HANDLING HOTEL RESERVARTION mini bar, wardrobe, television, telephone, air conditioner, bath room
complete with hot and cold running water. And hotel facilities such as
Receptionist: Hello, good evening. Thank you for chosing Coastal Bay
Hotel, this is Mirasol speaking, how may I help you?
Guest: Good evening ma’am, I would like to reserve a room.
Receptionist: Yes ma’am, may I know what type of room would you
like, and for how many person, ma’am?
Guest: I like one suite room, just for me.
Receptionist: May I know when you will be arriving?
Guest: I will be arriving on 19th of December 2022.
Receptionist: How about you will be departing?
Guest: 22nd of December 2022
Receptionist: Alright ma’am, May I know about your name, Ma’am.
Guest: My name is Sania Tenio.
Receptionist: Just a moment Ms.Tenio, I will check available room for
that period.
Guest: Yes, Please.
Receptionist: You are very lucky Ms. Tenio, because one suite room
still available room for you, and may I explain you about room
facilities and hotel facilities?
Guest: Yes, Please.
Receptionist: In our hotel you will get jempiring room under 1. The
room facilities such as private balcony, living room, small kitchen,
boga sari restaurant, meeting room, sport area, parking area, laundry,
and beauty salon and spa.
Well…. The room rate is 300,000.00 net include breakfast, lunch, and
dinner. Would you like to take it, Ms. Tenio.
Guest: Yes, I will take it.
Receptionist: May I Know about your deposit Ms. Tenio, Because it is
a high season, so you need to pay the deposit of room.
Guest: Ok, I will pay, How much I should pay?
Receptionist: You must pay 300, 000.00 net. For one night, it’s that
Ok?
Guest: Of course, if that possible, May I transfer the payment?
Receptionist: Sure, if you want to transfer the payment, you can
transfer with ABC bank in your city, and our account # is 1234567890,
is that alright, ma’am?
Guest: Ok, Thank you for your information.
Receptionist: Well, Ms. Tenio, you would like one suite room, and the
rate is 300,000.00 php. + Breakfast, Lunch and Dinner, you will be
arriving at 19th of December 2023. Until 22nd of December 2023, you
will be pay the deposit with remaining, and would you like a
something else?
Guest: No thanks, I thing it is enough.
Receptionist: Thank you very much for your reservation. Looking
forward for your coming to our hotel. Have you any cancellation
about your reservation, please inform as soon as possible.
Guest: Thank you for your service.

Receptionist: Your Welcome.