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Product: EXCAVATOR
Model: 320C EXCAVATOR AMC
Configuration: 320C & 320C L Excavators AMC00001-UP (MACHINE)
POWERED BY 3066 Engine
i01550404
Troubleshooting
SMCS - 1000
Introduction
Troubleshooting can be difficult. The following pages contain a list of possible problems. In order to
make a repair to a problem, refer to the cause and refer to the correction of the problem.
The list on the following pages will provide the following information:
z Known problems
Normally, additional repair work is needed beyond the recommendation in the list.
Remember that a problem is not normally caused by only one part. The problem's cause can be related to
problems with other parts. This list does not include all possible problems and corrections. The service
technician must find the problem and the problem's source. After the problem's source is determined, the
service technician can make the necessary repairs.
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13. The Engine Has A Loud Noise From The Valves Or The Valve Drive Components.
14. Little Movement Of The Rocker Arm And Too Much Valve Lash Is Present.
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Troubleshooting Problems
Problem 1
The Engine Crankshaft Will Not Turn When The Start Switch Is On.
Probable Cause
Check the condition of the battery. Charge the battery or replace the battery, if necessary.
Disconnect the driven equipment. Remove the fuel injection nozzles if the crankshaft cannot be
turned. Inspect the cylinders for fluid while the crankshaft is being turned. If fluid in the cylinders
is not the problem, the engine must be disassembled. After you disassemble the engine, inspect
the engine for other internal problems. Possible internal problems include the following
conditions:
{ Bearing seizure
{ Piston seizure
Problem 2
Probable Cause
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Remove fuel from the fuel tank. Install a new fuel filter element. Put a good grade of clean fuel in
the fuel tank.
Fuel lines should be cleaned or new fuel lines should be installed, if necessary.
Replace the fuel filter. Inspect the bypass valve for free movement. Install a new bypass valve, if
necessary.
Find the air leak in the fuel system and correct the leak. Remove air from the fuel system.
8. The Constant Purge Valve Stays Open. (There Is Insufficient Fuel Pressure for Starting The
Engine.)
Use the priming pump in order to fill the housing for the fuel injection pumps with fuel.
11. The Fuel Has A Cloud Point That Is Higher Than The Atmospheric Temperature. (The Cloud
Point Is The Temperature That Causes Wax To Form In Fuel.)
Drain the fuel tank, the lines and the fuel injection pump housing. Change the fuel filter. Fill the
tank with fuel that has the correct cloud point.
Problem 3
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Probable Cause
Ensure that there is enough fuel in the fuel tank. Inspect the fuel system for leaks. Inspect the fuel
line between the fuel tank and the fuel transfer pump for bad bends. Inspect the fuel system for air.
Check fuel pressure. The outlet pressure of the fuel transfer pump at full load speed is 75 to 100
kPa (10.9 to 24.7 psi). If the fuel pressure is lower, install a new fuel filter element. Inspect the
fuel bypass valve for free movement. Install a new fuel bypass valve, if necessary.
Find the air leak in the fuel system and correct the air leak. Remove the air from the fuel system.
3. Leakage Or Breakage In Fuel Line Between Fuel Injection Pump And Fuel Injection Valve
Run the engine at an rpm that gives the maximum misfiring or rough running. Then, loosen a fuel
line nut on the fuel injection nozzle for each cylinder one at a time. When a fuel line nut is
loosened, the misfiring or rough running will increase. If loosening a fuel line nut does not affect
the misfiring or rough running, test the fuel injection nozzle for that cylinder. Install new parts, if
necessary.
Problem 4
Probable Cause
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Ensure that enough fuel is in the fuel tank. Inspect the fuel system for leaks. Inspect the fuel line
between the fuel tank and the fuel transfer pump for bad bends. Inspect the fuel system for air.
Check fuel pressure. The outlet pressure of the fuel transfer pump at full load speed is 75 to 100
kPa (10.9 to 24.7 psi). If the fuel pressure is lower, install a new fuel filter element. Inspect the
fuel bypass valve for free movement. Install a new fuel bypass valve, if necessary.
Make adjustment to the governor. Ensure that the idle rpm setting matches the rpm that is listed in
the Technical Marketing Information (TMI).
Adjust the valve lash. Refer to the Technical Marketing Information (TMI) or refer to the Fuel
Setting and Related Information Microfiche for the correct idle rpm.
Problem 5
Probable Cause
Find the air leak in the fuel system and correct the leak. Remove air from the fuel system.
Clean all linkages. Clean the inside of the governor housing. Replace all damaged parts with new
parts.
Problem 6
Probable Cause
Remove fuel from the fuel tank. Install a new fuel filter element. Put a good grade of clean fuel in
the fuel tank.
Ensure that there is enough fuel in the fuel tank. Inspect the fuel system for leaks. Inspect the fuel
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line between the fuel tank and the fuel transfer pump for bad bends. Inspect the fuel system for air.
Check fuel pressure. The outlet pressure of the fuel transfer pump at full load speed is 75 to 100
kPa (10.9 to 24.7 psi). If the fuel pressure is lower, install a new fuel filter element. Inspect the
fuel bypass valve for free movement. Install a new fuel bypass valve, if necessary.
Find the air leak in the fuel system. Correct the air leak. Remove air from the fuel system.
Check the pressure in the air inlet manifold. Look for restrictions in the air cleaner.
6. Governor Linkage
Make an adjustment in order to obtain the full travel of the linkage. Install new parts for those
parts that are damaged or damaged.
Run the engine at an rpm that gives the maximum misfiring or rough running. Then, loosen a fuel
line nut on the fuel injection nozzle for each cylinder one at a time. Tighten each fuel line nut
before loosening the next fuel line nut. When a fuel line nut is loosened, the misfiring or rough
running will increase. If loosening a fuel line nut does not affect the misfiring or rough running,
test the fuel injection nozzle for the cylinder. Install new parts, if necessary.
Problem 7
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Probable Cause
Refer to Problem 3.
Loosen the fan drive belts or remove the fan drive belts. The vibration occurred at a specific rpm.
Operate the engine for a short time at this rpm. If the vibration is not present, replace the fan
assembly.
Problem 8
Probable Cause
Remove fuel from the fuel tank. Install a new fuel filter element. Put a good grade of clean fuel in
the fuel tank.
Problem 9
Probable Cause
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Install new parts, if necessary. Broken locks can cause the valve to slide into the cylinder. Damage
can result.
Check the lubrication in the valve compartment. There must be a strong flow of oil at engine high
rpm. There must be a small flow at low rpm. Oil passages must be clean. The oil passages that
send the oil to the cylinder head are particularly important.
Problem 10
Probable Cause
3. Obstruction in Weep Hole of Water Pump And Damaged Oil Seal in Water Pump
Free the weep hole of the water pump from obstruction. Replace the oil seal.
Problem 11
Probable Cause
Inspect the bearings for the connecting rods and the bearing surfaces on the crankshaft. Install new
parts, if necessary.
2. Damaged Crankshaft
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3. Damaged Attachment
Problem 12
Probable Cause
Small increases in fuel consumption may be the result of worn fuel injection nozzles, rough
running or factors that cause a loss of power. Refer to Problem 3 and refer to Problem 6.
Adjust the fuel setting. Refer to the Technical Marketing Information (TMI) or refer to the Fuel
Setting and Related Information Microfiche for the correct idle rpm.
Problem 13
The Engine Has A Loud Noise From The Valves Or From The Valve Drive Components.
Probable Cause
2. Broken Camshaft
Clean the engine thoroughly. Replace the camshaft and the tappets. Look for valves that do not
move freely. Adjust the valve lash to the correct clearances.
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4. Damage To Valve(s)
Problem 14
Little Movement Of The Rocker Arm And Too Much Valve Lash Is Present.
Probable Cause
Check the lubrication in the valve compartment. There must be a strong flow of oil at engine high
rpm. There must be a small flow of oil at low rpm. Oil passages must be clean. The oil passages
that send the oil to the cylinder head are particularly important.
If there is too much wear, install new parts or rocker arms. Make adjustment to valve lash. Refer
to Testing And Adjusting.
If the end of the valve stem has too much wear, install new valves. Make adjustment to valve lash.
Refer to Testing And Adjusting.
5. Worn Pushrods
If the pushrods have too much wear, install new pushrods. Make adjustment to valve lash. Refer
to Testing And Adjusting.
6. Worn Tappets
Install new tappet assemblies if the tappet assemblies are worn too much. Adjust the valve lash.
Refer to Testing And Adjusting.
Check valve lash. Check for free movement of valves or bent valve stems. Install new
components, if necessary. Make adjustment to valve lash. Refer to Testing And Adjusting.
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Problem 15
Probable Cause
Locks with damage can cause the valve to fall into the cylinder. This will cause severe damage.
Problem 16
Probable Cause
Be sure that the plugs are installed in the ends of the rocker arm shaft.
Problem 17
Probable Cause
Reconditioning of the cylinder head is required. Make adjustment to valve lash. Refer to Testing
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And Adjusting.
Problem 18
Probable Cause
Remove dirty lubrication oil. Install a new oil filter element. Put clean oil in the engine.
Inspect all gaskets and connections. Make repairs if leaks are found.
This will cause high fuel consumption and low engine oil pressure. Make repairs if leaks are
found. Install new parts, as required.
Problem 19
Probable Cause
Install a new cylinder head gasket. Tighten the bolts that hold the cylinder head. Refer to the
Specifications module.
6. Obstruction In Weep Hole Of Water Pump And Damaged Water Seal Of Water Pump
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Free the weep hole of the water pump of the obstruction. Replace the water seal.
Problem 20
Probable Cause
Check the air cleaner for restrictions. The maximum pressure of the air cleaner is the following
amount 7.5 kPa (30 inch of water).
Problem 21
Probable Cause
Remove extra oil. Find the source of the extra oil. Put the correct amount of oil in engine.
Refer to Problem 3.
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Check the air inlet pipe for oil. Repair the turbocharger, if necessary.
Problem 22
Probable Cause
Check the operation of the bypass valve for the filter. Install new engine oil filter elements, if
necessary. Clean the engine oil cooler core or install a new engine oil cooler core. Remove dirty
oil from the engine. Put clean oil in the engine.
Find the source of the leakage of the diesel fuel into the lubrication oil. Make repairs, as required.
Remove the lubrication oil that has been contaminated with diesel fuel. Install new oil filters. Put
clean oil in the engine.
4. Too Much Clearance Between Rocker Arm Shaft And Rocker Arms
Clean the valve and the housing. Install new parts, if necessary.
Inspect the camshaft and the camshaft bearings. Replace the camshaft and the camshaft bearings,
if necessary.
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Problem 23
Probable Cause
Remove the extra oil. Find the source of the extra oil. Put the correct amount of oil in the engine.
2. Oil Leaks
Check operation of oil cooler. Install new parts, if necessary. Clean the oil cooler cores.
Problem 24
Probable Cause
1. Restricted Flow Of Air Through the Radiator Or Restricted Flow Of Coolant Through the
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Radiator
Check operation of the pressure cap. Install a new pressure cap, if necessary.
Find the source of the leakage of combustion gases into the cooling system. Make repairs, as
needed.
Check water temperature regulators for correct operation. Check the water temperature gauge for
correct operation. Install new parts, if necessary.
Problem 25
Probable Cause
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Check the condition of the battery. Charge or replace the battery, if necessary.
Repair the wires or the switches or replace the wires or the switches, if necessary.
Problem 26
Probable Cause
Inspect all cables and connections. All connections should be cleaned and tightened. Replace all
damaged parts.
Problem 27
The Alternator Charge Rate Is Low Or The Alternator Charge Rate Is Not Regular.
Probable Cause
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Inspect all cables and connections. All connections should be cleaned and tightened. Replace all
damaged parts.
Problem 28
Probable Cause
Problem 29
Probable Cause
Check the groove in the pulley for a key that holds the pulley in place. If the groove is worn,
install a new pulley. Tighten the pulley nut according to Specifications.
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Problem 30
Probable Cause
Check the pressure in the air inlet system. Find the leaks. Correct the leaks.
Find the leak in the exhaust system. Correct the leak in the exhaust system.
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