PUBLIC

OJUKOKAIYE ABOSEDE BLESSING

Address:. 3 ewenla street pab.ikotun lagos state
Tel: 08135353137
Email: tolanibaby4real@yahoo.com

PERSONAL DETAILS

Date of birth: Nov 26, 1989

State Of Origin: Kogi State
Local Government: Mopa-muro Local government
Marital Status: Married
Nationality: Nigerian
Religion: Christianity

SUMMARY OF PROFESSIONAL PROFILE

Abosede is a business development and customer service professional focused on developing innovative concepts
that aid overall business growth and development. He is highly skilled in building relationships with business
leaders to solve critical problems and deliver laudable solutions.

CORE COMPETENCIES
Strategic planning ▪Customer Success Experience ▪Strategic Business Partnerships & Management
SELECTED ACHIEVEMENTS & CAREER HIGHLIGHTS
 Implemented aggressive market research that provided major data for customer segmentation and
improved Business growth while at First City Monument Bank.
 Recognized for developing a sound marketing strategy that increased the company’s sales performance
thereby driving a 50% growth in revenue
 Awarded Most Outstanding Employee two consecutive times- First City Monument Bank.

PROFESSIONAL EXPERIENCE
FIRST CITY MONUMENT BANK
(Service Officer) 2013 – till date
Financial and banking services organization and Fintech Solution Company.
Duties and Responsibilities:
 Handling all cash transactions of an organization.
 Receive payment by cash, cheques, credit cards and post customers transaction
 Checking daily cash accounts and ATM resolution
 Maintaining monthly, weekly, and daily report of transactions

GLOBALCOM COMMUNICATION LIMITED

(Sales Representative) 2009 - 2010
Duties and Responsibilities:
 Resolving customers complains, queries, and making recommendations
 Always keep customer data base.
 Developing relationship with all customers
 Developing simple and workable customer feedback.
 Develop and maintain customer’s reward system and plan.
 Develop and maintain Customer” Know Your Customer” policy
 Maintain a bulk SMS system for easy client communication
 Maintain relationship with vendors on customer relations and other issues as may be assigned
 Client visitation

Key Achievements include:

 Developed a client relationship database that made it easy to reach out to customers and saved the
company time and resources
 Increased business with new clients by creating customized marketing plans based on market data
 Recognized as No 1 Business Development Officer in a team of 4
PUBLIC
INTEREST/HOBBIES:
Meeting people and Reading, watching movies and listening to music

SKILLS AND ABILITIES

 An appreciable communication skill
 Proficiency in computer applications
 Very hardworking and innovative
 Ability to work independently with minimum supervision
 Excellent organizing skills
 Timeliness and punctuality
 A decent driving skill

EDUCATION & CREDENTIALS

WASSCE
Jemsol comprehensive college,ijaye ojokoro-2007

OND IN BANKING AND FINANCE

Lagos State Polytechnic, Lagos – 2012

HND IN ACCOUNTANCY
Lagos City Polytechnic, Ikeja, Lagos. – 2015

CERTIFICATIONS:
Customer Service Excellence – June 2014
Winning With Service- June 2015
Customer Service Excellence 2 – June 2018
Customer Obsession May 2019

REFEREES
Micheal adisa
Manager adis ceramic trading,
5babalola telli street akinogun ipaja lagos
A4garantor@yahoo.com
Tel: 09154108024

Eric Esele
Manager Of Globalcom Communication Ltd
3 Unity street abule Egbe lagos.
Tel: 09038439001

More Available on request