Sent: Monday, October 15, 2018 at 6:33 PM

From: "AST Japan - Amazon Marketplace" <vrk7ktxm5vbxk8m@marketplace.amazon.in>

To: "nvchinai@email.com" <nvchinai@email.com>
Subject: Inquiry from Amazon customer Nandkumar Chinai: Received damaged or defective
item (Order: 402-3993422-9833118)

You have received a message from the Amazon Seller - AST Japan

Order ID: 402-3993422-9833118:

# ASIN Product Name

Pilot Cocoon Fountain Pen Medium Nib Bordeaux Body (FCO-3SR-

1 B009IKS23U
BO-M) [Office Product]

Message:

Dear Customer,
We have authorized your return request and as per the telephonic conversation had with you
please return our product with our original packing through any local courier nearby your
location.Once we received the product we will initiate the full refund along with courier
charges. Below we have mentioned our address:

M/s. Airsoft Sports Trade Pvt. Ltd.,

No.60-1, LR Bande Road,
Opp: Ragavendra Swamy Temple,
Kaval Bairasandra,
RT Nagar Post,
Bengaluru – 560 032.
Mob: 7826896621.

Thanks,
AST JAPAN.
+91 7826896621.

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