Welcome to Swan

Lodge!!

Some stuff to know!

A guide for new Residents, created by

Resident Reps.
People to know…
Management

Christine Ritchie - Centre

Manager

Craig Hilton - Management

and Programme Coordinator

Ian Armstrong - Finance and Management

Resident Reps
Joe Wilson - Room 26
Gillian Wilson - Room 35
Devan Jayde - Room 49
Tony Smith

What
 happens here…
 Staff will go above and beyond for anything you
need - just ask at reception!
 Swan Lodge is a “home” if you want it to be - not
just a place to stay - it is a safe space for you!
 Prayers 3 times a week in foyer, with our Chaplain,
Julie, (if you want!)
 Lots of activities - football, days out, bowling etc.
 Help with Finance, Appointments, Telephone calls
etc.

Ask at Reception for information

about anything!!

What you need to

know…
Canteen Times
 Breakfast - 8.30am - 9.30am
 Lunch - 1pm - 1.45pm (Sometimes there is something to eat, but
always at least a cuppa or juice)
 Tea - 4pm - 5pm (Menu available on board, but always a jacket
potato if you don’t like what’s on offer that day)
Smoking
 Out the back, through the games room, into the garden is a smoking shelter,
or in your room. There is NO smoking on the main ramp or out of the
front of the centre.
Laundry
 Laundry is available on Floor 2, after 2pm on a weekday and all day on
weekends. You just need to book a time slot with staff at reception, and
washing powder can be provided.
Alcohol/Drugs
 There is strictly NO alcohol or drugs to be brought into the centre or
into your room. There will be serious consequences if you are found in
possession of these.

Things to
do…
There are lots of things to get involved in, to socialise and keep busy -

 Bingo
 Karaoke
  Football

 Pool/Table Tennis
 Film Nights
 Days out, bowling etc
 Board Games
 Arts and Crafts

Don’t just take our

word for it -

“Swan Lodge was my saving grace! The right place at the right
time.”
(Lyndsey - Resident)
“Swan Lodge has been a God send at my time of need.”
(Stuart - Resident)

“Swan Lodge is a good place to live and staff are very helpful.”
(Roger - Resident)

“Swan Lodge is very good with friendly people)

(Claire - Resident)

Useful
Phone
Numbers
Universal Credit - 0843 5040 498
Crisis Team - 0191 5205552

Samaritans - 0191 5677177

MIND - 0191 5657218

AA - 0191 5214400

Wear Recovery - 0800 234 6798

Riverside Dr’s Surgery - 0191 567 3393

Women’s Refuge - 0191 567 7495