Chapter – 05

Data Analysis & Interpretation

4.1 The key factors of the job satisfaction:

In present days all the nationalized or commercial banks use the key factors of job satisfaction
and JBL is one of them. The key factors which are using in JBL for job satisfaction are:

1. Management support: Majority of employees are satisfied with the behavior of

management.

2. Monetary compensation: Salary/ Yearly increment of employees are satisfied.

3. Promotional opportunity: There is satisfied promotional policy available hear.

4. Reward system: The employees are provided incentive bonus and special increment for
their performance.

5. Company image: The bank is well reputed Government bank.

6. The chance to do challenging work: Frequently the employees are bound to perform the
challenging works for upgrading the image of the company.

7. Equal employment opportunity: Equal employment opportunity is available in JBL.

8. Training system: In some extent JBL provides training to enhance efficiency and skill.

9. Interpersonal relations: Interpersonal relations are very cordial among the employees.

10. Communication: All the employees are highly communication in JBL.

11. Conveyance facility: Conveyance facility is given in regular basis in JBL.

12. Loan facility: Loan facility is given in a regular basis I JBL.

13. Overall job related facilities: Employees are satisfied with their job related facilities in
JBL.

4.2 Analysis and Interpretation:

This chapter is allocated for analysis & interpretation of data. Preparing percentage of analysis of
job satisfaction, this is directly extracted from the questionnaire. The variations in the extent of
the employee satisfaction can be measured with the variables.

4.2.1 The questionnaire for my survey contained thirteen questions. The interpretation is as
follows: of each answer with graphical presentation

Question: 01

Employee are getting top management support-

Table -01: Satisfaction level about management support:

Responses Top level Mid-level Lower level No. of Percentage

Responses
Highly satisfied 1 4 2 7 64%
Satisfied 0 3 1 4 36%
Neutral 0 0 0 0 0%
Dissatisfied 0 0 0 0 0%
Highly dissatisfied 0 0 0 0 0%
Total 1 7 3 11 100%
 Highly satisfied
Satisfied; 36%; 36%
Satisfied
Neutral
Dissatisfied
Highly satisfied; 64%; 64% Highly dissatisfied

Figure -01: Satisfaction level about management support

Interpretation:

The total number responses is 11. Among them 7 employees (Top level=1, Mid level=4, Lower
level=2) are highly satisfied, 4 employees (Top level=0, Mid level=3, Lower level=1) are
satisfied, 0 employees (Top level=0, Mid level=0, Lower level=0) are dissatisfied, 0 employees
(Top level=0, Mid level=0, Lower level=0) are highly dissatisfied. 64% employees are highly
satisfied, 36% employees are satisfied, 0% employees are neutral, 0% employees are dissatisfied
and 0% employees are highly dissatisfied with their management support of JBL.

Comment: From this graph we can say that most of employees of JBL are satisfied with top
management support.