Dear Amazon Seller Performance Team,

I do understand amazon take very serious notice on "in authentication" complaints.

I am writing today in regards to the following products reported by Amazon

1- ASIN: B08DP4GXMZ
Product Name: Attractive Limited Edition Starbucks Coffee Mug Set with Golden Spoon
Supplier: RED Start Gifts, Tel: 025555880, Location Abu Dhabi
Supporting Documents: Tax Invoice
Brand: Generic
Circumstances of Violation: We went through the customer complaint; however, we were
unable to find that this customer had ever purchased this product from us probably it would be
from other seller.

2- ASIN: B000RGYRF6
Product Name: ABUS Yellow 70/45 KD Weather Solid Brass Body Stainless Steel Shackle Keyed
Different Padlock
Supplier: RED Start Gifts, Tel: 025555880, Location Abu Dhabi
Supporting Documents: Tax Invoice
Brand: ABUS
Circumstances of Violation: After carefully considering customer review, we extremely regret
and apologized to find out that due to mistakes of supplier unit delivered was with different
brand from the one we choose in samples shown, to verify this purchase Amazon can review
attached invoice.

3- ASIN: B083YT7SPD
Product Name: Exceart Soprano Descant Recorder 8 Hole Flute Music Instrument
Supplier: Mark Plus Toys Trading, Tel: 043867040, Location: Dubai
Supporting Documents: Purchase Receipt
Brand: Exceart
Circumstances of Violation: After carefully analyzing listing, sales, review, complains section, we
find that we were selling a generic brand item under a branded listing, after getting complaint
we immediately removed listing and inventory from stock. We also called back shipments in
transit for this inventory and returned to supplier.

Best regards,

Account Owner: Sultan Afzal

Store Name: BUY_auc_NOW
Email id: buyaucnow@gmail.com
Mobile 0565769692