Hnin Pwint Phyu

Microfinance & Sales

Address : No.312 Yankin Street, LayDaungKan Quarter,

Thingankyun, Yangon, 11091.

Phone : 09-447 48 4020

Email : phwaephwae7@gmail.com

Objective

To be part of a healthy organization that I can be productive daily and grow up in long
term. Also hope to work at place where my skills, work experiences and knowledge can be
effectively utilized and contribute to the overall success of the organization.

Summary

I believe that to do things effectively and motivating team is key to achieve

objectives. I am able to work independently and also a good team player. My areas of
experience are;

• Interpersonal & Business communication

• Sales and Customer Service

• Microfinance and Loan services

• Negotiations & dealing with difficult clients
• Administration & Documentation
• Team Leading
• Basic computer & IT skills
EMPLOYMENT HISTORY

Branch Manager at BRAC Myanmar (Microfinance, Bago)

June 2019 – October 2019

o Part of the management team to oversee overall branch operations and administrations.
Daily staff briefing, leading sales team and assign tasks.

o In charge of finance operations such as daily expenses, balance sheet, weekly budget
planning and generate reports.

o Responsible to meet daily and monthly sales targets. Handle difficult clients and visit client
houses for overdue loans and find ways to receive timely payment.

o In charge of loan, verification and approval process.

Branch Manager at BRAC Myanmar (Microfinance, Bago)

December 2013 – October 2014

As a branch manager, I was a part of management team. I had to make sure the smooth
operation of the branch, responsible to meet monthly sales target and all office administrations
works. Occasionally handle difficult clients to meet their needs and solve the complaints creatively.

Responsibilities

- Supervise overall daily branch operation and monitor sales target

- Motivate and lead the team
- Briefing, setting routes and assigning duties
- Drawing daily and weekly sales plan to meet monthly target
- Handling difficult clients, complaints and special requests
- Visit client houses and businesses as required
- Acquire new customers, loan offers and discuss repayment plans
- Acquiring documents and assets to check if they are eligible for loan
- Documentations and all necessary administrations of the office
- Drawing balance sheet and prepare all the reports such as daily, weekly and monthly sales
- Troubleshooting and solving the problems creatively is also a part of my daily operations
Assistant Manager at Vision-Comp Enterprise SDN BHD (Malaysia)
June 2015 – March 2019

Vision-Comp Enterprise is a successful electronic products sales & service provider in

Kuala Lumpur, Malaysia.
I was in charge of overall retail operations of the business. As an assistant manager, I was
responsible for sales and administration of service items such as repairs and warranty matters,
service parts sale and order.

Responsibilities

- Maintain proper display of products

- Provide customer service, handle complaints and special requests
- Planning daily and weekly work shifts
- Maintain and replenish stocks
- Liaising with suppliers and issue purchasing orders
- Makes sales through all channels (face to face, phone and email)
- Handle promotion events during festive seasons
- Daily sales reports and cash register
Education & Skills

Degree of Bachelor in Science (Zoology)

Bago University (Distance)
October 2012

Basic Education High School

No.1, Basic Education High School, Bago
March 2008

Certificates
Conversational English Course (December 2013)
Computer Technical Skill Course (February 2019)

Skills
Computer Skills – Familiar with all general computer usage
(MS-Word, Excel, Facebook, Web-browsing)

Soft Skills - Interpersonal communication, Negotiation, Problem Solving,

team leading

Organizational Skill - Administration, Campaign organising, Coordination and reporting

Language Skill - Burmese (Native)

- Malay (Conversational)
- English (Conversational)

Personal Details

Name : Hnin Pwint Phyu

Date of Birth : 7 December 1991
Gender : Female
Nationality : Myanmar
Language : Burmese, English
Notice period : none

*Reference is available upon request.