NGHE AN PEOPLE’S COMMITTEE

NGHE AN COLLEGE OF ECONOMICS

A TERM PAPER

Subject:

English for Business Management

Fullname:

Student Code:

Class:

July , 2021
Examiner 1 Examiner 2

Result: Total:
 TABLE OF CONTENTS

Contents

PART I. INTRODUCTION......................................................................................1

PART II. MINI TEST................................................................................................3

I. Circle the best answer from A, B, C or D to complete the following

sentences.................................................................................................................3

II. Say if the following sentences are True or False..............................................6

PART III. WRITING................................................................................................7

LIST OF REFERENCES.........................................................................................10
 LIST OF IMAGE

Image 1: The photo when I went on a business trip outside of Hanoi...............1

Image 2: This is the center of Anh Son district, Nghe An province...................2

 PART I. INTRODUCTION
My name is Long and I am twenty eight years old. and I am a student at nghe
an college of economics at the moment. Currently I am working at Phuc Son
Voluntary Drug Rehabilitation Facility, Anh Son District. Now I live in Anh Son
District, Nghe An Province.

Image 1: The photo when I went on a business trip outside of Hanoi

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 Image 2: This is the center of Anh Son district, Nghe An province

I have a large family with five people. I have two sisters and one brother. My
sister is older, and my brother is smaller than me. My mother is a farmer. This is
also my parents' main occupation. My father is a wonderful man, he is quite tall,
handsome and quite friendly. My mother is a pretty gentle person, loyal and always
worried about my family. Mom's special feature is that she cooks very well. For
me, everyone in the family is great

When it comes to hobbies, I can be a person who enjoys painting. I think my

life would be boring without painting. I started learning to draw Painting helps me
feel lost and tired. I can sit all day in my room and draw whatever I want. Painting
helps me relieve stress and love life more. Seeing the different vibrant colors makes
me feel like my life – filled with color. Painting is a part of me.

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 To describe my personality, I can say that I am a hard worker and have
gained many skills over the years. My teachers and friends also say that I am a
creative individual. Besides, people say that I am very active and energetic, so they
love me very much. As for my weakness, maybe I believe when standing in front of
a crowd or do not know how to create many social relationships. As for my
professional level is not good, my computer skills are limited, and my foreign
language ability is still weak. In the future, I will try to improve my weaknesses
and improve my computer skills to develop myself better.

PART II. MINI TEST

I. Circle the best answer from A, B, C or D to complete the following sentences.
1. ………are the people who coordinate and oversee the work of others so that
organizational goals can be accomplished
A. Shareholders B. Managers
B. C. Employees D. Presidents
2. The………….consist of the boards of directors and the chief excutive officers
A. Top-level management C. Middle-level management
B. Lower-level management D. Representatives
3. The board of directors are the representatives of ……………………
A. Shareholders C. Board ofdirectors
B. . Managers D. Employees
4. There are………..important functions of management
A. Three B. Four C. Five D. Six
5. ……………includes defining goals, establishing strategies toachieve goals,
developing plans to integrate and coordinate activities
A. Planning B. Organizing C. Leading D. Cntrolling
6. The human resource distribution and arrangement is included

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 in…………function
A. Leading B. Controlling C. Planning D. Organizing
7. One of the steps in the controlling function is……….
A. Forecasting and pre-estimating about the future
B. Getting to know what must be done
C. Measurement of actual performance
D. Sharing the lastest information with employees
8. A manager often has to play a role of a………….in his organization
A. Figurehead B. Leader C. Liaison D. monitor
9. The leader………..his employees for a better work
A. Forces B. Leads C. Motivates D. Gets
10.In the ………………role, a manager has a network of contact outside the
organization from whom he can get valuable information
A.Monitor B. Disseminator C. Spokesperson D. Liaison
11. The manager as a…………..serves as a nerve centre in the
organizationand keeps a tab on all types of information coming.
A. Leader B. Figurehead C. Monitor D. Negotiator
12. According to Robert L. Katz, a manager needs three following essential
skills:
A. Technical skill, human skill and communicative skill
B. Technical skill, human skill and conceptual skill
C. Human skill, communicative skill and conceptual skill
D. Technical skill, communicative skill and conceptual skill
13. Conceptual skill is more needed by………..
A. Lower-level management C. Top-level management
B. Middle-level management D. All of them

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14. The action plan of a company for his building competitive advantage
and increasing its triple bottom line over the long-term is called…………..
A. Strategy B. Environmental scanning
C. Strategy formulation D. Strategy completion
15. ……………..is the monitoring, evaluating and disseminating of
information from internal and external environtment to key people within
the organization
A. Strategy formulation B. Environmental scanning
C. Strategy implimentation D. Evaluation and control
16. The task of focusing on recruitment of, management of and providing
for people working in an organization is called…………………………
A. Strategicmanagement B. Human resource management
C. Quality management D. Environmental management
17. The………of all organization depends on the quality of people it
employs
A. Success B. Failure C. Survival D. Loss
18. …………..skills involve the ability to work well with other people both
individually and in group
A. Human B. Conceptual C. Technical D. Communicative
19. A…………spreads the important bits of information to the concerned
employees of the organization
A. Monitor B. spokesperson C. Disseminator D. Leader
20. The skills managers use to think and to conceptualize about abstract and
complex situations is called……………….
A. Technical skill B. Human skill

C. Communicative skill D. Conceptual skill

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II. Say if the following sentences are True or False
1. Being a figurehead in a firm, the manager must perform a lot of routine duties
as a symbolic head. T
2. In the role of leader, the manager forces his or her employees for work as
well as leads them and takes them in the direction which is better for
themselves and organization. F
3. Being the monitor in an organization, the manager receives a lot of internal
information of the organization T
4. Every organization has its own internal or external disturbances T
5. The action plan of a company which creates competitive advantage and
increases its bottom line over the long term is called the strategy.T
6. The strategic management only requires the analysis of outside environtment
of the firm.F
7. Another requirement of strategic management process is the design of
policies and plans to fulfil the firm’s objectives
8. We use environmental scanning process in order to master internal and
external elements that affect the firm’s future T
9. Strategy formulation is a process in which long-term plans are developed,
corporate missions and achievable objectives are defined and policy
guidelines are set T
10.In strategy formulation, strategies and policies are implemented T
11.Human resource management deals with the function of recruitment of,
management of and providing for the employees. T
12.Human resource management is usually determined by the employees
themselves. F

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 13.Human resource management only mentions to the administration and
training the employees within an organization. F
14.Utilizing human resources effectively means using the skills and abilities of
employees effectively.
15.The human resource management does not deal with searching right people
for the right job. F

PART III. WRITING

Write an essay about 500 words or more to discuss the following topic: What
would you do to create the comfort to work for your employees if you were a
manager in a company?

To survive, develop and win in the fierce competition in the market,

enterprises are always looking to improve their labor capacity and business
efficiency. Therefore, as a leader and manager, it is imperative to understand the
psychology and desires of employees in your organization. Therefore, the issue of
creating motivation for employees is increasingly concerned in enterprises in our
country today. As a business manager, I would like to give my points on the issues
that create motivation and comfort for my employees with the following solutions.

One of the possible solutions is to praise and say encouraging words to

workers who perform well on their jobs. If this is done, those who have already
given satisfying results for their jobs will feel more confident and put effort into
their next work task. In addition, many other employees in the company will feel
more challenging and work harder to perfsorm well as their colleagues.

Another effective way is to reduce the working hours of employees. Most

people are under pressure and stressed due to long working hours, which causes
their productivity to decline. It is strongly believed that workers will work harder to
increase their work output if they have sufficient time to relax and less stress.
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 In addition, it is necessary to ensure that employees are fully paid, providing
they have a salary that is suitable for their dedication to the business. Enterprises
should apply time-based salary work associated with business results to encourage
employees to try and improve the quality of work. In summary, salary and bonus
are a strong motivation for employees.

Another effective solution is to boost employee morale through

extracurricular activities. Getting bored with your current job after a long time
working is inevitable. At this time, the cohesion between employees is one solution
that motivates employees that are often focused on and applied by businesses.
Businesses can organize parties, travel, and extracurricular activities to interact and
understand each other better. From there, create cohesion with each other at work.
If employees can play and chat together, it will help their spirit be comfortable and
help them quickly contact each other at work. In many companies, the relationship
between colleagues is also a problem that is not easy to solve. When going out,
eating together, people have time to relax and chat more easily.

One of the ways to boost morale and motivate employees cannot be ignored
is to build responsibility for employees. Let them see their role in the work. If they
don't, how will it affect everyone? Only then will the employees have a sense of
self-discipline and responsibility in their work.

The last but not the least solution is to create a strong bond within a
company. Generally, unity is regarded as an extremely important factor if people
want to achieve something. Furthermore, people seem to work harder and do better
in a peaceful working atmosphere, and there is no argument between staff or the
employer.

For businesses, human is a significant input cost for the development

strategy of the company. Thus, for their businesses to survive and develop with the
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current market economy, managers must know how to exploit and use their
companies' human resources properly. To influence and use human resources
rationally and effectively, it is necessary to satisfy the needs of material and
spiritual benefits for employees. In other words, it is essential to have measures to
motivate employees at work. To stimulate materially and spiritually, employees can
fully play their internal resources at work and bring the highest profits to the
enterprise.

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 LIST OF REFERENCES
1. Douglas Last (May 6, 2021). How to Motivate Your Employees.
Webpage:https://www.wikihow.com/Motivate-Your-Employees. Access
date: [20/10/2021].
2. Susan M. Heathfield (March 01, 2021). How Great Managers Motivate
Their Employees. Webpage: https://www.thebalancecareers.com/how-great-
managers-motivate-their-employees-1918772. Access date: [20/10/2021].
3. Ilya Pozin (May 5, 2020). 14 Highly Effective Ways to Motivate Employees.
Webpage: https://www.inc.com/ilya-pozin/14-highly-effective-ways-to-
motivate-employees.html. Access date: [20/10/2021].

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