will pay the deposit
of one night. So, anything else?

Hadi : No, I think that’s enough

Rizki : Thank you so much for booking in our hotel and have a nice day!

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