YOUR NAME

M: +62-898-646-xxxx | E: Your.Name@gmail.com | L: linkedin.com/in/atanthio / | D: Bandung, Indonesia

A Bachelor of Tourism Management with 4+ years of experience working for several big
names in Hotel Industries such as: Ibis, Favehotel, Aston and Santika Group.
During her professional experience in those top hotels in Indonesia, YourName had
successfully demonstrated the quality of work, as proven in the Room Rate Pricing Strategy,
Strategic Partnership Management and Customer Relations. In a more operational side, she
has the experience in Hotel Reservation Daily Operations Management, Analysis &
Reporting, also the Sales & Marketing activities.
With “Perseverance”, “Attention-to-Detail” and “Growth Mindset”, complemented with the
“Learning Agility”, YourName has shaped her profile as a talent she is today. Interested in the
new challenges in E-Commerce Industries, Revenue Analysis, and Marketing.

FORMAL EDUCATION

STIEPAR YAPARI (Bandung)

S1, Bachelor’s Degree of Tourism Management 2017 – 2020
GPA: 3.69 / 4.00
Thesis: Brand Positioning Analysis at Ikan Pesmol Cianjur

STIEPAR YAPARI (Bandung)

D3, Associate Degree of Hotel Accomodation 2010 – 2014
GPA: 3.46 / 4.00

WORK EXPERIENCE

Ibis Styles Braga, Bandung

Reservation Agent Aug ’15 – Aug ‘17
 Applied Rate Strategy and Distribution Strategy to achieve 100% occupancy
 Allocated the right amount of allotment for the partnering Online Travel Agents
(OTAs) through extranet and “TARS Global Reservation Platform” channel manager
on daily basis
 Maintained the data records, did the analysis and compile the daily and monthly
reports for: Mix Analysis, Mix Forecast, Daily Pick Up, Cancellation, No-Show, OTA
Production and OTA Commission. Also, eliminated the non-guaranteed bookings on
daily basis
 Responsible to manage and update the reservation and booking confirmation
 Set upped and monitored the rate breakdown (tax, breakfast, other components) to
be charged for group rate

Favehotel Premier Cihampelas, Bandung

Reservation Agent Aug ’14 – Jul ‘15
 In charged to back-up the Front Office Manager role by supervised, planned and
implemented the Rate Strategy to achieve 100% occupancy and increase the
Average-Room-Rate
 Held the regular discussion for the Rate and Marketing Strategy proposals with the
Sales Team, Front Office Manager and General Manager
  Allocated the right amount of allotment for the partnering Online Travel Agents
(OTAs) & the offline ones (Wholesalers) through extranet and the channel manager
 Analyzed the data records, and compile the daily & monthly reports for the Corporate
Head Office (Archipelago International Indonesia Group) for OTA Production, OTA
Commission, Monthly Forecast, also Cancellation & No-Show Report

Aston Tropicana Hotel, Bandung

Reservation Agent Jul ’13 – Jul ‘14
 Handled the Reservations for Groups, Free Independent Travelers, and Offline &
Online Travel Agent Mar ’13 – Jun ‘13
 Ensured the VIP bookings’ arrangement had already set up prior the guests’ arrival
 Maintained the rates for OTAs, and Wholesales’ extranet allotment on daily basis
 Implemented the Best-Available-Rates as planned by the Front Office Manager
Operator
 Handled the incoming internal and external calls and forwarded them to the related
departments
 Helped the guests for the wake-up-calls based on the requests
 Conducted the Check-Out Courtesy by phone

Santika Hotel, Bandung

Sales & Marketing (On the Job Trainee) Jul ’12 – Jan ‘13
 Followed up the day-to-day correspondences for the inquiries and other tentative
businesses’ books
 Compiled, classified and organized customers' database on monthly basis
 Created quotation letters for the potential clients
 Prepared and distributed Banquet Event Order (BEO)

CERTIFICATION & PROFESSIONAL SKILLS

Certification
 Hotel Training: PCI DSS eModule 2016 (Accor Hotel)
 Leadership Training: 360 Degree Leader – Leadership Training (Paulus Winarto)

Professional Software Language

 Room Rate & Pricing
Strategy
 Marketing Administration
 Strategic Partnership
Management and Allotment
 Customer Relations
 Hotel Operational Data
Analysis & Reporting
 Complain Handling &
Correspondences
 Public Speaking
 Realta Rhapsody  Bahasa Indonesia (Native)
 Visual Hotel Program (VHP)  English (Intermediate)
 Extranet (OTA &  Spanish (Beginner)
Wholesaler)
 TARS Global Reservation
Platform
 Channel Manager Platforms
 Microsoft Office