Service Information

Copier Color
Office Imaging Products Quality Assurance Center
Hardware

Ref No.: F01882-EN-03.0

Date: June 14, 2018
Approved by: Hazehara Hideki
Revised: Addition of information about the new type etching grid plate
Model:
imagePRESS C10000VP
imagePRESS C8000VP

Subject:
Countermeasure against E060-0x01 or white line image

[Symptom]
E060-0x01 or a white line image may occur.
- E060-0x01 : Primary Charging Wire error (x:1=Y, 2=M, 3=C, 4=Bk)

[Cause]
In the field service, as a step of cleaning the primary charger, the leaf spring may be deformed from opening/closing the shutter
by holding the leaf spring or replacing the grid plate. From either of the operations the sheet [1] of the leaf spring catches the grid
plate [2] and this condition leads to an E060-0x01. If the protective sheet is torn [a] and the fragment [b] mixes into the cylinder
of the developing assembly, it results in a white line image.

The photo [A] shows a normal state where the distance [c] between the grid and the leaf spring is maintained properly. Meanwhile
the photo [B] shows a state where the leaf spring is deformed and the leaf spring has come in contact with the grid.

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Countermeasure against E060-0x01 or white line image

 F01882-EN-03.0

[Service work]
When the aforementioned symptom has occurred, prepare and replace with the new type shutter unit (FM1-A485-010) following
the below procedure:
Also, if the etching grid plate is found to be the old type [A], prepare and replace with the new type etching plate (FC0-9857-010)
[B] which is modified to be more difficult to catch the leaf spring. The shape of the area [c] is changed on the new type etching
grid plate.

[Note]
- The primary charging assembly (FM1-K629-010) is operator maintenance part.
- Refer to the service information (F01537) that was already issued for notabilia in detaching/installing/cleaning the primary
charger.

1) Referring to the service manual, remove the primary charger, and then remove the shutter sheet from the shutter slider.
2) Remove the 3 screws [1] to remove the primary handle from the primary charger.

3) Replace with the new type shutter unit and reassemble the parts in reverse order from the step 2).

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 F01882-EN-03.0

[Service parts]

No. Part Number Description Q'ty Fig.No.

1 Old FM1-A485-000 SHUTTER UNIT 1->0 550
New FM1-A485-010 SHUTTER UNIT 0->1
2 Old FC0-9857-000 PLATE, ETCHING GRID 1->0 550
New FC0-9857-010 PLATE, ETCHING GRID 0->1

[Factory measure 1]
Change the materials of the leaf spring of the shutter unit to increase the strength. In addition, change the shape of the sheet as
well to have a resistance to catch the grid plate.
The figure [A] is the previous type sheet, and [B], the new type one.

[Factory measure 2]
The etching grid plate is changed to the new type.

[Countermeasure cut-in serial number in factory 1]

Model Serial number

imagePRESS C10000VP Series ME US WBC10404
imagePRESS C10000VP Series ME CN WBD00521
imagePRESS C10000VP Series ME EUO WEJ10440

[Countermeasure cut-in serial number in factory 2]

To be informed as soon as identified.

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