A detail-oriented administrative professional with over 19 years of outstanding organizational skills and

the ability to design and implement learning and development programs for leading companies in the IT
Varsha P. sector, including Accenture, Cognizant, Infosys, Vodafone and CISCO, to name a few. Adept at
coordinating meetings, conference calls, planning itineraries, and compiling detailed spreadsheets.
Skilled in ensuring smooth office operations through innovative and effective management methods.
Client Relationship |
Capable of utilizing advanced chat systems to resolve client queries and complaints. Expertise in handling
Program | Human and resolving IT and software related issues and coordinating HR processes, payroll, staff procedures,
Resource – Management & office accounts, project meetings, and facilities. Showcased excellent ability to liaise with multinational
clients and understand their requirements to design and implement suitable training delivery programs.
General Administration Presently, seeking a suitable position in an esteemed and reputable organization to utilize vast
experience and skills to boost profits.
Personal Info
Phone Functional Expertise
+91 8553021180
Email COMMUNICATION
palliyath@gmail.com • Proficiently provided timely responses to questions and requests through efficient chatbots.
• Professionally coordinated with employers, staff, and clients both in person and on the phone.
LinkedIn
• Competently drafted a variety of documents, including memos for the employees, advertising
https://www.linkedin.com/in/varsha-
copy for the company website and email messages for clients and employees.
palliyath-6b161420

Skills GENERAL ADMINISTRATION

Communication • Ensured seamless operations by efficiently supervising office administration, reporting and tax
filing processes and coordinating with different branches.
Office Operations • Provided excellent guest service by handling travel and accommodation for VIP guests.
• Acquired sanctions and approvals for projects by coordinating with government officials.
Leadership Training • Skillfully signed contracts with security agencies to deploy appropriate security personnel for
the organization.
Logistics & Faculty Management
HUMAN RESOURCE MANAGEMENT
Client Relationship Management • Skillfully enhanced employee relations by planning and organizing team building activities,
rewards and recognition programs and floor activities.
Program Management • Efficiently completed human resource operational requirements by scheduling and allocating
work according to the skill sets of employees.
Professional Approach • Played a key role in hiring and onboarding employees by completing joining formalities and
maintaining leave calendars of employees.
Personnel Management
OFFICE MANAGEMENT
Online Chat Systems
• Diligently completed administrative tasks in a quality and time-effective manner by organizing
Office Management workplace and planning meetings on a regular basis.
• Liaising with the Labor Department to register and renew the company’s contract under the
Shops and Estalishment Act.
Languages • Efficiently fulfilled organizational goals by preparing presentations, preparing daily reports and
taking corrective action in case of property damage or theft.

o ENGLISH FACILITIES MANAGEMENT

Advanced • Effectively handled overall administration of various facilities, including office infrastructure,
o KANNADA cafeteria and company-owned accommodation.
Advanced • Effectively evaluated vendors to procure high-quality products at competitive prices.
• Carefully stored and maintained accounts for housekeeping items, fixed assets and equipment.
o HINDI
Advanced
TRAINING AND DEVELOPMENT
o TAMIL • Regularly performed training needs assessments to design and implement training programs in
Advanced line with the client’s requirements.
o MALAYALAM • Handled logistics and faculty management to effectively implement programs, analyze data
Native and provide post-program feedback to senior management.
• Competently delivered and oversaw the training of groups of employees.
• Continuously supervised and monitored the effectiveness of training programs.
IT Skills Experience
Jul 2010 – Client Relationship and Program Manager
Present Linkage India Training and Consulting Services Private Limited
• Skillfully identified potential clients to advertise and sell Linkage services.
• Effectively maintaining financials for each training program, including
MS Office Windows budgeting, accounting and invoicing clients.
• Accurately created and updated records and databases of clients, vendors
and trainees.
• Efficiently submitted timely reports and prepared digital presentations for
Internet various clients
applications • Played a key role in conceptualizing and launching the CFO’s and CXO’s
forum in India for Linkage India.
• Diligently reviewed clients’ complaints and initiated solutions in an effective
and timely manner.
Training and Courses • Competently established and maintained a client pipeline by providing
unparalleled customer service.
o MS Office • Expanded relationships by promoting additional services through
o HRM consultative selling and negotiations.
o Office Management • Systematically designed client presentations to communicate customized
analyses and responses to ad hoc client and prospect inquiries.

Core Attributes May 2008 – Executive Assistant

Jul 2010 Nadathur Holdings and Investments Private Limited
• Skillfully planned organized company conferences, board meetings, annual
Intellectual Decision general body meetings and promotional events.
Creativity Making • Safeguarded company assets, including machinery, equipment and
infrastructure by outsourcing AMC contracts to third-party vendors.
• Efficiently managed inventory by sourcing multiple stores and stationery
items and devising innovative techniques to control costs.
• Competently conceptualized and implemented new projects.
Time Interpersonal • Meticulously performed accounting functions, including maintaining and
Management Skills accounting fixed assets, managing bill renewals and employee salary.

Apr 2006 – Senior Administration Specialist

Apr 2008 DELL International Private Limited
• Provided conveyance facilities for employees and associated by liaising with
Adaptability Verbal & Written the transport department.
& Flexibility Communication • Periodically performed HR functions such as hiring and onboarding and
training while providing monthly reports to the senior management.
• Diligently provided executives with the appropriate internal or external
contact or process as per the requirements.
• Systematically established maintained and reviewed and reviewed
electronic filing systems for personnel records. .
• Developed, implemented and guided staff on internal administrative
Interests
policies and procedures.

Reading Books Previous Employment

eading Books Executive Assistant (CEO), Flowserve India Nov 2005 – Aug 2006
Researching Innovative Ideas Executive Assistant (MD) & Project Coordinator, Kyocera Wireless India Pvt. Ltd. Feb 2002 – Nov 2005
Admin Assistant, DSL Software May 200 – Feb 2002

Personal Dossier
Education
st
Dateof
Date ofBirth
Birth– –11th
31 March
May 1976
1980 1997 –2000 Bachelor of Science
Marital Status – Married
Marital Status – Married
Location – Bengaluru
References available on request
Location – Bangalore