Professional Documents
Culture Documents
____________________________________________________________
TABLE OF CONTENTS
THE ON-THE-JOB TRAINING MANUAL
Rationale…………………………………………………………………………………………………………………………………
What is on-the-job training?.............................................................................................................
Guiding Principles.........................................................................................................................
Objectives.....................................................................................................................................
Scope and Coverage....................................................................................................................
Academe-industry linkage............................................................................................................
Implementing Guidelines............................................................................................................
Requirements, Obligation, and /or Responsibilities of the parties involved...........................
Monitoring and Evaluation ............................................................................................................
Ojt manual general objectives…………………………………………………………………………………………………
General requirements………………………………………………………………………………………………………….….
Student/trainee ………………………………………………………………………………………………………….………….
Parents/guardian/spouse……………………………………………………………………………………………..…………
Higher education institution……………………………………………………………………………………….….……….
Faculty practicum coordinator………………………………………………………………………………………..………
Partner OJT institution……………………………………………………………………………………………………..……
On-site supervisor…………………………………………………………………………………………………………………..
NARRATIVE REPORT
A. Introduction………………………………………………………………..
B. Company Profile………………………………………………………………..
Company History………………………………………………………………..
Vision………………………………………………………………..
____________________________________________________________
Mission…………………………………………………………………………………………………….
Core Values………………………………………………………………………………….…..
Company Logo and its meaning………………………………………………………………..
Product and Services Description………………………………………………………………..
Organizational Chart………………………………………………………………..
Stakeholders………………………………………………………………..
Classroom learning’s/theories used during the OJT in the host company………………
Issues and concerns about the company as noted during the OJT…….................
Recommendations to improve company as noted during the OJT………………………
Summary of the OJT Experience and other functions accomplished during the OJT …………
APPENDIX
Recommendation Letter………………………………………………………………………….………………………..…
Curriculum Vitae………………………………………………………………………………………………………………….
Certificate of Enrollment……………………………………………………………………………………………………..
Recommendation Letter………………………………………………………………………….………………………..…
Memorandum of agreement………………………………………………………………………………………….……
Evaluation form……………………………………………………………………………………………………………..……
Training Plan……………………………………………………………………………………….………………………..……..
Training Insights/Learning Experience…………………………………………………………………………………
Parent’s Consent………………………………………………………………………………………………………………….
Training Certificate ……………………………….……………………………………………………………………………
Documentation …………………………………………………………………………………………………………….……..
____________________________________________________________
RATIONALE
Recent studies shows that academic institutions are facing challenges on the skills they
produced thru their graduates which do not match the needs of the industry. A great number of
graduates today are unable to find job due to job-skill mismatch. Companies found out
graduates have lack of skills because it is not taught in their college years such as technical,
human and conceptual skills. In which these skills can be substantiate through on-the-job
training programs.
Internship or on the job training is one way by which students are given an opportunity to apply
the theories and computations that have learned from school. It also helps to obtain applicable
knowledge and skills by performing in actual work setting. Colleges and universities require
their students to undergo such training within a specific number of hours as part of the
curriculum.
For students, an OJT or internship program provides opportunities to go through the actual
methodologies of a specific job using the real tools, equipment’s, and documents. In effect, the
work place becomes a development venue for us student trainee to learn more about our
chosen field and practice what we have learn from academy.
Therefore, academic institutions utilize private and public agencies as a venue for their on-the-
job training. Because there is a need to guarantee students taking their training in these
institutions are provided with skill-specific tasks and so with mentoring. Students should be
exposed to what the competency of their basic academic skills/learning.
OJT or internship programs help not only the students, but also the schools and business
enterprises. With the promise of making their students be more competitive, schools with
internship programs invite more enrollees. Business enterprises, meanwhile, open their doors
to talented students who could be prospective employees.
With their mandate under R.A. No. 7722 or the Higher Education Act of 1994 to develop and
promote policies, systems, procedures and programs that address globalization, changing
policies, and liberalization of trade in goods and services, the Commission on Higher Education
(“CHED”) is tasked to supervise student internship programs in the country. Pursuant to this
mandate, CHED issued CHED Memorandum Order (CMO) No. 104, Series of 2017 or the
“REVISED GUIDELINES FOR STUDENT INTERNSHIP PROGRAM IN THE PHILIPPINES (SIPP) FOR ALL
PROGRAMS”.
____________________________________________________________
The Guidelines address the need to guarantee the quality of learning and exposure, and the
promotion of the well-being of tertiary students who are enrolled in recognized higher
education programs with practicum subjects.
An agreement between the academe and the private/non-private institutions focus on the
creation of clear objective, clear expectations, and establishment of methods of learning
verification and effective monitoring and strict implementation specific to the on-the-job
training programs. The On-the-job training manual was formulated through the effort of the
program head, dean and members of the academe to discuss specific actions to address the
needs of the students. The manual provides for clear outline of roles and responsibilities
involve in the training (i.e students/trainee, parents/guardian, higher education institutions,
OJT coordinators, and on-site supervisor). It also shows in the consistent OJT performance
monitoring and evaluation as well as to ensure the establishment of Memorandum of
Agreement between the partner institution and the higher education institution.
____________________________________________________________
The objective of On-Job-training (OJT) is directly related to the teaching learning experiences
and should help the student to:
1. Have the opportunity to acquire practical knowledge, skills and desirable attitudes in
actual establishments, companies, training institutions and organizations that observe
standards of service;
2. Develop and/or enhance work values, competencies, and discipline as they relate to a
different culture and work environment outside of the school;
3. Develop competence in exercising independent judgment and discretion in the technical
application of knowledge;
4. Strengthen, enhance and update the school’s curriculum to deliver levels of knowledge
and skills necessary in a modern competitive world; and
5. Develop critical thinking skills and appreciation of the technological advancement in the
field of sciences.
____________________________________________________________
GUIDING PRINCIPLES
The internship program is meant to provide student with an opportunity to complement
their formal learning with practical knowledge, skills and desirable attitudes and to gain
hands on experience in recognized Host Training Establishment (HTE).
An industry is classification that refers to groups of companies that are related based on
their primary business activities. They produce good or related services within an
economy.
The commission on Higher Education (CHED) is mandated to develop and promote
policies, systems, procedure, and programs that address globalization, changing policies,
and liberalization of trade in higher education. CHED shall require student internship
and establishment by HEIs of strong academic linkages with business, industry and duly
recognized government and non-government organization, e.g. civil society organization
to promote and provide students with competitive skills and attitudes for employment.
Student internship in the Philippines must not be in anyway used to facilitate human
trafficking under the guise of student internship.
CHED issues this Revised Guidelines for Student Internship Program in the Philippines
(SIPP) for all Programs, in order to promote the well-being of higher education students,
guarantee quality of their learning and exposure and ensure their safety while
undergoing internship and considering the nature of the program.
OBJECTIVES
General Objectives
Strengthen the improvement of the local internship through collaborative effort of the
academe-industry linkages among the participating HEIs and partner institution/
establishment;
Establish the harmonious collaboration/linkages between higher education institution
(HEIs) and the Host Training Establishment (HTEs) for the effective implementation of
the program to support the educational environment of the student interns; and
Train student interns under actual work place conditions.
____________________________________________________________
Specific Objectives for:
Enrich the degree programs in HEIs to respond to the needs of the industry;
Promote mutually supportive industry academe collaboration/linkages; and
Strengthen career guidance.
Student Intern
Provide students enrolled in HEIs in the Philippines with opportunities to apply relevant
knowledge and skills acquired from formal education to actual work setting provided by
reputable HTEs in our country;
Enhance the knowledge and skill acquired in formal education of student interns
through employer-based training, in order for them to become more responsive to the
future demands of the labor market;
Develop the life skills of the student interns, including those relevant to the value of
professionalism and work appreciation. The student interns are expected to acquire soft
skills necessary to address the demand of the employers such as communication skills,
interpersonal skills, financial literacy, etc; and
Acquire a professional work ethic in the course of internship.
Provide employers a venue where they can customize the process of technical training
through employer-driven internship plans; select well-equipped beneficiaries and have
another opportunity to contribute to the society through corporate social
responsibilities.
____________________________________________________________
Pharmacy, Midwifery, Respiratory Therapy, Nutrition and Dietetics, Associate in
Radiologic Technology and Speech Pathology are not covered by this CMO.
ACADEME-INDUSTRY LINKAGE
Internship as part of the curriculum requirement broadens the student interns learning
opportunities and acquisition of technical and life skills, practical knowledge, skills and
competencies which shall serve as a powerful motivator to strengthen the academe-
industry linkages. HEIs should come up with their creative academe-industry linkages
plans appropriate to degree program requirement.
CHED shall develop existing list of potential HTEs, for in formation and reference.
However, those HEIs who intend to implement SIPP are hereby enjoined to enter into
agreement only with the duly license/accredited HTEs and comply with the requirement
and provisions of the aforementioned guidelines.
IMPLEMENTING GUIDELINES
The duration of internship program shall be up to a maximum of (5) months in
accordance with the approved curriculum except for highly technical programs that
require longer internship hours which shall be in accordance with their existing Policies,
Standard and Guidelines (PSGs).
Student intern has passed the HEIs qualification for internship program and taken all
his/her major (professional) subjects before taking the internship subject to the
requirement of the HTE. He or she is allowed to take other subjects with a maximum of
six units during the internship period and /or subjects to the institution’s policy.
The CHED guidelines on student internship must be displayed in conspicuous places for
student’s guidance and reference. HEIs internship plan for the particular internship
program must be made available to students.
____________________________________________________________
REQUIREMENTS,
OBLIGATION, AND/OR
RESPONSIBILITIES OF
THE PARTIES INVOLVED
____________________________________________________________
Requirements
The HEI’S higher education program(s) with internship course must have:
Government Recognition for private HEIs;
Board Resolution for State Universities and Colleges (SUCs) and
Certificate of Program Compliances; and
Local Government Ordinance for Local Universities and Colleges
(LUCs) Certificate of Program Compliance.
The HEI must have a pool of reputable HTEs; and
In collaboration with the duly selected THE, the HEI must develop an
internship plan for the student intern specifying goals and objectives.
Obligations/Responsibilities
1. Planning/Engaging/Orientation
Assume full responsibility over the students during their internship in the
Philippines;
Formulate local school internship policies and guidelines on selection,
placement, monitoring and assessment of student interns;
Select the HTEs and ensure acceptability of internship plan and
internship venues in order to protect student intern interest;
Develop in collaboration with the duly selected HTE an internship plan for
the student intern specifying goals and objectives;
Ensure that the student intern will acquire actual and relevant
competencies in each learning area, assignments, and schedule of
activities. The internship plan shall be part of the internship contract
signed by the student intern, HTE and HEI;
Execute the duly notarized Memorandum of Agreement (MOA) with HTE;
Provide free medical and dental services and certification by a duly
licensed medical doctor and dentist to the student interns;
Provide appropriate insurance coverage to include travel, medical and
health to the student interns during the duration of the internship;
Assign an SIPP coordinator for the student internship programs; and
Conduct pre-internship orientation/training to student interns, as a
prerequisite to their deployment to internship venues, on work
____________________________________________________________
environment issues, including, but not limited to, proper work ethics and
laws against sexual harassment.
3. Reporting
Submit to CHED through the CHED Regional Office (CHEDRO) the following documents:
Annual report per school year on the implementation of SIPP on the number of
student interns per program, their issues and concerns and actions to be taken
to address the issues among others to be signed by school head of authorized
representatives such as deans of concerned program and/or registrar;
Copy of duly notarized MOA of training agreement; and
List of partner HTEs and student interns duly certified by authorized school
official to have completed internship.
____________________________________________________________
SIPP Coordinators
Requirements
Must have official designation by their respective head/president on the basis of
the HEIs qualification requirement.
Obligations/Responsibilities
Provide pre-internship orientation prior to development to internship venues
including among others work ethics and anti-sexual harassment laws as pre-
requirement;
Coordinate with the dean or authorized school coordinator for the purpose of
the internship orientation;
Inspect internship venues and sites;
Monitor and assess student interns periodically;
Coach or mentor student interns;
Consult and assist student interns in resolving problems/issues encountered; and
Validate the result of the internship of students per batch, at the end of the
internship period.
Student Intern
Requirements
A student intern must:
Be officially enrolled in a legitimate Philippines higher education institution;
Be enrolled in an internship subject;
Be at least eighteen (18) years of age from the start of the internship period;
Pass pre-internship requirements as specified in the internship plan;
Submit Medical Certificate indicating that he or she is in good health and
emotionally fit. The medical certificate shall be based on a physical and
psychological examination conducted, or certified by Department of Health
(DOH) accredited clinics and hospitals. He or she must also submit other related
medical examination requirements by HTE, if any; and
Have a notarized written consent from his or her parents of legal guardian.
(NO waiver is allowed.)
Obligation/Responsibilities
Enter into an internship contract and/or agreement with the participating HTE;
Sign all the required documents necessary for his or her participation in the
internship program, including the acceptance letter, internship contract and/ or
agreement;
____________________________________________________________
Comply with the provisions of the contract and/or agreement including the rules
and regulations of the HEI, HTE and CHED at all times;
Undergo the required orientation/internship program conducted by the HEI and
HTE;
Report for internship in the HTE based on the schedule indicated in the
internship contract and/or agreement;
Perform tasks and activities indicated in the internship plan;
Maintain confidentiality, when and where appropriate, during and after
internship period of all the data, business or trade secrets where such
information is not within the public domain and is indicated or understood to be
confidential;
Adhere to the existing rules and regulations of the THE including the proper use
of tools, instruments, machines and equipment’s;
Submit a journal of internship as required by the THE reflecting on the approved
internship plan, his or her experiences describing the internship activities, any
problem/s encountered, and his or her reflections on the internship experience
to the SIPP coordinator
Complete the agreed duration of his or her internship; in case the student intern
will be unable to finish or her internship within the designated period,, he or she
shall inform the SIPP coordinator in writing his or her intent and reasons to
prematurely end his internship at least three (3) working days before his last day
of internship. Failure to complete internship program without valid cause
disqualifies the student intern from retaking the program with the concerned
THE; and
Report to the SIPP coordinator for an exit assessment after the completion of the
internship period.
Status
The student intern shall be considered as an intern and not as an employee of
the THE for the duration of the internship; and
In case of working student, he or she shall be allowed to earn credits for
internship upon evaluation and assessment of his or her particular
assignment/task during internship period, by the HEI.
Requirements
Has been duly authorized HTE by the appropriate government entity/ies, i.e
Local Government Unit (LGU), Securities and Exchanges Commission (SEC) and
Department of Trade and Industry (DTI);
____________________________________________________________
Capable of providing the appropriate internship program, and has the capacity to
co-develop, along with the HEI, and follow an internship plan to be undergone by
the student intern in the HTE.
Has capacity to mentor, provide and facilitate the provision of technical training
to student intern;
Has the capacity to monitor and submit monthly reports to the SIPP coordinator,
and to;
Follow the evaluation system of student performance provided by the HEI.
Obligations/Responsibilities
Designs and implements the internship plan in partnership with the HEI;
Encourages student interns to develop their personality and professionalism, and
to the extent possible, protect them from physical or moral danger;
Assign a point/focal person responsible for the implementation of all phases of
the internship;
Orients the student intern on the standard rules and regulations of their
establishment before signing the contract;
Enters into an internship contract/agreement with the student intern;
Facilitates the processing of the documents of the student intern in coordination
with the HEIs;
Provide practical training or work experience in accordance with agreed
internship plan and schedule of activities;
May provide necessary incentives to the student interns as contained in the
MOA, such as free duty meals, travel allowance and uniform, if applicable;
Ensures that student interns do not perform tasks and duties of regular position
in HTEs;
Provides supervised applied learning experience for student interns in
accordance with agreed internship plan and schedule of activities;
Develops feedback mechanism to the student intern;
Develops feedback mechanism to HEI of the overall implementation of the
internship and the student performance;
Provides monitoring and evaluation report or other information on the student
intern’s performance as may be required by the HEI;
Make available, accurate and current record and provided access to HEI of such
records while on intership;
Notifies and provides at least 30 working days written notice to the HEI of a
student intern’s breach of contract or misconduct in the internship premises
prior to THE’s decision to suspend or terminate the contract; and
Issues certificates of completion for the student interns not later than two weeks
after the completion of internship.
____________________________________________________________
Parent/ Guardian
Obligation/Responsibilities
Issues and signs the written consent; and
Co-signs the internship contract and/ or agreement to manifest approval or
consent to the internship of their child.
The monitoring and evaluation of the performance of the student interns shall be done by both
HEI and HTE. The SIPP coordinator, as well as the dean of the HEI should use standard
procedures, and methodologies, such as oral and written observations, monthly reports, and
interviews or conferences to the students, to monitor and evaluate the student interns.
AT the end of the internship period, the HTE shall transmit within (10) to fifteen (15)
working days to the HEI the following documents:
Certificate of Completion;
Duty Accomplishment evaluation sheet; and
Other pertinent reports, information, and/or documents which may be included for
purposes of describing student intern performances.
The SIPP Coordinator’s report including the HTE evaluation report will be the basis of
the student intern’s final grades;
A student intern whose contract was terminated before the end of the stipulated period
for other causes shall be given a final grade on the basis of the school’s grading system,
and after considering the circumstances surrounding such termination; and
The concerned HEI shall strictly monitor compliance to these guidelines.
____________________________________________________________
MONITORING
AND
EVALUATION
____________________________________________________________
The monitoring and evaluation of the performance of the student interns shall be done by both
HEI and HTE. The SIPP coordinator, as well as the dean of the HEI should use standard
procedures, and methodologies, such as oral and written observations, monthly reports, and
interviews or conferences to the students, to monitor and evaluate the student interns.
WEEKLY JOURNAL/REPORT
Student/trainees will be required to submit a journal or report duly noted and signed by the
On-Site Supervisor, to the Faculty Practicum Coordinator outlining his/her observations,
learning and reflection relative to the actual work s/he was exposed to.
SUPERVISOR EVALUATION
The student/trainee will be evaluated by the partner institution assigned On-Site Supervisor on
an agreed upon frequency based on the merit of work performance, competence, work
attitude, compliance to submission of reports, attendance and professionalism. The result of
the said assessment will then be submitted to the Faculty Practicum Coordinator who will
provide the feedback to the student/trainee and act on the matter, if any.
POST-TRAINING EVALUATION
The student/trainee will submit a post-training report to the partner institution and the school
Faculty Practicum Coordinator and such will be a basis for the release of the Certificate of
Completion. The report may be used as basis of the partner institution as well as the school/HEI
in improving its on-the-job training program and guidelines.
____________________________________________________________
ON-THE-JOB TRAINING
DAILY REPORT ON ACTIVITIES
Name of Trainee: PAMELA JOY GALINDO PALONPON
Course: Bachelor of Science in Accountancy
Company: Development Bank of the Philippines
Department: ORMM/SLO
The trainee should give a brief but clear report on training performed its purpose and how it is
accomplished. Indicate also machines, tools and equipment’s used, if there’s any.
1:00-5:00 PM
____________________________________________________________
____________________________________________________________
Rating Verbal
Parameters Definition
Scale Description
5 4.21 – 5.00 Expert Coaches and supports others utilizing breadth of experience or depth of
specialized expertise.
4 3.41 – 4.20 Proficient Exercises a breadth of knowledge and skills for addressing complies situations.
3 2.61 – 3.40 Functional Applies knowledge or skills in routine situations.
2 1.81 – 2.60 Aware Processes knowledge of and is familiar with concepts but has not applied them to
a real situation.
1 1.00 – 1.80 Unaware Does not recognize this knowledge or skill dimension.
Rating
Attitudes Description
1 2 3 4 5
1. Work habits
Punctuality Punctual in reporting for duty and going off duty.
Industry Normally hardworking and attends to his/her duties regularly.
Quality of Work Organized, creative and well prepared.
2. Personality Appears relax and confident, speaks sincerely and truly about
unclear issues/matters to his/her superiors and peers.
Wears duty uniform properly and appropriately.
Skills and Abilities
1. Communication Skills Expresses thoughts, feelings, ideas and experiences spontaneously
and politely to superiors and peers.
2. Interpersonal Skills Maintain good rapport with superiors, peers and greets everyone in
contact in the workplace.
3. Open-mindedness Receptive to people, ideas, suggestions.
4. Alertness and Sensitivity Identifies the most important concern in the workplace, acts on it
and writes/prepares feedback.
5. Accessibility Approachable, welcoming, extend hours and helping hand in
additional tasks given during emergency and unexpected time.
____________________________________________________________
Rating
Knowledge Competencies Description
1 2 3 4 5
Description
Technical Encompasses those skills and Uses general knowledge of technology
Knowledge abilities within a specialty area(s) and standard principles within work
of Information Technology specialty area(s) to work on a limited
required to deliver services that number of platforms or systems.
support business processes. Competent in using standard tools.
Operates technology at a basic level.
Work Coordinati Encompasses those skills and Performs tasks correctly following
on abilities required to organize and standard work procedures.
prioritize work, respond to Prioritizes own work according to
conflicting needs, and work necessity and importance.
collaboratively with a group of Performs routine or scheduled
people to produce service. maintenance.
Contributes as a team to accomplish
work applications.
Problem Solving Encompasses those skills and Recognizes, tracks, and reports problems.
and Prevention abilities required to analyse issues Performs basic diagnostic work
within a specialty area(s) and Resolves problems that are narrow in
evaluate alternatives to achieve scope or related to simple, routine
quality and technical solutions occurrences.
that support goals of the users Resolves problems with guidance and
and departments. direction.
Knows where/when to request technical
assistance.
Communication Encompasses those skills and Communicates with individual customers
and Service abilities required to effectively and/or within own work unit.
exchange information in order to Asks questions or requests more
interpret the needs of our information to further understanding.
customers, respond to their need, Demonstrates patience and respect with
achieve user satisfaction, and others.
teach varying levels of information Establishes effective working relationship
technology tools to group or with others.
individuals. Follows up to make sure that customer
expectations have been met.
Writes documentation of programs.
Provides basic instruction to individual
users or small groups.
Accountability Encompasses those skills and Makes decisions within established
abilities required to make guidelines.
decisions and take responsibility Exercise personal ownership in using
for work. resources in the most efficient manner.
____________________________________________________________
Makes decisions regarding what needs to
be done by recognizing the existence of,
and difference among a few easily
recognizable situations.
Total Average
Conforme:
________________________________
Position Date
________________________________
Date
____________________________________________________________
____________________________________________________________
Name: Pamela Joy Galindo Palonpon Internship Site: Development Bank of the Philippines
Semester: Summer # Credits Earned _______________Hours/Wk ______Total Hours 250
Career Readiness 5 4 3 2 1 NA
I was able to analyze issues, make decisions, and overcome
problems at my internship
I gained experience with written and oral professional
communication
I had the opportunity to work collaboratively on a team
I gained experience with relevant technology
I was able to take a leadership role in some capacity
I am better able to articulate my skills, strengths, knowledge and
experience
I demonstrated initiative to assume more responsibility
Comments:
____________________________________________________________
Applicants to Career and Academics 5 4 3 2 1 NA
I understand how my coursework directly relates to my industry
I feel better prepared to enter the job market
I made valuable contacts and expanded my professional network
I changed my education or professional plans because of this
experience
Comments:
Would you recommend this organization to future interns? ______ yes _______no
Why or why not?
____________________________________________________________
NARRATIVE
REPORT
____________________________________________________________
A. Introduction
B. Company Profile
- Company History
- Vision
- Mission
- Core Values
- Company Logo and its meaning
- Product and Services Description
- Organizational Chart
- Stakeholders
- Classroom learning’s/theories used during the OJT in the host company
- Issues and concerns about the company as noted during the OJT
- Recommendations to improve company as noted during the OJT
- Summary of the OJT Experience and other functions accomplished during the OJT
____________________________________________________________
APPENDICES
____________________________________________________________
I. Recommendation Letter
II. Resume
III. Certificate of Training’s and Seminars Attended
IV. MOA
V. Parent’s Consent
VI. Medical Certificate
VII. Insurance
VIII. Study Load
IX. Acceptance Letter
X. Documentation