Professional Documents
Culture Documents
Finale of Imrad
Finale of Imrad
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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in one another. According to (Boyd et. al, browse for new items to buy. It shows in the
2008) social media is a websites which statistics by ION published on Forbes that
allow profile creation and visibility of around 71% of consumers are more likely to
relationship between users. Due to this, make a purchase based on a social media
relationship they develop an interaction that reference. As stated by (Audrezet et. al,
resulting in influencing one another that 2011) one of the primary reasons why does
leads into the rise of what we called social they trust influencers and change their
media influencers. Social media influencers perspective it is because they tend to
(SMIs) as stated by Burke (2017) is develop an impression of friendships also
independent third party endorsers who use referred as “parasocial interaction”.
social media networks to shape and According to Houser (2016) one of
influences his or her audiences. the reason why does people rely their
According to the statistic conducted decision in their favorite social media
by MuseFind (2016) it shows that 92% of influencers in their daily lives, it is because
consumers trust an influencer more than an he or she is in the reflective stage of
advertisement or traditional celebrity consumer socialization which means that his
endorsement. Furthermore, it also affirms knowledge of brands, pricing, and
Forbes statistic that shown that 78% of advertising are becoming more complex
consumers’ purchases are impacted by along with his desire to fit in and to fill his
companies social media posts. And it was identity with meaning. Aside from this,
supported in the statistics conducted by Gashi (2017) stated that electronic words of
Twitter last 2016, that shows that 40% of mouth (E-WOM) are proven a reason why
respondents have made a purchase after people especially the followers suddenly
seeing it used by an influencer, because of purchasing and making their own decisions.
their fame and popularity. According to the In addition, (E-WOM) of SMIs are
report from Aimia, it shows that 31% of considered more reliable in comparison to
consumers say they’re using social media to the information generated by companies
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COLUMBAN COLLEGE, INC.
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increasing connection, information and In addition, this can result into developing
positively influencing relationships anxieties about the solitary nature of media
according to Houser (2016). It also stated in that creates and affects the loss of
the research of Fadhila (2018) that SMIs community’s traditions and values. This
helps followers to make them informed and affirms in the study of (Booth and Matic
deliberates purchasing decisions. This was 2011) that social media influencers are now
supported by Lucy Hart, head of influence an influential powerhouse of “somebodies”
and advocacy at Mischief PR, she explains who hold “immense growth and increasing
the reason consumers are drawn to SMIs, power in manipulating once decisions”
because consumers or followers feel as According to Vero (2017) 74% are
though they are friends who gives more likely to trust a specific brand if social
inspiration and motivation from these media influencers are talking about it on
influencers. It is affirmed by (Boateng and their social media platforms or channels.
Okoe, 2015) that SMIs have been proven to According to the conducted statistic, 94 %
have a great impact on purchase decisions of of Millennial and 96 % of Generation Z
consumers as they, due to curiosity, easily consumed contents from influencers at least
embrace information other content that once per week. In addition, Thai Millennial
come from reliable sources. Besides of its and Generation Z place a lot of trust in
positive consequences, some of the negative social media influencers, nearly as much as
consequences of social media influencers as their family and friends. According to
stated by Njoroge (2013) are that influencers Hubspot data, 71% of people are more likely
can be the authorities of the internet because to make a purchase online if the product or
they can control, influence and manipulate service comes recommended by others. Hall
its follower and audiences decisions. (2017) clearly stated that the advancement
According to (Livingstone et. al, 2005) of the internet helped social media
influencers can be seen as a reason of influencers intensify the connectivity
diverse influences and impact to individual. between consumers and empower them to
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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make informed, deliberate and influence that E-WOM has a greater instrument to
their purchasing decisions. persuade the youth decisions. Furthermore,
In the Philippines, Serrano (2019) the over use of social media has a great
said that the more followers you have the mechanism to dictate ones person decision.
more you become influential in terms of While in Asian Situational Analysis, it is
perceiving and convincing your followers in clearly showed that SMIs has great impact
their decision-making. He added that as a between Generation Z and Millennial
social media influencer you must credible nowadays. In addition, it also discuss that
not just because you know what you are SMIs empowered the youth to informed.
talking about, but also you need to walk Lastly, in Local Situational Analysis, it
with your talk. Gosingtian (2016) states that discuss the aesthetics of being social media
being influencers needs a sense of aesthetics influencers and it also discuss that SMIs
so that you can persuade and interconnect need to learn to persuade the decisions of
with your followers and being a social their followers. Besides, it can be observe
media influencer you must listen and learn that it is very relevant issue and common
to deceive your followers purchasing problems in different analysis in Global,
decision. Asian and Local.
The researches in all areas reflect a Based on overall different
certain ideas about the influence of social researches, the researchers showed some of
media influencers (SMIs) in terms of studies don’t elaborate and clearly states
decision-making of youth nowadays. Based what are social media influencers (SMIs)
on the following researches it can observe are, and how it influence the youth in
the different and diverse impacts of SMIs in purchasing and making decisions. This
the youth decision making. In Global research, will address the gaps in knowledge
Situational Analysis, it’s elaborated the by searching the impacts of social media
positive and negative consequences and influencers in the decision making of the
impacts of SMIs to the youth. It also stated youth using qualitative approach.
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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The main purpose of this research is significant impact on the behavior and the
to analyze and to discuss what are the purchase decisions of consumers. However,
consequences or impact of social media according to (Kembau et. al, 2014) within
influencers in the life of youth and how they the social media platforms some groups of
influence the decision making of them. people have been deemed to be more
This research, aims to find an answer influential than others, now pertaining as the
the following questions on (1) why most of social media influencers.
the people rely their decisions to their According to (Uzunoǧlu et. al,
favorite social media influencers SMIs?, (2) 2014), social media influencers (SIMs) are
What are the reasons why SMIs influence referred as a third-party individual with high
people in their decision- making?, (3) What social status and strong social influence.
are the positive and negative consequences Forbes (2016) claims that a social media
of social media influencers SMIs in our influencer (SMI) can shape the attitudes,
daily life? (4) How do social media opinions, actions as well as purchase
influencers SMIs influences the perspective decisions of its followers.
of the people? and (5) How does social The author also explains that this is
media influencers SMIs affects the decisions due to their influential power and their
made by people in daily life? ability to participate in conversations and
Framework of the Study interactions with their followers. Social
media influencers are also known to have
Social media is consists of several the ability to master the E-WoM, which has
online-based platforms that allow consumers been found to have a great impact on the
to search for, interact with and share purchase decisions of consumers (Freberg et
information about anything and everything al, 2010).
as stated by (Alves, et. al, 2016). Based on There are four supporting and
the research, the large amounts of content existing theories that can help in defining
that is shared on social media have had a the influence of social media and influencers
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#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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ELECTRONIC
WORDS OF
MOUTH (E-WOM)
COMPLIANCE
IDENTIFICATION
SOCIAL INFLUENCE
INTERNALIZATION
MEDIA
THEORIES
SOCIAL
MEDIA SOCIAL
FRAMING
INFLUENCERS INFLUENCE
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(SMIS) THEORY
THEORY
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Herbert C.
Bateson
Kelman
(1972)
COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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In addition, the participants were asked help but mostly there are not”. “Besides,
on their views regarding their experience as they are not a good role model to me”. “In
neither a follower nor viewers of social their contents, yes, we can get both positive
media influencers. The said, interview was and negative impacts”.
successfully conducted accordingly to the
researcher’s expectations and knowledge. Participant D said that, “life
experiences and their lessons we got from
our favorite influencers are the reasons
RESULTS AND DISCUSSION why do they always rely their decision
RESULTS
making to them”. “Yes, because we always
On the said interview, the participants
makes happy of our favorite influencers”.
were asked the exact same specific and follow
up questions, on which 2 out 5 participants “Some of their videos involved organizers,
were answered same thought and house renovation, make-up routine,
perspectives regarding the relying of people’s dancing, cooking and mukbang”. “One of
decisions to their favorite SMIs. my favorite SMI is Michelle Fox, because I
Relying people’s decisions to favorite always see on her daily vlogs that she
SMIs seems suffered from different problems,
but she can handle and cope with it”.” As
Participant A said that, “most of the of now, I currently busy in my studies,
people rely their decisions to their favorite that why I don’t have enough time to
influencers, it is because, it motivates the watch their vlogs and videos but yes I
person’s mind to be optimistic, besides followed them to their other social media
idolizing is also considered”. “To be honest, accounts”. “Also for me, because of SMIs
I’m not a fan of SMIs, but for me the can they can directly straight forward the bad
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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and good effects of decision making in our The participants B and C states that,
lives”. “inspirations” serve us reasons why do
Participant E said that, “SMIs are people rely their decisions to their
trusted and trustworthy, but always favorite social media influencers.
background checks it before you spread
and because of that of that people tend to Participants B said that,
rely their decisions to them”. “They can be “inspirations are the causes of relying of
a role model as long as their topics are full the people in the SMIs, because they are
of knowledge and sense and not just a inspired they do what their idols do”.
piece of trash”. “For me, they see “Yes, I’m a fan because I can see my vibes
something similar to them that are why and wants from them”. “Yes, of course
they tend to develop and stick towards there are both positive and negative
each other”. “My one favorite influencer is impacts”. “But SMIs content I watched has
NAS Daily, because besides he is a good a good content and videos”. “Besides, for
influencer and has a good content, he’s me not all SMIs have the power or tool to
videos also relates and connected to my influence others, but we should be aware
subject Empowerment Technologies”. that their influence both good and bad
“Also Alex Gonzaga, I also love her videos should not always apply or adapt into our
content, and of course I followed them to lives”.
their different social media accounts, but Participant C said that, “we rely on
I’m not totally engaged in their life, since I them because we see them as our role model
have my own priorities”. and inspirations”. “I’m a fan and subscriber
of PewDiePie, which I love his things,
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#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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Participant E elaborated that, “SMIs that makes us all inspired to strive and work
are credible and trusted sources that the hard in life”.
reasons why SMIs influence their decision
making”. “For me, yes they are trusted and Participant C said that, “because
credible sources, but always have a they are famous, rich and they have
background check first before you share and everything what their viewers want”. “They
spread it to others”. “Yes, they inspired me also got charisma and appeals that could
and give me a lots of life lessons”. “Yes, I attract a lot of audiences. Like I said before,
watched their vlogs and videos and I only because of this it is easy for the SMIs to
consume an hour in watching those and I influence their followers and audiences”.
choose videos that are related and concern to “But for me, some of them can influence
the people I’m teaching”. “Yes of course, and some of them are not”. “For me, it take
there is a perfect timing for them to gain a time to gain attentions, there are a lot of
attentions and make huge followers, because period of time to gain that if power is they
every person’s start in a single step primary concern and they fans as well”.
forward”. SMIs positive and negative consequences
Participants B and C said that, the main or impacts in daily lives
reasons are because they are rich and due
to their famous or popularity. Based on the answers of the
participants, some of the answers were
Participant B said that, “the reasons similar and some of them are different in
are because of their popularity and fame that either positive and negative consequences or
makes us feels to choosing their decisions”. impacts of SMIs in our daily lives.
“Yes they influence, because we saw them
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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NEGATIVE IMPACTS of SMIs in our your idol because they are your idols. are the
daily lives. negative impacts of SMIs in our daily lives”.
Participant A states that, the negative Participant D said that, “the negative
impacts of SMIs are “posting something impacts of SMIs to our lives are we cannot
sensitive and manipulating our own live without watching their daily uploads
decisions that his viewer might be adapt or and losing our keeps and bonds from our
influence his audiences in terms of the way family”.
they think, and more on emotions that are
contagious especially when someone spread Participant E states that, SMIs
it on social media”. negative impacts in our daily lives are
“posting something that was not undergo in
Participant B said that, “easy to proper way of looking and thinking on its
believe those without further looking in their negative impacts”.
backgrounds are the negative impacts of
SMIs”.
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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participant were answered that capacity to Participant C said that, “SMIs and
speak is the main influencing one. over use of social media are the one who
influence the perspective of the peole
Participants A, B, C, and E stated nowadays”. “Because I saw many people
that, overuse of social media and its power and youth nowadays both GEN Z and
to deceive people is the primary tool in millenials adopting the influence they’ve
influencing the perspective of the people. gathered from their favorite influencers”.
Participant A said that, “because Participant E said that, “SOCIAL
most of the SMIs are persuading the MEDIA is deceiving”; “it can manipulate
netizens in their own perspective through everyone's mind”. “Once you research on
posting something influencing in their social that particular topic, you have the guts to tell
media platforms and applications”. them that this topic is legit or not legit”. “I
Participant B said that, “maybe, embrace the lessons I gathered from the
because by the use of technology and social SMIs, but I said that it will be credible if it is
media, people are more often think it is all undergo in background checking of
right and fine because it is trending resulting information’s”.
into the rise of social media influencers”. “If Participant D said that, SMIs are
I were to be asked if you encourage yourself “good speakers that one of the influencing
to watch their vlogs and you see that they factors to influence the perspective of the
buy something trending and you wants you people”. “For me, they used inspiring words
may encourage to buy that also because or quotes that we adopt from them”.
aside from being a follow or fan you also “Because of those, we influence by them as
wants that one specific things”. a follower and as a student”. “For me, they
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are credible because they are tested and for Participant B said that, it is because
me, they used inspiring words or quotes that of the “words of wisdom which is the
we adopt from them”. “Because of those, we primary causes that make them easily to
influence by them as a follower and as a believe and making them to influence their
student”. “For me, they are credible because decision making”. “We all based on their
they are tested and proven”. influence even though some of their
decisions are not we really like we always
do because of their influence and deceiving
SMIs affect decision of people in daily life power, because for us their influence is
powerful”.
On the other hand, 2 out 5
Participant D said that, “we always
participants were answered the same thought
apply their wordy or flowery words they are
regarding the SMIs affecting decision
using in our decisions”. “And due to this we
making. While the 3 of them, answered
always apply that in our daily lives most
different interpretation and perspective on
especially in terms of decision making”.
how does SMIs affects the decision making
“Yes for me, SMIs are trusted sources
of the people.
because of my experiences also as a viewer,
Participants B and D stated that, follower and subscriber of them”.
SMIs affects the decision making of people
Participant A said that, “social
because of their own word of wisdom or
media and SMIs are the reasons why they
flowery words.
affect the decision making of people”.
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COLUMBAN COLLEGE, INC.
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Participant C answered that, one of gathered in the social media influencers and
the causes of affecting decision making of teach that lessons to his currently students”.
people in life, “it is because of continues
growth of SMIs in our generation today with DISCUSSION
just a phone and a youtube account can
basically become a SMIs”. “Seeing more The researchers, gather their results
and more SMI and knowing they get money from the answers of their participants, were
and fame from their views affects people it is the basis of their discussion. The
that they want to be just a SMI too”. “For discussion, will gives focus on the research
me, my advice is don’t just rely their questions of the study which all referring in
decisions basically on what we are hearing the impacts of social media influencers in
and seeing, we also explore ourselves in the decision making of the youth nowadays.
different fields and areas of our decision
In previous interview, the
making in life”. “Because, not all SMIs are
researchers found that some of reasons why
having the right control of our decisions in
people rely their decisions to their favorite
our lives”.
SMIs it is because of they can motivates
Participant E said that, “he cannot persons mind to be optimistic, they serves as
answer the question it is because he is a inspirations, they can give life lessons and
dealing with his decision and not based on experiences and they are trusted and
the decisions of the said famous trustworthy people and influencers. It
influencers”. In addition, he also stated that affirms the study of Houser (2016) that
“he embraces the life lessons that he aside, from being trustworthy of social
media influencers, they also help to
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COLUMBAN COLLEGE, INC.
#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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increasing connection, information and SMIs are the proven reason why most of the
positively influencing relationships. It also people especially the followers suddenly
affirms the study of (Khalid et. al, 2018) that purchasing and making their own decisions.
SMIS help them to driven their personal However, it was negate the statistic
motivation to reach their self-fulfillment. conducted of MuseFind (2016) that around
92 % of people and consumers nowadays
Based on the interview conducted by trust an influencer more than advertisement
the researchers, some of the reasons why or traditional celebrity endorsement.
SMIs influence peoples decision making are
because they serves as a role model, they are In the recent interview, the
rich and popular, because of their words of researchers found out that some of the
wisdom and because they are credible and POSITIVE IMPACTS OR CONSEQUENCES of
trusted sources. It affirms the study of (Lim SMIs in our daily lives are they gives
et. al, 2017) SMIs are being credible, gives information, gives motivation, gives
inspirations, trustworthy, and inspirations, make us happy and satisfied
knowledgeable due to their amiability with us as well. This affirms in the study of
its consumer. It also affirms the previous (Khalid et. al, 2018) that one of the good
statistics conducted by Twitter last 2016, it influence of SMIs in the youth is, it help
shows that 40% of respondents have made a them to driven their personal motivation
purchase after seeing it used by an to reach their self-fulfillment. In addition,
influencer, because of their fame and it also supported by Lucy Hart, a head of
popularity. This also affirms in the study of influence and advocacy at MISCHIEF PR,
Gashi (2017) where she discuss that she explained that the reasons why
Electronic Words of Mouth (E-WOM) of consumers are drawn to SMIs because
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#1 Mt. Apo St., New Asinan, Olongapo City, Philippines 2200
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individual. In addition, this can result into SMIs recommendations more than any
developing anxieties about the solitary other advertising form. This agrees the
nature of media that creates and affects social learning theory of Bandura, that
the loss of community’s traditions and Electronic Word of Mouth (eWOM)
values. encourages consumers to share their
opinions with other consumers. Word of
Based on the interview, they found
mouth is known to be one of the most
out that SMIs can influence the
credible and trusted sources of
perspective of people due to posting
marketing.
something in their social media accounts,
over use of social media, large growth of In the recent interview,
SMIs nowadays and SMIs capacity as a researchers found out that social media,
good speaker and influencer. This affirms SMIs growth, and SMIs words of wisdom
the report from Aimia, that shows that or flowery words are the reasons in
31% of consumers say they’re using affecting the decision of people in their
social media to browse for new items to daily life. This was affirm by (Jaakonmä ki
buy. Furthermore, it also affirms Forbes et al, 2017) that electronic word-of-
statistic that shown that 78% of mouth (E-WOM), is the powerful tool that
consumers’ purchases are impacted by can persuade consumers or followers to
companies social media posts. It was follow specific influencers and buy a
negates the statistics of Nielson Global certain product they are endorsing. It was
Trust in Advertising Survey, it shows that contradict the statement of (Chukwuere
92% of the consumers worldwide trust et. al, 2017) that SMIs influences the daily
electronic word-of-mouth (E-WOM) of lives of people it is because of the use of
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to its good and bad consequences or media influencers need to go beyond self-
impacts. presentation," Post-Print hal-01914732,
4. To educate them in regulating the time HAL.Baker, Dayna Sara (2018) The
being used and consumed in watching Impact of Social Media Influencers as an
SMIs and using social media and Advertising Source in the Beauty Industry
technology. from an Irish Female Millennials’
5. To learn how SMIs affects the decision Perspective. Masters thesis, Dublin,
making of people. In regards, the National College of Ireland.
researchers encourage to learn how to be http://trap.ncirl.ie/id/eprint/3391
careful in dealing with our decisions
without relying them to others, most Blogger, G. (2017, May 30). Influencer
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Influencers – Are they really your friend?
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