Professional Documents
Culture Documents
I. Company Summary
Tessera Corporation started this year, last June 2019, with four
acquaintances grouped in different subjects for their projects. These four
acquaintances are namely; Maqzyn Bernardo, Leila Cayao, Ashley Cifra, and
Patricia Estrella. They are a company that values the protection of people’s gadgets.
Tessera is a Greek word that means “four” that represents the number of members
of the company. The company also advocates quality education for children in
TORM Philippines Education Foundation. They chose, TORM Phil. Foundation for
their advocacy because it is a non-stock, non-profit organization established and
registered in the Securities & Exchange Commission (SEC) last 12 years on
November 12, 2007. They promote access to quality education by granting College
Scholarship to children of poor families across the country as well as to deserving
beneficiaries of Torm Shipping Philippines’ ordinary seafarers and land-based staff.
Tessera sells tech accessories for the advocacy that they chose, in which they will
also be conducting an “Outreach Program” for the children/students here in the
Philippines.
A. Mission Statement
Tessera Corporation aims is to provide protection to people’s tech products by
giving the best quality and price and with this, the company will be able to help
children have a better education by collaborating with TORM Philippines Education
Foundation
B. Objectives
For the up-coming bazaar, Meraki aims to achieve the following:
1. To acquire experience in setting up, managing and organizing an efficient
business venture
2. Marketing the brand effectively through social media (Facebook, Instagram,
and Twitter)
3. Increase consciousness and brand recognition
4. Achieve customer satisfaction of the company’s products
5. Minimize any complications that may be detrimental to the business’ assets
6. Reach the target goals in time as set out in the business time table
7. Compare sales results of online shopping and in-store buying
C. Keys to Success
● Rapid response to customer feedback (online and in-store)
● Ensure quality products based on customer demands
● Keep track of client purchase accounts (online)
● Match up of product prices with client logistics
A. Service Offerings
B. Operations
All products will be bought from shopee.
Each member of the company will have different tasks. One member will be in
charge of all the sales and financial aspects of the business. Two people will be in
charge of the marketing, publicity, and creatives of the business. One to two
(depending on the volume of products) members will be incharge of the packaging of
the products. Each member will be assigned to different social media platforms:
Instagram, Twitter, and Facebook with a 1:1 ratio. All of the members will be taking
turns in manning their physical stores.
There will be product displays in their physical stores for customers to see the quality
of the product.
The physical stores will be open from 10am - 9:30pm on Fridays & weekends and
10am-8:30pm on weekdays.
There will be two receipts one for the customers and one for the company in order to
keep track of the sales and expenses. The store will have cash basis transactions
only.
The shipping courier they will be working with for their online transactions are JRS
Express, Grab Express, and Lalamove. The mode of payment of customers with
their online purchases with the business will be through bank transfers (BDO, BPI)
pera padala (Palawan Express, GCash, Paymaya)
The packaging will be in a paper bag with the
company’s logo in a sticker paper as the seal
of the paper bag.
B. Competitors
1. Stellarhub
Stellarhub is an online shop on Instagram
with over 107,000 followers that sells
iPhone cases, apple watch bands, phone
grip, cord protector, and tempered glass.
Stellarhub makes their transactions through
Instagram DM and Viber. They have a
facebook page that they utilize for selling
their products as well.
2. Fadxpreorder
Wireless
Earphones
(inPods 12)
C. Distribution Strategy
The distribution strategy that the company will utilize is Intensive Distribution.
This is a strategy where a product is made available by various distribution channels
to the customer from all possible sources. Since this is a startup business the
company opening stores physical stores with The Penthouse and Pop Culture in
their different branches. They will have an online shop on Instagram where they will
be selling their products as well. Meraki will be opening stores two at a time and
expand more once their revenue reaches a certain amount. The company will also
be joining different famous bazaars: World Trade Center Bazaar, Trendsetter
Bazaar, Manila Sundance Bazaar. The main selling platform of the company will be
online via Instagram and its physical stores.
D. Marketing Strategy
The marketing strategies the group will be utilizing are the following:
Social Media Marketing
With the use of Instagram and Facebook, the company will be using paid
Facebook and Instagram ads to build the company’s buyers and users of their brand
and generate interest and demand in their brand. The content of ads would be their
photos with their brand ambassadors to attract their followers to their shop.
Content Marketing
The company will be constantly promoting their brand in order to create an
online presence and to make their shop established and known to the public. They
will be producing marketing materials such as photos of the products, videos,
graphics, and posters. The company will be posting updates on the day-to-day
activities of the brand name; packing the products, back in stock updates, etc.
Collaboration
The brand will be collaborating with famous influencers. They will be their
brand ambassadors with their approval. Meraki will be giving the influencers their
product in exchange for a review/post on their platform. In addition to this, they will
be having a photoshoot with these influencers. These pictures will be used for their
marketing materials. With their collaboration with TORM Philippines they will be
hosting a fundraiser the brand will be selling their products during the fundraiser and
a portion of their sales will be given to TORM.
E. Branding Strategy
Tagline: “proTECH it”
Meraki in modern greek is used to describe what happens when you leave a
piece of yourself (your soul, creativity, or love) in your work. In relation to the
company, they are willing to the best of their abilities in this business and to be able
to provide and remind customers to take care of their gadgets with their products.
F. Customer Service
One of the top priorities of Tessera Corporation is to fulfill the customers’
satisfaction. Customers can relay their concerns through a message on social media
such as Facebook and Instagram. These customer support options allow customers
to communicate with the staff in a very fast and convenient way. The contact portals
are fully accessible 24/7 in order to acknowledge and resolve the issues. Every
transaction customers make with the brand they will be given a survey about how the
brand performed if the brand was able to meet their expectations, and what should
the brand improve on.
G. Business Location
Meraki will be opening its first two physical stores in Pop Culture Ayala Malls
the 30th (North) and The Penthouse 162 Aguirre, BF Parañaque (South). The brand
will be expanding its stores once they reach around 30,000 pesos - in order to pay
for the rent of both locations. The brand aims to open stores in all the branches of
Pop Culture: Circuit Mall, Makati City, Ayala Malls the 30th, Trinoma Mall, Quezon
City, Ayala Malls Solenad, Alabang Town Center and The Penthouse 162 Aguirre,
BF Parañaque, UP Town Center, Robinsons Place Manila, SM North Edsa, Market!
Market!, Paragon by The Penthouse-MOA. Everytime Meraki expands their
branches they will open one Pop Culture Branch and one The Penthouse branch
one south and one north for the accessibility of their customers.
1st Ayala Malls the 30th (Pop 162 Aguirre, BF Parañaque (The
Culture) Penthouse)
3rd SM North Edsa (The Penthouse) Circuit Mall, Makati City (Pop
Culture)
*For the 5th set of branches the brand should have a revenue of 45,000 pesos.
H. Shop Design
The stall will have the concept of a claw machine. Meraki will be decorated
with an arcade place feel, where a claw machine can be found. In a claw machine,
you’ll see the prices in the middle of the machine. It will also be the same with the
stall, there will be a table in the middle where the products will be displayed and
there’ll be a claw above the displays to really represent a claw machine. The stall will
also have a display of a joystick and a button that can be found in a claw machine,
but the joystick and the button will be placed in the side of the stall or the “claw
machine”, it will be the cashier of the stall.
IV. Operations
B. Responsibilities
The company has four members and there are 6 areas of business management,
therefore, there will be two people with two departments.
Human Resources
● Managing job recruitment (for employees of
their physical stores)
● In charge of maintaining the work ethic of
everyone in the company
The structure that the company will be using is the mechanistic organizational
structure using a democratic team structure.
B. Personnel Plan
VI. Financials
A. First-Year Assumptions
1. Gross Sales
The company Meraki assumes that all the products will be sold in the
first year with its gross sale P 2,498,000.00
3. Transportation Expense
Meraki’s transportation expense will be consisting of the shipping of the
products that were purchased from the supplier. The company
assumes that the shipping will cost P 975.00 per month.
4. Packaging
The company assumes that the expense of their packaging will vary
from P 537.50 - 775.00 for the whole year, because of the different
units each month.
5. Marketing
The company predicts that its marketing budget will range from P
36,000.00 - 46,000.00 depending on their strategic method each month
and how much it will cost for that marketing strategy.
6. Miscellaneous Expense
Meraki has predicted that they will be spending this expense for the
need of their stall/store and their budgeted cost will be P 31,500.00 for
every 6 months.
B. Start-Up Cost Analysis
Below are the table of Meraki’s Income Statement and Sales Budget for the month of
January to December 2020.
Figure 1 shows Meraki’s Income Statement for the month of January to June 2020
Figure 2 shows Meraki’s income Statement for the month of July to December 2020
Table 1 displays the Sales Budget of Meraki for the month of January to June 2020
Table 2 displays the Sales Budget of Meraki for the month of July to December 2020
Meraki’s Purchase Budget and Expense Budget are given below for the month of
January to December 2020.
Table 3 manifest Meraki’s Purchase Budget for the month of January to June 2020
Table 4 manifest Meraki’s Purchase Budget for the month of July to December 2020
Table 5 presents the Expense Budget of Meraki for the month of January to June
2020
Table 6 presents the Expense Budget of Meraki for the month of July to December
2020
C. Initial Investment— Investment/ Crowdfunding
Table 7 shows the Expense of Meraki for the month of January to December 2020
Table 8 shows the Source of Funds of Meraki
VII. Appendices
A. Appendix A
1. Brand Book
Logo
Coral
RGB 254, 134, 69
#fe8645
Brilliant Rose
RGB 239, 92, 177
#ef5cb1
Persian Green
RGB 0, 174, 163
#00aea3
Gold
248, 208, 0
#f8d000
Science Blue
0, 106, 218
#006ada
Fonts
Super Smash TV
Titles and headers
Glacial Indifference
Subtitles and descriptions
B. Appendix B
1. Sample Publicity Materials
https://www.youtube.com/watch?v=4
txHzB57N5I