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Introduction
The Citizens Charter is a National Priority Program (NPP) of the National Unity Government (NUG) that was officially
launched on September 25, 2016.
The Citizens Charter is an inter-ministerial, multi-sectorial NPP, where Ministries have collaborated to provide basic services
to rural communities. The key service delivery ministries involved are: Ministry of Rural Rehabilitation and Development
(MRRD), Ministry of Education (MoE), Ministry of Public Health (MoPH) and Ministry of Agriculture, Irrigation and Livestock
(MAIL), with oversight by Ministry of Finance (MoF). MRRD has a key role and will be responsible for infrastructural
development and strengthening CDCs and Cluster CDCs. The Community Development Councils (CDCs) will be linked to sub-
national government to improve communication and coordination from the community to the district, provincial and
national levels - increasing Government visibility and accountability. The Citizens’ Charter is an important foundation for the
Government’s reform agenda, contributing to a number of priority areas including: Ensuring Citizens’ Development Rights;
Building Better Governance; Reforming Development Planning & Management and Developing Partnerships.
The Citizens Charter intends to improve service delivery by ensuring minimum service standards, provide greater
responsiveness by the Government to the people and increase the level of public satisfaction with services. The Charter
commits to deliver the following core services across the country over a 10 year period:
Basic health services
Basic education access
Safe drinking water and sanitation
Improved farming technologies and the delivery of extension services
Rural connectivity with tertiary roads
Rural renewable energy
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Experiences in the supervision of infrastructure engineering projects and contracts are essential.
Be proficient in IT systems and the MS Office, as well engineering programs/software including AutoCAD, Civil 3D,
Primavera, , and be able to grasp a good working knowledge of bespoke internal IT systems within a short period.
Background on engineering training, monitoring & evaluation methodology and techniques to capacity building
development would be an advantage.
Background of proved management knowledge in large humanitarian aid programmers and /or senior international
private companies
Be a good mentor, capable of working with others in a participatory team work and capacity building manner.
Committed to succeed and be responsible and accountable.
Component in mastering technical testing equipment and supply feedback in detailed report format.
Good working knowledge of English, both verbal and written, fluent in Dari and Pashto.
Excellent writing skills. Able to develop and writing various types of reports, proposals, technical recommendations and
memoranda.
Able to work in stressful situations and in multicultural environments
Able to travel to the provinces including unsecure provinces and be able to stay fulltime at the project sites.
Islamic Republic of Afghanistan
Ministry of Rural Rehabilitation and Development
Citizen Charter Program of Afghanistan
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Good team player and able to negotiate and influence individuals and groups.
Committed to succeed and struggle with honesty and punctuality.
Job Requirements:
Bachelor Degree in Civil Engineering is required.
Master Degree in an engineering discipline will be given an advantage.
Minimum 5 years of related experience in rural infrastructure construction, especially in the position of QC engineers.
5 years of relevant experience with governmental organizations, Ministries, Independent Directorates, UN Offices or
International NGOs