BSBPMG515 Manage Project HR Assessment Week 5 - MoniqueBuge

BSB51415 Diploma of Project Management
BSBPMG515 Manage Project Human Resources Assessment 2
STUDENT NAME Monique Marcolin Buge
TRAINER NAME
DATE OF SUBMISSION
Submission details
This assessment task is to be submitted online by the due date specified by your
Trainer/Assessor and Assessment Plan for this unit of competency. Your assessor
must approve any variations to this arrangement in writing.
Submit a file with the required evidence attached as per
 Specifications below
 Acknowledgement of original work, free from plagiarism as per Assessment Plan
 Special needs (considerations if required see Access & Equity Policy)
 Naming document files when submitting assessments (check Assessment Plan)
 Identifying the Unit, Assessment Number, student name, student number, date
and page number (preferably) in the Footer
 Assessor’s additional and particular instruction/s.
Specifications
You must submit 1 electronic document and upload in Moodle. Please ensure that
you name your assessment file as:
BSBPMG515_A1_YourName
BSBPMG515 Manage Project Human Version:17.0 Page 1 of 8

Resources Assessment 2
Developed By : Nortwest Pty Ltd Issued: June 2017
Uncontrolled versions when printed Approved by: AM Review: June 2018
Consideration must be given to professional referencing to ensure that copyright,

trademark infringement and intellectual property right issues are addressed.
Plagiarismis not permitted under any circumstances and could result in disciplinary
action being undertaken against you by City Institute.

ASSESSMENT 2a
When deciding outputs to team development, discuss what should be considered
Performance improvements - Improvements in individual skills or team

capabilities may allow a specific person to
perform their assigned activities more
effectively;
- Improvements in team behavior may allow
project team members to devote a greater
percentage of their time to technical
activities;
- It may facilitate better ways of doing
project work.
Input to performance - Project staff should generally provide input

appraisals to the performance appraisals of any staff
members that they interact with a
significant way.

Training - Training includes all activities designed to

enhance the skills, knowledge and
capabilities of the project team
Assessment 2b
To influence individuals and - Sense of humility: if you want to influence
teams in a positive manner and someone successfully, as a leader, you
to lead successfully, a person must show your team that you have sense
must demonstrate in particular of humility, not being full of yourself. You
three active, essential, must know that a team has its leader as its
interrelated qualities: role model, and they want someone nice
and fair to be guiding them.
- Being positive: it is impossible to influence
someone or a team in a positive way, if you
are being negative;
- All your actions influence other to behave
and respond in ways that all the
organization considers valuable and
appropriate to the organizational
outcomes

Why is it important to monitor - To be aware of internal and external risks,

action with regard to internal being able to avoid them or control the
and external influences in a situation.
given project team?
Procedures to manage inter - Avoid conflict: with this method, you have
project and intra project the opportunity to come up with better
resource conflicts to minimize ideas to address the conflict. Temporarily
impact on project avoiding the conflict also means you can
think through the other person’s situation;
- Accommodate conflict: it basically
emphases areas of agreement rather than
areas of difference;
- Reconcile conflict: this technique
recognizes that some conflicts cannot be
fully solved. To successfully use this
method, the project manager needs to
understand the needs of the person or
stakeholder, and also be willing to make
changes to the project;
- Direct conflict: this method comes at a
cost. Specifically, the project manager is
likely to harm relationships with the
project team by using this method;
- Collaborate conflict: this is the most
productive technique due to two major
benefits; the conflict itself is solved and the

project team is strengthened as a by-
product of working to solve the problem.
What are the necessary - Active listening;

communication skills required
- Non-verbal communication (voice-tone,
by a Project Manager volume, speed, posture, movements, facial
expressions,)
- Friendliness, trust and respect;
- Open-Mindedness
- Feedback and collaboration (support and
encourage all the team members, share
information and ideas, and always allow
the team to have a feedback, even positive
or negative.
Explain how counseling can be

used to resolve conflicts
amongst project team
members?

What are the various methods - Overview: choose a method of conflict

to resolve conflict? resolution that best suits the nature of the
argument and the mood of both involved
parties;
- Talk face to face: avoid misunderstandings
by discussing the situation in person;
- Seek privacy: hash the differences out in
private, to avoid comments or opinions
from people who are not involved in the
disagreement;
- Express emotion: give both sides time to
express feelings calmly;
- Find a common goal: get to both sides
something in common, and give them
something to work for the same end result;
- Agree to disagree: when neither side will
budge, negotiate a solution that allows you
to agree that neither side “won” and then
put the issue aside;
Assessment 2c

What is the general process for - Hold project conclusion meeting;

disbanding the project team? - Declare success or failure;
- Transition the solution to operation (if
applicable);
- Tur over project files (if applicable);
- Conduct performance reviews;
- Reassign the remaining project team.
How will you document human - Documentation should be written during

resources issues and meetings with the employee or
recommend improvements? immediately following the conversation.
Do never miss writing down the
conversations on the day it occurred,
because if you wait until later you can
miss some detail, affecting the quality of
the documentation.


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BSB51415 Diploma of Project Management

BSBPMG515 Manage Project Human Resources Assessment 2

STUDENT NAME Monique Marcolin Buge

BSBPMG515 Manage Project Human Version:17.0 Page 1 of 8

Consideration must be given to professional referencing to ensure that copyright,

BSBPMG515 Manage Project Human Version:17.0 Page 2 of 8

When deciding outputs to team development, discuss what should be considered

Performance improvements - Improvements in individual skills or team

Input to performance - Project staff should generally provide input

BSBPMG515 Manage Project Human Version:17.0 Page 3 of 8

Training - Training includes all activities designed to

BSBPMG515 Manage Project Human Version:17.0 Page 4 of 8

Why is it important to monitor - To be aware of internal and external risks,

benefits; the conflict itself is solved and the

What are the necessary - Active listening;

Explain how counseling can be

BSBPMG515 Manage Project Human Version:17.0 Page 6 of 8

What are the various methods - Overview: choose a method of conflict

BSBPMG515 Manage Project Human Version:17.0 Page 7 of 8

What is the general process for - Hold project conclusion meeting;

How will you document human - Documentation should be written during

BSBPMG515 Manage Project Human Version:17.0 Page 8 of 8

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