Message Category Event Informational content for customers Description

type flashing
Event 1a X Action required soon e.g. Cleaning required
1b Action required immediately/ e.g. portioner 1 is empty
X the coffee machine is ready for use,
but not all of the functions are available
1c Immediate action required/ e.g. Forced cleaning
X the coffee machine is not ready for use
1d current operating condition e.g. 1st heating-up please wait
Error 2 Machine has a fault, further information e.g. Error message (F8)
X where applicable
2d Error without display in screen but entered e.g. machine was not shut off properly
in the errorlist / errormemory (9574)
Maintenance 3a Action required soon e.g. change scale filter soon
3b immediate action required e.g. Care kit
Service Error Category Display Text (E) Error Description Reason Solution
Errorcode
9013 2 Switch coffee machine off and on again. Brewer motor Encoder or cable defective. Check encoder / cable
In case of error, please call service! Encoder error
9017 2 Switch coffee machine off and on again. Standardizing error brewer motor. Brewing chamber not empty. Ground Switch machine off and on again
In case of error, please call service! Always after turn on the machine the coffee or mechanical reason (stiff)
Standardization will be done
9042 1d Please wait, boiler is filled with water, Beverage lockout at low water Water is refilled
beverage dispensing is blocked
9053 1a Cleaning required Machine should be cleaned Cleaning prompt by default 26 h. Carry out cleaning.
Beverage dispensing is not blocked.
9055 1c Forced cleaning The machine must be cleaned Limit time reached or cleaning has been Carry out cleaning.
interrupted. Machine must be cleaned.
Dispensing of coffee beverages blocked.

9062 1d Machine is switched off Off-button is pushed, machine is

switched off.
9063 1b [graphic] Power input of grinder below idle Beans empty. Idle current level wrong Refill beans, carry out idle current
current level. calibration
 
9064 1b [graphic] Power input of grinder below idle Beans empty. Idle current level wrong Refill beans, carry out idle current
current level. calibration

9068 1c [graphic] Grounds container not inserted Grounds container removed or grounds Reinsert grounds container, check
container/grounds container switch grounds container resp. grounds
defective. container switch
9069 1c [graphic] Grounds container is full. Filling counter has reached full level. Empty grounds container.
Grounds container must be removed
longer than minumum emptying time.
9070 1a [graphic] Grounds container will be full soon. Filling counter has reached warning level Empty grounds container.
Empty grounds container soon Message can be confirmed and further and will be full after only few brewings.
beverages can be dispensed.

9071 1c Empty grounds container External grounds container is full. Filling level of the external grounds Empty external grounds container
container has exceeded the max. filling
level.

9072 1d Manual insert open: Tablet insert / Manual insert has been Tablet insert / Manual insert has been Close tablet insert / manual insert;
Please close manual insert opened during beverage dispensing opened; reed sensor defective or magnet check reed sensor or magnet resp.
missing change them
9073 1d Insert ground coffee, close manual insert Manual insert lid has been opened. Fill in ground coffee powder, close
and select beverage Coffee can be brewed with ground manual insert and press beverage
coffee powder which must be inserted button
through the manual insert.
9074 1c Operating panel is open, please close Operating panel is raised. Operating panel is open; front panel Close operating panel, check front
operating panel switch is defective. panel switch.
9077 2 Leakage water detected. Leakage water detected. e.g. valve leaky due to chips of scale Repair leakage
Switch coffee machine off and on again.
In case of error, please call service and
close water supply!
Service Error Category Display Text (E) Error Description Reason Solution
Errorcode
9078 3b Water filter exhausted, please exchange (Set) filter capacity has been reached (Set) filter capacity has been reached Exchange water filter

9082 1b Milk in milk cooler too warm. Dispensing Set temperature level of milk control is Warm milk has been refilled Wait or exchange milk.
of milk beverages not recommended! reached

9083 1b Attention cooler temperature is in freeze Lower temperature level of milk control Milk cooler temperature is set too low Re-adjust cooler temperature
zone! In case of icing please consult user is reached (beverages can still be
manual. dispensed)
9084 1c [graphic] Water tank is removed or empty. Water tank is removed or empty; tank Fill and reinsert water tank; check tank
Fill water tank sensor is defective. sensor

9087 2 Water pressure during beverage On-site water pressure falls during Pressure fluctuations Check on-site connection (pipe system)
dispensing too low. Please open water brewing process below the pre-set
supply completely. value.
9091 3b [graphic] Service brewer due. Please Service brewer due Number of brewings reached Exchange brewer
change brewer
9092 3b [graphic] Descaling due. Please carry out Descaling due Without water filter: Water flow capacity Carry out descaling.
descaling according to the set water hardness
reached; With water filter: Annual
descaling due
9108 1d [graphic] 1st heating-up please wait Wait...
9121 1d [graphic] Warm rinsing running Warm rinsing running Warm rinsing running Wait...
9123 2 Switch coffee machine off and on again. Error during moving into brewing Error during moving into brewing Switch machine off/on, check brewer
In case of error, please call service! position! position! (possibly power not sufficient) resp. brewer motor

9178 1c [graphic] Grounds container has been emptied. Grounds container has been emptied Confirmation with Yes erases the filling
Grounds container empty? The operator is asked whether the level counter; interruption with No does
grounds container has been emptied. not erase the filling level counter

9184 1d [graphic] Foamer rinsing running .. wait

9194 1a Milk empty soon, please refill milk. Milk empty sensor reports too little milk Milklevel below milk sensor. Beverage Refill milk or cancel display message!
available, defined remaining quantity lockout is activated, remaining number of
not yet reached, milk beverages not beverages will be dispensed until
blocked. beverage lockout.
9213 1d Please wait, machine heats up, beverage Boiler or steam boiler temperature too Large quantities of hot water or steam Wait
dispensing is blocked! low. have been dispensed.
9216 2 Switch coffee machine off and on again. Brewing time limit exceeded Beverage could not be dispensed within Grinding degree possibly too fine or
In case of error, please call service! the max. time. taming pressure too strong.

9255 1c Insert brewing unit! Little power input of brewer motor Brewer has been removed Insert brewer
Please consult user manual!

9298 3b [graphic] Service care due. Please fit care Care kit due see service concept Carry out care
kit!
9299 3b [graphic] Service maintenance1 due. Service due service maintenance 1 see service concept Carry out service maintenance 1
Please call service!
9300 3b [graphic] Service revision due. Please call Service due service revision see service concept Carry out revision
service!
9301 3b [graphic] Descaling due. Please carry out Carry out descaling see service concept Carry out descaling
descaling!
Service Error Category Display Text (E) Error Description Reason Solution
Errorcode
9302 3b [graphic] Water filter exhausted. Please Service due water filter see service concept Exchange water filter
exchange water filter!
9303 3b [graphic] Service grinder 2 due. Please see service concept Time or number of brewings reached Change grinder disks grinder 2
call service!
9304 3b [graphic] Service grinder 1 due. Please Service grinder 1 due see service concept Change grinder disks grinder 1
call service!
9306 3b [graphic] Service powder hopper 1 due. Service due powder hopper 1 see service concept Exchange powder portioner 1 motor
Please call service!
9307 3b [graphic] Service mixer 1 mixer motor due. Service due. Mixer 1 mixer motor see service concept Exchange mixer 1
Please call service!
9335 2 Switch coffee machine off and on again. Overtemperature steam wand sensor Overtemperature (> 200°C) or Sensor defective resp. exchange sensor
In case of error, please call service! temperature sensor short circuit

9336 2 Switch coffee machine off and on again. Temperatur break steam wand sensor Sensor removed or cable break (< -4°C) Plug on sensor/exchange
In case of error, please call service!

9344 1b Please refill milk Milklevel below Milksensor (1) Milklevel Milk 1 below Milksensor. Refill milk
Beverage lockout is not selected
9345 1a Please refill milk 2 Milklevel below Milksensor (2) Milklevel Milk 2 below Milksensor. Refill milk 2
Beverage lockout is not selected
9346 1b Please refill milk. No dispensing of Beverage lockout reached. No Number of remaining beverages Refill milk
beverages with milk! dispensing of beverages with milk! dispensed. Beverage lockout reached.
9347 1a Milk 2 empty soon, please refill milk. Milk 2 empty sensor reports too little Milklevel 2 below milk sensor. Beverage Refill milk 2 or cancel display message!
milk available, defined remaining lockout is activated, Number of
quantity not yet reached, milk beverages will dispensed until beverage
beverages not blocked. lockout.
9357 1c Check water supply External water tank is empty Fill water tank...
9361 1c Please carry out milk system cleaning Milk system cleaning required
9364 1c [graphic] Drip tray full. Drip tray sensor reports full Empty drip tray, dry sensor area
Please empty drip tray
9400 2 Switch coffee machine off and on again. Configuration faulty Configuration file faulty Upload backup from USB stick to
In case of error, please call service! machine or prgram again and restart
machine
9406 2 Switch coffee machine off and on again. IO, Timeout Error during communication with the Check communication (CAN, serial,
In case of error, please call service! Timeout at On/Off on time or one entry underlying hardware. Software error network), retry
has not reported within a required time.

9429 2 Please check whether brewing unit is Motor, timeout during start of Brewer blocked or dirty. Communication Brewer, Motor, encoder, check driving
inserted correctly? movement with power stage lost. Motor blocked. parameters and driving routes.
Motor does not even start moving or Encoder defective. Drive parameter (e.g.
does not reach its destination. drive current) faulty.

9456 2 Switch coffee machine off and on again. Overcurrent brewer control recognized. Overcurrent brewer control recognized. In Check and exchange brewer
In case of error, please call service! Machine not ready order to protect the power stage all components
outputs are switched off
9457 2 Switch coffee machine off and on again. Overcurrent grinder control recognized. Overcurrent grinder control recognized. Check and exchange grinder
In case of error, please call service! Machine not ready In order to protect the power stage all components
outputs are switched off
Service Error Category Display Text (E) Error Description Reason Solution
Errorcode
9458 2 Switch coffee machine off and on again. Overcurrent output control recognized Overcurrent output control recognized. In Check and exchange valves
In case of error, please call service! order to protect the power stage all
outputs are switched off

9459 2 Switch coffee machine off and on again.
In case of error, please call service!
9463 2 Switch coffee machine off and on again.
In case of error, please call service!
Overcurrent motor control recognized Overcurrent motor control recognized. In Check and exchange motors
order to protect the power stage all
outputs are switched off
Guarding error, node does not respond Hardware, Timing, .. Service
within the predetermined time period

9467 1b [graphic] Portioner 1 empty Brewer detects too little ground coffee in Refill portioner 1 and confirm message.
Brewer detects too little ground coffee the brewing chamber. The already portioned ground coffee is
in the brewing chamber. disposed of and the total quantity is
portioned again (plus additional time in
order to fill the grinder spout).
9468 1b [graphic] Portioner 2 empty Brewer detects too little ground coffee in Refill portioner 2 and confirm message.
Brewer detects too little ground coffee the brewing chamber. The already portioned ground coffee is
in the brewing chamber. disposed of and the total quantity is
portioned again (plus additional time in
order to fill the grinder spout).
9475 1c [graphic] Drip tray missing Drip tray removed Reinsert drip tray
Drip tray resinserted?
9476 1c [graphic] Grounds container missing (see 9068) Reinsert grounds container
9477 2 Switch coffee machine off and on again. PowerFail detected Under- resp. overcurrent; interruption of Under- resp. overcurrent; check power
In case of error, please call service! power supply supply / plug-in connection

9478 2 Switch coffee machine off and on again. Power input too high Power input too high before or on power Check 24/30V components / exchange
In case of error, please call service! stage. Electrical error in machine. defective components
Short circuit at 24/30V
9479 2 Switch coffee machine off and on again. Voltage does not swich on Electrical error in machine. Analyse and eliminate error
In case of error, please call service! Short circuit at 24/30V

9480 2 Switch coffee machine off and on again.
In case of error, please call service!
9484 2 Timeout during filling of boiler. Please
open water supply or fill water tank.
9487 2 Switch coffee machine off and on again.
In case of error, please call service!
Minimum flow is underrun during Wrong settings Confirm error message, reset settings
testing and test again
During 1st heating up timeout has been Water tap closed or no water in tank Open on-site water supply. Fill water
detected at steam boiler supply. tank
Brewer not standardised, position Error in Init of machine or switched to check sensor / motor
invalid. component test ahead of time. Besides,
the brewer is also not standardised
anymore after sensor errors (F8)

9488 1c Manual insert open too long. Manual insert brewing has been Manual insert open or manual insert Close manual insert or check manual
Please close manual insert. Beverage is started, but manual insert lid has not switch defective. insert switch.
not dispensed. been closed again within the time limit.

9489 2 Manual insert has opened independently. During beverage dispensing (with
Please close manual insert. Select brewing) manual insert is opened.
beverage again.
9490 2 Switch coffee machine off and on again. Max. number of brewer motor current Brewer too stiff or quality level too high. Check brewer, clean it or adjust quality
In case of error, please call service! errors is reached! Error multiply recognized level.
Service Error Category Display Text (E) Error Description Reason Solution
Errorcode
9491 1d [graphic] Mixer rinsing running Automatic mixer rinsing running

9492 3b [graphic] Service maintenance 2 due. Service due service maintenance 2 see service concept Carry out 2-year maintenance
Please call service!

9493 3b [graphic] Service descaling due. Please Descaling due see service concept Descale machine
carry out descaling!
9495 3b [graphic] Service powder hopper 2 due. Service powder hopper 2 due see service concept Change motor powder hopper 2
Please call service!
9496 3b [graphic] Service brewer motor due. Service due brewer motor see service concept Change brewer motor
Please call service!
9499 3b [graphic] Service grinder 2 motor due. Service grinder 2 motor due see service concept Change motor grinder 2
Please call service!
9500 3b [graphic] Service grinder 1 motor due. Service grinder 1 motor due see service concept Change motor grinder 1
Please call service!
9502 1d [graphic] Warm rinsing milk system Warm rinsing running
9506 1c Milk system cleaning has to be completed Milk cleaning must be completed in Milk cleaning has been carried out during Confirm message so that the Easy Milk
in order to release dispensing of order to use the milk system again. machine cleaning. In order to use it after cleaning can be continued and
beverages with milk. restart, cleaning must be completed. completed
Continue cleaning process?
9507 2 Water pressure missing. Please open Water pressure missing. Please open Water pressure check has been carried Open water tap/fill fresh water tank.
water supply / fill water tank. water supply / fill water tank. out. Error in brewer path has been Afterwards, confirm message
recognized.
9508 1b Switch coffee machine off and on again. Temperature sensor cooler is not No cooler (wrong configuration), cable Check configuration / cable
In case of error, please call service! recognized, break, ...
A temperature value of -128°C means
that sensor is not available.

9509 1b Switch coffee machine off and on again. Temperature sensor cooler reports - Temperature sensor reports Check / exchange temperature sensor
In case of error, please call service! 12°C. undertemperature milk
Temperature sensor defective.
9510 1b Switch coffee machine off and on again. Temperature sensor Cooler reports Temperature sensor reports Check / exchange temperature sensor
In case of error, please call service! 127°C. overtemperature milk
Temperature sensor defective.
9511 1c Please continue and complete descaling Continue descaling During descaling machine has been Continue descaling.
switched off.

9512 2 Switch coffee machine off and on again. sensor break temperature sensor sensor break temperature sensor Change temperature sensor brewing
In case of error, please call service! brewing water brewing water water

9514 1d Attention! Grounds container has been pulled out Additional query required. If the hot
Hot water can flow from hot water spout! cleaning! water dispensing is interrupted by an
action (grounds container, front panel,
water pressure switch.,,,), a query is
required prior to proceeding in order to
continue the once confirmed hot water
dispensing.
Service Error Category Display Text (E) Error Description Reason Solution
Errorcode
9516 2 [graphic] Portioner 1 blocked Grinder blocked Check /clean grinder or adjust grinding
Grinder blocked. degree.
For description, please consult user
manual!
9517 2 [graphic] Portioner 2 blocked Grinder blocked Check /clean grinder or adjust grinding
Grinder blocked. degree.
For description, please consult user
manual!
9528 1d Switch-off rinsing running Switch-off rinsing running Wait
9529 1d Manual insert processing Timeout: Tablet insert has been opened without Operating error Confirm, afterwards brewer goes into
Brewing chamber contents is discharged request and closed again. Manual basic position
insert has been opened too long, time
excess manual insert processing.

9530 1b Please proceed milk system cleaning. Forced Milk system cleaning Milk system cleaning neccessary proceed Milk system cleaning
9531 1d
9532 2 Switch coffee machine off and on again. Error during moving into position!!! Motor could not reach target position Switch machine off and on again; check
In case of error, please call service! (possibly power too low) brewing unit for stiffness
9533 3b Service milk pump due. Please call Service milk pump see service concept Carry out maintenance
service!
9535 1d First filling of boiler First filling of boiler wait

9539 1c Please refill milk 2. No dispensing of Beverage lockout reached. No Number of remaining beverages Refill milk 2
beverages with milk! dispensing of beverages with milk! dispensed. Beverage lockout reached.
9540 1d Ventilation water system

9572 1c [graphic] Drip tray full. Drip tray sensor reports full between Empty drip tray, dry sensor area
Please empty drip tray cleaning cycle
9574 2d The machine has not been switched off The machine has not been switched off Inform customer to push the off-switch
correctly. (PowerFail) Button pushed correctly. (PowerFail) Button pushed only shortly.
longer than 5s, plug pulled out. longer than 5s, plug pulled out.

9582 2 Machine is restarted. CtrlApp is started again. Machine cleaning, descaling, boiler
pressure check interrupted, CtrlApp must
be started again.

9583 2 Boiler heating has been deactivated for After pressure reduction routine heating Pressure reduction routine has been
service purposes. Switch heating on remains off until it is activated again by carried out.
again? the service.
9584 2 Minimum flow descaling. Repetition: Minimum flow underrun during Too little FM pulses have been After confirmation, descaling is
Please confirm descaling recognized. continued

9827 1d Firmware update powerstage is running system main Update of powerstage firmware running

9879 2 Switch coffee machine off and on again. No recipe found for the pushed buttons. The button allocation has been changed Wait a moment and retry or carry out a
In case of error, please call service! but not updated in the software. restart of the machine.

9880 2 Check and set time Current time settings invalid Set time.
Switch coffee machine off and on again.
In case of error, please call service!
Service Error Category Display Text (E) Error Description Reason Solution
Errorcode
9881 1c Please select beverage Waiting for beverage start, brewing Beverage to be prepared through manual Press beverage button within limit time,
chamber has been filled with ground insert afterwards a coffee beverage is started
coffee through the manual insert

9883 2 Please carry out power stage update. Power stage: Firmware version is not The read firm ware version does not Update power stage
Version is not compatible. compatible correspond to the expected one.

9887 2 Switch coffee machine off and on again. Side illumination: firmware version is The read firm ware version does not Check card, firm ware, wiring.
In case of error, please call service! not compatible correspond to the expected one.

F120 2 Switch coffee machine off and on again. Power stage not connected to front Power stage not connected to front panel Check cable / coding
In case of error, please call service! panel

F121 2 Switch coffee machine off and on again. Dialogue error CAN, no communication Node not available, load resistance, Check load resistance
In case of error, please call service! with at least one node (power cable break
stage/stepper)
F130 2 Switch coffee machine off and on again. General current error, Short circuit 24V/30V 24V/30V check / exchange components
In case of error, please call service! Total power input of machine exceeds
the upper limit

F149 2 Switch coffee machine off and on again. General voltage error, power supply Power supply defective, power plug not Check power supply/plugs
In case of error, please call service! does not provide any voltage even after plugged in correctly
several repeated switch-on efforts.

F161 2 Minimum flow brewing. Repetition: Please Minimum flow underrun during brewing Too little FM pulses have been After confirmation, brewing is continued
confirm recognized.

F161 2 Minimum flow brewing. For description, Water pressure check has been carried - Coffee adjustments wrong - Check or modify coffee adjustments
please consult user manual! out. Pulses have been detected - Components dirty or broken - Check, clean or change faulty
through release valve. Not through components
brewing unit
F162 2 Minimum flow cleaning. Repetition: Minimum flow underrun during cleaning Too little FM pulses have been After confirmation, cleaning is continued
Please confirm recognized.

F162 2 Minimum flow cleaning. Switch coffee
machine off and on again. In case of
error, please call service!
F164 2 Minimum flow hot water dosing
Switch coffee machine off and on again.
In case of error, please consult user
manual!
Flow meter/minimum flow error during FM/minimum flow has been recognized dismantel brewer, clean sieve,...
brewing water dosing several times.
Max number of min. flow errors is
exceeded.
Minimum flow at hot water dosing (tank Error water supply After confirmation, dosing is tried again.
machine) Check water supply / flow meter.
Remove blockage or defective
component or exchange it

F164 2 Minimum flow hot water dosing 2nd level: Minimum flow at hot water Water supply blocked (e.g. sieve Check water supply. Remove blockage
Switch coffee machine off and on again. dosing. Confirmation not possible. pressure reducer/sieve water tank or defective component or exchange it
In case of error, please call service! Machine has to be restarted. clogged; oscillation pump does not work)

F165 2 Minimum flow mixer dosing Minimum flow at mixer dosing (tank Error water supply After confirmation, dosing is tried again.
Switch coffee machine off and on again. machine) Check water supply / flow meter.
In case of error, please call service! Remove blockage or defective
component or exchange it
Service Error Category Display Text (E) Error Description Reason Solution
Errorcode
F165 2 Minimum flow mixer dosing 2nd level: Minimum flow at mixer Water supply blocked (e.g. sieve Check water supply. Remove blockage
Switch coffee machine off and on again. dosing. Confirmation not possible. pressure reducer/sieve water tank or defective component or exchange it
In case of error, please call service! Machine has to be restarted. clogged; oscillation pump does not work)

F185 2 Switch coffee machine off and on again. Max. time steam dispensed without Max. time steam dispensed without refill Check level probe and steam boiler
In case of error, please call service! refill of steam boiler and without PW of steam boiler and without PW level feed valve
level change change

F186 2 Switch coffee machine off and on again. Timeout steam boiler supply Electrode not reached after time limit Check sensor system / water system.
In case of error, please call service!

F187 2 Switch coffee machine off and on again. Sensor break steam boiler Sensor is not recognized. Digit evaluation Check temperature sensor / cable
In case of error, please call service! (digit value 1024)

F188 2 Heating! Disconnect machine from power Overtemperature steam boiler Target temperature exceeded Check sensor system / SSR
supply and call service!

F189 2 Switch coffee machine off and on again. Heating time steam boiler Machine has not reached temperature in Check: cables, heating steam boiler,
In case of error, please call service! predetermined time SSR relay, temperature limiter, power
class
F87 2 Switch coffee machine off and on again. Sensor break boiler Temperature sensor is not recognized Check resp. exchange temperature
In case of error, please call service! sensor

F88 2 Overtemperature boiler. Attention: Overtemperature boiler Target temperature exceeded Check sensor system / SSR
Disconnect machine from power supply!

F89 2 Switch coffee machine off and on again. Heating time boiler Boiler has not reached temperature in
In case of error, please call service! predetermined time