COMPETENCY : WORK IN TEAM ENVIRONMENT

MODULE TITLE : WORKING IN TEAM ENVIRONMENT

MODULE DESCRIPTOR : This module covers the knowledge, skills, and attitudes
required to relate in a work based environment.

NOMINAL DURATION : 8 hours

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the students/ trainees will be able to:

LO1. Describe team role and scope.

LO2. Identify own role and responsibility within a team.

LO3. Work as a team member.

LO1. Describe team role and scope.

ASSESSMENT CRITERIA:

1. The role and objective of the team is identified from available sources of
information
2. Team parameters, reporting relationships and responsibilities are identified from
team discussions and appropriate external sources

CONTENTS:

 Team Role .
 Team Objective
 Sources of Information
 Team Parameters

CONDITIONS:

The students/ trainees must be provided with the following:

 Standard operating procedure (SOP) of workplace

 Job procedures
 Client/supplier instructions
 Quality standards
 Organizational or external personnel
 OHS and environmental standards

METHODOLOGIES:

 Group discussion/interaction
 Case studies
 Simulation

ASSESSMENT METHODS:

 Written test
 Observation
 Simulation
 Case Studies
 Scenarios
LO2. IDENTIFY OWN ROLE AND RESPONSIBILITY WITHIN A TEAM

ASSESSMENT CRITERIA:

1. Individual role and responsibilities within the team environment are identified
2. Roles and responsibility of other team members are identified and recognized
3. Reporting relationships within team and external to team are identified

CONTENTS:

 Team Environment
 Team Structure
 Roles and Responsibilities

CONDITIONS:

The students/trainees must be provided with the following:

 SOP of workplace
 Job procedures
 Organization or external personnel

METHODOLOGIES:

 Group discussion/interaction
 Case studies
 Simulation

ASSESSMENT METHODS:

 Observation of work activities

 Observation through simulation or role play
 Case studies and scenarios.

LO3. WORK AS A TEAM MEMBER

ASSESSMENT CRITERIA:

1. Effective and appropriate forms of communications used and interactions

undertaken with team members who contribute to known team activities and
objectives
2. Effective and appropriate contributions made to complement team activities and
objectives, based on individual skills and competencies and workplace context
3. Observed protocols in reporting using standard operating procedures
4. Contribute to the development of team work plans based on an understanding
of team’s role and objectives and individual competencies of the members.
CONTENTS:

 Communication Process
 Workplace Context
 Team Protocols
 Group Planning and Decision Making

CONDITIONS:

The students/trainees must be provided with the following:

1. Standard operating and/or other workplace procedures

2. Job procedures
3. Machine/equipment manufacturer’s specifications and instructions
4. Organizational or external personnel
5. Client/supplier instructions
6. Quality standards
7. OHS and environmental standards

METHODOLOGIES:

 Group discussion/interaction
 Case studies
 Simulation

ASSESSMENT METHODS: