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  • Service Survey: Luz Ined Rivera

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    This survey asked customers about their satisfaction with self-service options. It included questions about satisfaction levels, usefulness of merchandise distribution, important factors when shopping like service, comfort, stock, prices, brand and variety. Customers were also asked to rate their experiences at self-service locations based on assortment, promotions, merchandise layout, ease of access, customer service and prices. Additional questions covered visit frequency and opinions on the attractiveness of store atmospheres and decorations.

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    service survey

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    This survey asked customers about their satisfaction with self-service options. It included questions about satisfaction levels, usefulness of merchandise distribution, important factors when shopping like service, comfort, stock, prices, brand and variety. Customers were also asked to rate their experiences at self-service locations based on assortment, promotions, merchandise layout, ease of access, customer service and prices. Additional questions covered visit frequency and opinions on the attractiveness of store atmospheres and decorations.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    4 views2 pages

    Service Survey: Luz Ined Rivera

    Uploaded by

    ined
    This survey asked customers about their satisfaction with self-service options. It included questions about satisfaction levels, usefulness of merchandise distribution, important factors when shopping like service, comfort, stock, prices, brand and variety. Customers were also asked to rate their experiences at self-service locations based on assortment, promotions, merchandise layout, ease of access, customer service and prices. Additional questions covered visit frequency and opinions on the attractiveness of store atmospheres and decorations.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    RVICE

    URVEY
    INED
    ERA
    1. Indícate your level of satisfaction with self-service.

    Very low 1 2 3 4 5 very higt

    2. The distribution of merchandise in self-services has been useful to you

    Not much 1 2 3 4 5 much

    3. what is the most important when making market

    Very bad 1 2 3 4 5 excelent

    The service

    The confort

    The stok

    low prices

    The mark

    The variety of products

    4. How did you find the self-services you have visited

    Very bad 1 2 3 4 5 excelent

    The assorment

    Promotions

    Merchandise distribution

    Ease of Access to products

    Customer service

    Low prices

    5. How often do you visit self- service


    Once a week
    2 or 3 times a week
    1 time every is days
    Once a month

    6. The atmosphere of the shops and the decoration are attractive

    Yes

    Not

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