Professional Documents
Culture Documents
Acknowledgement
Our group gratefully acknowledges all the people who contributed and gave their
support in creating this marketing plan.. The success of this project will not be
possible without their help. We are thankful for their guidance and advice. Also, we
are grateful for their ideas and information that they have shared with us.
First, we would like to thank and praise our Almighty God for giving us
knowledge and wisdom in making this project. We are also thankful for His guidance
We also want to extend our gratitude to Sir Jaypee Miclat, the owner of Paris Ci
Tea, for letting us use his business venture as a reference for the marketing plan and
for sharing some information about his business that fulfilled some of the needed
information. Next, to the Head Teacher of Dapdap Senior High School, Sir Nicolas
Yuzon and to the Principal, Ma`am Amalia Lisin; thank you for allowing us to
To our teacher, Ma`am Carla Jamina Ibe; we would like to extent our gratitude
for for teaching us the principles of marketing. With her presence and through the
lessons and ideas that she imparted to us we were able to successfully finished this
business plan. Also, we would like to express our appreciation to our family and
friends who always there to support us in every journey. Lastly, to the members of
the group who gave their efforts in contributing ideas in order to create this project is
also highly appreciated. Without all of these people we may have faced many
Dedication
group. It is dedicated to the parents of each member.We dedicate it for them to show
our gratitude for all their sacrifices. Most of the things that we are doing is for them,
including this piece wherein we exerted our efforts to make it and to make them
proud. They are the source of our strength and an inspiration to strive harder.
This work is also dedicated to our school. We did our best to make it good
because it also reflects our Alma Matter . We were able to developed this with the
knowledge we learned from our classroom taught by our excellent teachers. Aside
from that it is also dedicated to those people who gave us support and allowed us to
Most important, it is dedicated to our Almighty God. Without Him and his
guidance, none of this is possible. Thank you Lord for the strength, guidance, and for
the ability to make these things. All of these are for you.
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Executive Summary
Entering the world of business is easy, but staying on it and making a fruitful
one is not. Doing a business introduced you to a new place which is the “market”, a
market that is full of competitors that competes with each other`s business.
Consumers have variety of choices where to buy or what to buy. As a marketer and a
business man you have to make these consumers to choose your product or services.
To make this happen, you have to make a strong marketing plan which is the content
of this paper.
This marketing plan is made for Paris Ci`Tea which is a milk tea shop located in
Dapdap, Bamban, Tarlac. Today, there are a lot of milk tea shop located in Dapdap.
The market competition in line with this type of business is tight. As an entrepreneur
you need to have excellent marketing ideas in order to survive in the market for a
long run.
and tactics are made. All of these aims to improve the state of the business. Macro
and Micro-environmental analysis are done in order to know the different factors that
and opportunities are made to know what are the things to improve in the products,
For the marketing objectives, these are the goals that the company would like to
attain. Some of the marketing objectives formulated are the following: Increase the
sales by 25%; Increase the awareness of the people about Paris Ci`Tea by 60%, not
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just in Dapdap but the entire Bamban; next is to Create advertisements through social
media, posters,fliers, signage, and by creating a web page. To add more, Develop
promos and loyalty coupon or card with discounts to encourage people to buy often.
increase the number of consumers and market share. Lastly, make milk tea
and advertising is also created. These will help the improvement of the business and
carry out the strategies. Aside from that, more detailed Action plans about the
tactics are made. This is to make sure that the tactics are being implemented well and
Positive outcomes are assumed if this plan will be conduct properly. One of the
possible outcome is the 25% increased in profit. Also, the number of customers
will increase. These will bring more profit to the business and if that will happen
Paris Ci`Tea will be one of the successful milk tea shops in Bamban.
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Study Background
Paris Ci’Tea was established on June 8, 2019 by Japee Lugtu Miclat who was
just only 26 years old back then. He was a graduate of Business Administration
School.
His dream to put up his own business drived him to do this risk-taking venture.
The ambition he has engraved what he really wants to attain in life. His goal to go to
places made him see the beauty of upholding success within a business.
Moreover, many might ask why the company name was Paris Ci’Tea. Here is the
reason why.
Paris was Mr. Miclat’s dream travel place and the word Ci and Tea were just
added to complement the name of the current business. The entirior design which
could be seen in the shop was almost covered with pastel colors, mostly pink, which
The trend for the taste of Milktea has led to the growing number of its
competitors. But the amazing fact was that, the company still managed to do the
specific tactics and strategies it could do to continuosly and sustainably collect its
Upon the struggle, he still believed that his enumerated 4P’s of marketing,
namely product, price, place, promotion, were to the best of his knowlegde that made
Over the months, the company has greatly undertaken many challenging
problems and accumulated skills, know-how experiences and works that have proven
Mission
To ensure and serve the best milktea with the best customer care;
Vision
Paris Ci’Tea envisions to serve a good-tasting milktea product for all the
Filipinos and make them access to an equal to the highest standard quality service.
Best Seller M L
Fruit Tea M L
Sinkers
Pearl ₱10
Nata ₱15
Creampuff ₱20
Oreo ₱10
Snacks
Hamburger ₱40
Nachos ₱60
Fries ₱40
Street foods ₱5
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Macro-environmental Analysis
Economic
The Inflation rate in the Philippines increased by 2.4 percent in year 2018 and
currently it is 1.7 percent.The high inflation rate happened due to TRAIN LAW. The
sin tax increased and also the tax for sweet products. Milk-teas uses sweets and it is
affected by the increased of price for sweet products. Therefore, the value of the
Milk-tea went a bit higher, but still there are many people who avails this product.
Politico legal
The milk industry is regulated by the Bureau of Food and Drug (BFAD) same
for all food and beverage related industries. They monitor,license, and regulate the
flow of food, drugs, cosmetics, medical devices, and household hazardous waste in
the Philippines. Aside from that, BIR also checks if the company is paying the
needed tax. The business follows the regulations and requirements issued by the
government. In terms of other political factors, there are no political issue that
Socio cultural
Consumers are diverse, they have different qualities and preference. As an entity
that also wants to provide a quality of service, Paris Ci`Tea accepts all these
difference and makes sure that the are no values and cultural beliefs will be affected.
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Instead the diversity of the customers will help the company to improve its product
and services. For instance, Many consumers are health and weight conscious.
Therefore, they are looking towards healthier food and drink options. Milktea are
accommodating this trend by listing sugar levels on their menus and offering
Demographic
groups of consumers. Commonly teens and young adults are the one who are hooked
students, working class individuals, and people on the go aged 14 and above. There
Technological
improvement for the products. Due to the equipment and machines the flow of
production and service of the shop is easier. Also, advertising through social
media pages such as Facebook has allowed the Milktea shop to market their
Natural
Philippines is a tropical country that has two season, wet and dry. The country is
also known to have a hot climate or weather. Due to this, a milk-tea shop is good
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business to help give refreshment to the consumers especially during summer. Aside
from that, we can not stop a natural disaster from happening. These natural hazards
that may affect the state of the business. In the location of Paris Ci`tea there are only
few natural hazards that can cause damage to the facilities. These are strong typhoons
This section will show the Opportunities and Threats based on the
macro-environmental analysis.
Economic
Opportunity: If the competitors will increase their price due to inflation and tax rate.
convenient way. Wherein the price is lesser than the other competitors but still
Threat: The inflation rate and high tax for sweets affects the price of the milk-teas.
If the price of these things are continuously increasing. The product may also
increase its price and it is a threat because maybe some people will purchase this
product less than their usual purchased. Therefore, it will affect the profit of the
business.
Politico-legal
Opportunity: With the laws and requirements implemented today for business
entities. It will be an opportunity to show that Paris Ci`Tea follows the rules, and by
Threat: Today there are no Political or legal threats that affects the business, but in
the future if political crisis may happened it might affect the stability of the business.
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Socio-Cultural
Threat: If a customer with different culture or nationality will visit the shop, there is
Demographic
Threat: Aging population, an aging population may become a threat because while
other people are getting older their preference in choosing products may changed.
Technological
Opportunity: Through the use of technology the business have the opportunity to
the technology is continuously advancing, on other countries there are already robots
serving on their shop, while larger company`s here in the Philippines are already
using high tech. equipment. This can be a threat because smaller business like Paris
Natural
Opportunity: The hot weather of our country opens an opportunity for milk-tea
Threat: Natural disasters like typhoons and earthquake may occur and this is a threat
for the business because it may cause damage to the business facility.
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The company
Paris Ci` Tea is running for a less than a year, it was established on June 8, 2019.
For being in the market for 9 months it is considered as Profitable and there are no
loss happened yet. This milk-tea shop is in the from of sole proprietorship. All
marketing and business decisions are only approved and executed by the owner.
With the current state of the business, there are no major problems yet. If there are
problem they are only simple, like delayed or shortage of supplies. Also, there are no
problems with the employees, but sometimes when there are a lot of customers the
service slows down a bit. The business also has the ability to implement the
marketing strategies, because the marketing strategies formulated are in line with the
state of Paris Ci`Tea and it does not require too much budget.
Suppliers
The Supplies of Paris Ci`Tea is coming from Central Bay Trading which is
located at Balibago, Angeles City, Pampanga. It is far from the location of the
business, and it is not easy to get there anytime. Due to this sometimes the business is
having a problem on supply shortage, and delayed supplies. As a solution for the
problem regarding the distance, The owner of Paris Ci `Tea purchases supplies that
Marketing Intermediaries
As shown in the cycle below, First at the flow of the distribution was from the
Supplier to the transportation company going to the warehouse and finally into
production. The first step at the production was getting the measurement of the
ingredients which are the evaporated milk, condensed milk, UHT milk, water, and
tea. Then the second step was mixing evaporated milk, condensed milk, and UHT
milk. The third step was brewing the tea and then filtering the brewed tea. Then the
last step at the production was mixing all the processed ingredients with the water
Customers
Most of the Customers are the people living in Dapdap, Bamban, Tarlac and
commonly they are students aged 14 years old and above. The Milk Tea shop is
located at Brgy. San Nicolas Dapdap Bamban, Tarlac, same baranggay as where
Dapdap High School is located. That`s why people frequently buys milk-tea after
school. The customers varies in personalities, preference and buying behavior, but
Competition
The milk-tea trends captured the eyes of those business man and those who
wanted to start a business. That`s also the reason for the development of Paris Ci`Tea.
Before there were only few milk-tea shops in Dapdap, Bamban Tarlac, and Paris
Ci`Tea is one of them, but later on the number of the competitors increased. There
were more milk-tea shops who opened, some of these are Milktealicious, Arteas tea,
Public
Local people are some of the well-known examples of what we call public. The
people at Dapdap, Bamban, Tarlac are the people that the entity needs to satisfy
along with the competitors and consumers. As to how the company wants to satisfy
the people at the company, the company provides a good service and creating a
goodwill among public.The public have the power to help you reach your goals in
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terms of the increase or decrease of your sales and your popularity within the
community and just as they can also prevent you from achieving them.
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This table below shows the strengths and weaknesses of the company based
The production of
product is fast Product mistaken
C. Marketing The drink is well brewed Product’s cover at the
Intermediaries according to the chosen top is sometimes broken
flavor of the customer Sometimes they run out
Once they call your of supplies/ products because
name, your product is already they have many costumers
done and they need to serve them.
They always make sure
that their product is clean and
well made and they always
deliver it on time.
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Based on the data presented above, Paris Ci`Tea’s strengths helps the company to
grow or gain new customers. The best strength that they have is how they handle
well their customers and it is called the Customer Service. They have a good and
As for the company's weaknesses, they can always be improved. The number one
weakness of the company is the other milktea shops around the area especially
Paris Ci'tea is far away from big establishments unlike Thirsty Bastard and
Arteast.
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The Market
Market Size
Paris Ci’tea market size has been started from unsure customers because it is the
first branch and the first business of the owner, there are also many competitors
The Gross income of the milk tea shop per month is 35,000 to 40,000 and if the
expenses will be lessen, their net income is 20,000 to 25,000.The income varies
Market Needs
A good business knows who to satisfy the needs of its market. Paris Ci`Tea
makes sure that they provide a satisfying service and they fulfilled the needs and
More often, consumers seek for a satisfying and budget friendly product, that`s
why Paris Ci`Tea offers a budget friendly but high quality of milktea. Also, many
consumers are looking for snacks aside from milk-tea, that`s why they added snacks
In order to satisfy the target market and other consumers here are some of the needs
non-dairy creamers
Paris Ci’tea also have non toxic materials such as milk tea plastic cups, cup lids
Market Trends
Halls, Bread, Tasting Menus, Chinese hot pot, Steak, Vegetables, and Milk tea. Milk
tea is included on the market trend. Before Milk tea is not that in demand but now it
is one of the trend in the food industry. That is also the reason why the number of
milk tea business gradually increased.Paris Ci`Tea, as a milk tea shop; ensures that
they can get along with this trend and changes that may happen.
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Marketing Objectives
objectives are the goals set in promoting the product. The following are the
marketing objectives:
Increase the awareness of the people about Paris Ci`Tea by 60%, not just in
Develop promos and loyalty coupon or card with discounts to encourage people
to buy often.
Make quality of products in affordable price, but still profitable. To increase the
Marketing Strategies
A. Product Strategy
Strategies on selling the product, the target market, and the value proposition
1. Target Market
Any gender
Tarlac, and
Anyone who enjoys and loves to drink milk teas and fruit teas
Anyone who is looking for a place where customers can bond, relax, and
enjoy affordable yet high quality snacks that can be proudly post in any social media
platforms.
2. Brand positioning
The current position of the Paris Ci’Tea involves a disposable cup and a
plastic straw as a tool to drink the product. This brand positioning should be altered
A recyclable cup would be good to change the disposable cup. Having this
cup, the business can come up varieties of promo that can attract more customers.
Promos such as having discount for bringing a recyclable cup, a free milk tea for
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recycling more than 10 cups, and etc. With this, customers will be encouraged to buy
This could be beneficial for the both consumers and the owner/seller of the
shop and could increase their credibility as they grow the business.
B. Pricing Strategy
Based on the marketing objectives formulated, a pricing strategy for the brand
has been made. A brand will involve reducing of price points to a little as possible in
extreme cases to only one price point. New promos every occasional holiday will
C. Distribution Strategy
The distribution strategy of this brand uses direct distribution wherein the
business/store will acquire raw products from the suppliers. After that, businesses are
the ones who will make the product and they will then sell it to the consumers. The
Since Paris Ci’Tea is located in Dapdap, Bamban, Tarlac, customers are not
that many compared to cities like in Manila. The business uses social media sites as
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their advertising and promotional strategy. Other strategies that they can use are
making an online website that features their entire product in the business and
printing fliers to post around Bamban, Tarlac. With these, the awareness of people
with the product of the business will greatly increase. In implementing these
Tactical Implementation
This section shows the tactics and the Operating details for tactical
A. Product strategy
B. Pricing strategy
C. Distribution strategy
delivery.
Marketing Budget
This section shows the total cost involved in the implementation of the
marketing plan.
The table above shows the estimated marketing budget. Since you can post on
Facebook for free, there is no allotted budget for it.Next is for the fliers we have a
budget of 1,500. The fliers are like printed handouts that shows information about
Paris Ci`Tea and it encourage the people to come to the shop. The posters or signage
will be hang on places with many people to make them more aware about the milk
tea shop, the budget for this is 6,000. For the web page the owner and the other staff
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of Paris Ci`Tea can make their own Web Page, but if they are having difficulties in
making it and they want it to be more presentable and attractive, they can hire
someone to create their Web Page. The estimated fund for this is 3,000. Lastly for the
coupons, the coupons are just small papers that contains discounts. So in making and
printing these coupons, 500 pesos is the budget. All in all, the total estimated budget
is 11,500 pesos.
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The purpose of this section is to ensure that the tactics are carried out as planned.
This discuss the individual tactics and the implementation according to plan.
Action Plan: Serve affordable and delicious milk tea Timetable: April 2020
Before the month of March will end, think of and formulate new ideas on how
will the taste of the milk tea will be on a higher level. After formulating ideas
compute for the possible price. Keep the price affordable as much as possible but
make sure that you will still gain profit. On the first week of April do some product
implement the product and make evaluations, ask for some feed backs from
Action Plan: Changed the packaging or milk tea cups Timetable: May
2020
Ci`Tea still need improvements to be more appealing. On the first week of May the
company will choose and design the new cup of Paris Ci`Tea. Instead of disposable
cups, we will replaced it with recyclable cups.When the cups are finished, the
company will ask its suppliers to provide the needed cups. In the middle of May it is
expected that they new milk tea cups are ready. The owner will tell the staff of Paris
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Ci`Tea to encourage the customers to recycle and reuse their cups. They can get a
Action Plan: Make the price at least 10%, Timetable: April 2020
possible to keep the product profitable while it is has a cost of 10% lower than its
competitors’ price do so and adjust the price.This plan should be done on the Month
of April.
of May think of good promos that the customers will like. After formulating the
promos and discounts make the coupon designs and print them.. After making them
on the next week of May, you can now implement and give coupons to your
regular customers.
Action Plan: Purchase supplies only from the Timetable: April 2020
Starting on April, 2020 avoid getting supplies from different suppliers because it
may affect the quality of the products. Choose one permanent supplier, choose the
one who has the best quality of supplies and the price of their supplies should be
affordable.
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Make supply schedule starting on April. Every time you will order the needed
supplies, order in large quantities that can last for a week or more. This is to avoid
shortage and because the suppliers are far from the business entity it is not
and signage.
On the last week of March plan on how you will conduct the advertisements and
how you will promote the shop and its products. Once you already have the ideas
start promoting the business. Post encouraging pictures on Facebook. Then find
someone who will create the company`s web page. Create thee design for the poster
and fliers, and find someone to reproduced them. On the second week of April it is
expected that the posters and signage are done. Once they are done it is also the time
when you will distribute the fliers and place the posters or signage on the desirable
place.
On the first day of April start taking pictures of customers while they are
enjoying their drink, but first ask for their permission. After taking photos, post the
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pictures on the Facebook page of Paris Ci`Tea. By doing this, people especially those
who never been to the place may see how is it look like being in Paris Ci`Tea. This
also may encourage the customers to visit the shop.Posting pictures will continue
Financial Projection
This part present the financial viability of the proposed marketing plan.
Expected percentage increase in monthly profit due to the marketing plan: 25%
40,000(.25)= 10,000
Total generated sales expected after the implementation of the Marketing plan
Paris Ci`Tea’s Average Gross Profit per month is 40,000 pesos. If the marketing
plan will be implemented and succeed it is expected that the sales will increased for
about 25%. The 25% percent is equivalent to 10,000, therefore after the company
will conduct the plan, the gross profit per month is estimated to be 50,000 pesos.
Fliers
1,500
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Posters/Signage
6,000
Web Page
3,000
Coupons
500
Total:
P 11,000
Marketing Expenses
The table above shows the net income of the business before having the
marketing plan and the net income assumptions after the marketing plan was
implemented. The regular average net income of Paris Ci`Tea wherein the expenses
are already deducted is 25,000. On the moth after the marketing plan was
implemented the gross profit increased but the marketing expenses are also added to
the expenses of the business, that is why it only acquired 24,000 pesos. On the
paid in the previous month. Due to this the Net income of the company after the
APPENDICES
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Paris Ci’Tea
Photo credits to: Sir Jayepee Miclat and Paris Ci’Tea (Fb Page)
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References:
https://www.esquiremag.ph/food-and-drink/food/food-trends-2019-a1597-20191211-
lfrm?fbclid=IwAR2DC1qziPU2gyqaFdV0rw5RDw3ovfIw1IscgfYKN7rKATXR60
Xuzrd0I00
https://www.tutor2u.net/business/reference/marketing-objectives?fbclid=IwAR3XuZ
w6WRkwYQn7sGQuhjhMXVzmAEIL4xtNQ7h81PGB8M9w44a6kJU4J2Y
https://www.doh.gov.ph/faqs/BFAD?fbclid=IwAR3XuZw6WRkwYQn7sGQuhjhM
XVzmAEIL4xtNQ7h81PGB8M9w44a6kJU4J2Y
https://psa.gov.ph/statistics/survey/price/summary-inflation-report-consumer-price-in
dex-2012100-august-2019?fbclid=IwAR3pIoZ6ppiNZ6CjkZZWTLmqawgR6zpN0C
V-OWL62uduJPhPTz45q3LyFEY
Acknowledgement for: