MINI RESEARCH

BUSINESS COMMUNICATION ENGLISH

SUPPORTING LECTURER : Mrs. ESA SETIANA, SE., M.Si, Ak., CA

ARRANGED BY :

Name : Amanda Natasya 7203220023

Ferdy Angga Sibagariang 7203220027

Icha Naomi Sihombing 7203220031

Chatrine Margareth Tbr.Simarmata 7203520027

Nisa Putri Anggraini 7201220012

Latifah Ainun Siregar 7202220003

Faradilla Sari 7203520021

Class : Accounting B

ACCOUNTING STUDY PROGRAM

FACULTY OF ECONOMICS

MEDAN STATE UNIVERSITY

2021
 PREFACE

Praise be to our gratitude for the presence of God Almighty for His
blessings and grace, so that we can complete this Mini Research
assignment properly and on time. This report is made to fulfill our
Business Communication English course assignments. We would like
to thank

1. Mrs. Esa Setiana, SE. M. Si as a lecturer in Business

Communication English, who has given this assignment so that we
can learn and know how to communicate using English
2. Parents who always provide us support in lectures both in providing
encouragement and funds so that we can make this paper.
3. Friend who helped in the preparation of this paper

We realize that this task is far from perfect, because there are still
many deficiencies in the preparation of this task. For this reason, we really
expect constructive criticism and suggestions from readers for the
perfection of report writing in the future.

Finally, we thank you and hope that this assignment is useful and
can provide additional knowledge and knowledge for all of us.

Medan, 26 April 2021

Group 2

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TABLE OF CONTENT

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 CHAPTER I

INTRODUCTION

1.1 Background
Communication is a basic human activity. By communicating humans can
relate to each other both in everyday life day at home, at work, in society or
anywhere humans exist. There is no human being who is not involved in
communication. Communication has a very important role in human life, either
individually, in groups or in organizations. In communication we also often say
thank you when we get help, both small assistance and big help. And when we
provide assistance to others, that's all we will receive thanks. And for the reply to
the gratitude it will be different if the person we help is the closest person to
someone who is not close, only business partners or this is the first time we
meet. For example, the person we help is someone close, we will say don't
mention it. It's different if the people we help are limited to business partners or
we've just met, we will answer you're very welcome.
And communication is of course not limited to that. There are times when we
meet new people we will build a conversation that makes him comfortable,
starting by asking about the weather and of course asking things he will do in the
future. Here the word "will" will be used as the beginning of the sentence if we
ask something that the person needs in the future. And when we expect the
same from that person, we can also use the word will. For example i hope i will.
And after the conversation is over, we have to say the word goodbye with a good
impression, then we can use the sentence see you later with the sentence
goodbye.

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1.2 Destination
The purpose of this lesson is to understand how to reply to thank you in both
formal and informal situations. And also can use the word will according to the
right placement. So that the conversation in any situation can be memorable. And
not only about saying thank you and asking questions about things to come, but
also having to be able to end the conversation with a good sentence.

1.3 Benefits
1. Understand the purpose and purpose of replies to gratitude
2. Understand the difference between the sentence you're very welcome
and don't mention it.
3. Understand under what circumstances use the goodbye farewell sentence
with see you later
4. Able to understand and practice the use of the word will properly and
correctly

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 CHAPTER II

DISCUSSION

2.1 Identity Of Video

 Video Title : Pleased To meet You “ - Introduction in

Bussiness English
 Channel : ABC Australia
 Publisher : Australian Broadcasting Corporation (ABC) 
 Publication Year : June 10, 2011

2.2 Video Summary

A. Summary

B. Conclusion

2.3 Strengths and Weakness

A. The Strengths
1) on the video provides an explanation of each subject matter that
occurs
2) they often replay discussed topics such as the use of "will", and so
on
3) in the video the audience is given the opportunity to directly practice
the conversation
4) in the video there is text that can help viewers to find out the word

B. The Weaknesses
1) in the video there is a drama but the drama is too formal in
everyday life
2) In the video there is a description that is less synchronized, namely
when explaining the word "credit card"

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 CHAPTER III

CLOSING

3.1 Conclusion

3.2 Suggestion

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 REFFERENCE

ABC Australia ( 2011 ) “ Pleased To meet You - Introduction in Bussiness

English “, accesed form https://youtu.be/qRO38UQGH7A