Professional Documents
Culture Documents
LEARNING MATERIAL
Asian Caregiving and Technology Education Centers, Inc.
Qualification:
HOUSEKEEPING NCII
COMMON
Unit of Competency: OBSERVE WORKPLACE HYGIENE
PROCEDURES
Remember to :
Work through all the information and complete the activities in each section.
Read information sheets and complete the self – check. Suggested references are included to
supplement the materials provided in this module.
Most probably your trainer will also be your supervisor or manager. He/she is there to
support you and show you the correct way to do things.
You will be given plenty of opportunity to ask questions and practice on the job. Make sure
you practice your new skills during regular work shifts. This way you will improve both your
speed and memory and also your confidence.
Use the Self – checks, Operation Sheets or Job Sheets at the end of each section to test your
own progress.
When you feel confident that you have had sufficient practice, ask your Trainer to evaluate
you. The results of your assessment will be recorded in your Progress Chart and
Accomplishment Chart.
You need to complete this module.
MODULE CONTENT
CONTENTS:
Hygiene procedure
Regular handwashing
Clean clothing, Cleaning & sanitizing
Avoidance of cross-contamination
Hygienic practices
ASSESSMENT CRITERIA
• Workplace hygiene procedures are implemented in line with enterprise and
legal requirements.
• Handling and storage of items are undertaken in line with enterprise and legal requirements.
CONDITION:
Trainees must be provided with the following.
ASSESSMENT METHOD:
1. Direct Observation
2. Written/Oral Exam
3. Oral questioning
LEARNING EXPERIENCES
Learning Outcome 1 Follow hygiene procedure
Learning Activities Special Instructions
1. Read Information Sheet 2.1-1 (Hygiene Procedures) If you have some problems
on Information Sheet 2.1-1, don’t hesitate to
approach your facilitator. If you feel you are
knowledgeable on the content of Information Sheet
2.1-1, you can now answer Self-Check 2.1-1.
2. Answer Self-Check 2.1-1 Compare your answer with the answer key 2.1-1. If
you got 100% correct answer in this self-check,
you can now move to the next information sheet. If
not review the information sheet and go over the
self-check again.
3. Read Information Sheet 2.1-1a (Regular Handwashing) If you have some problems
on Information Sheet 2.1-1a, don’t hesitate to
approach your facilitator. If you feel you are
knowledgeable on the content of Information Sheet
2.1-1a, you can now answer Self-Check 2.1-1a.
4. Answer Self-Check 2.1-1a Compare your answer with the answer key 2.1-1a.
If you got 100% correct answer in this self-check,
you can now move to the next information sheet. If
not review the information sheet and go over the
self-check again.
5. Read Information Sheet 2.1-1b (Clean Clothing, Cleaning and Sanitizing) If you
have some problems on Information Sheet 2.1-1b,
don’t hesitate to approach your facilitator. If you
feel you are knowledgeable on the content of
Information Sheet 2.1-1b, you can now answer
Self-Check 2.1-1b.
6. Answer Self-Check 2.1-1b Compare your answer with the answer key 2.1-1b.
If you got 100% correct answer in this self-check,
you can now move to the next information sheet. If
not review the information sheet and go over the
self-check again.
8. Answer Self-Check 2.1-1c Compare your answer with the answer key 2.1-1c.
If you got 100% correct answer in this self-check,
you can now move to the next information sheet. If
not review the information sheet and go over the
self-check again.
9. Read Information Sheet 2.1-1d (Hygiene Practices) If you have some problems on
Information Sheet 2.1-1d, don’t hesitate to
approach your facilitator. If you feel you are
knowledgeable on the content of Information Sheet
2.1-1d, you can now answer Self-Check 2.1-1d.
10. Answer Self-Check 2.1-1d Compare your answer with the answer key 2.1-1d.
If you got 100% correct answer in this self-check,
you can now move to the next information sheet. If
not review the information sheet and go over the
self-check again.
INFORMATION SHEET 2.1-1
HYGIENE PROCEDURES
Learning Objective
After reading this information sheet, you must be able to:
• Follow hygiene procedures.
HYGIENE PROCEDURES MAY INCLUDE:
Safe and Hygienic handling of equipments, foods and beverages
Regular hand washing
Correct food storage
Appropriate and clean clothing
Avoidance of cross contamination
Safe handling disposal of linen and laundry
Appropriate handling and disposal of garbage
Cleaning and sanitizing procedures
Personal hygiene
SANITATION STANDARDS IN HANDLING
SERVICE EQUIPMENT
1. Only clean and sanitized glasses, flat-wares, china-wares and other equipment shall be set
up and to be used for service.
2. Equipment should not be exposed to contamination. Keep them in closed drawers or
cabinets, not exposed to dust or dirt.
3. Food delivered for room service must be covered to avoid bacterial contamination.
4. All service equipment must be wiped dry with clean wiping clothes to protect them from
watermarks. The clothes used for this purpose must be segregated from other wiping
clothes. They may be identified by color coding.
5. Service equipment like bowls, glasses and cutleries must be handled properly.
6. Bowls should be underlined with appropriate plate under-liner and never to be served
with the finger touching the rim.
7. Avoid touching the food and utensils with bare hands. Use scooper for scooping ice;
serving spoon and fork for dishing out foods.
8. When serving straw or napkin, never hold them with bare hands. To protect them from
bacterial contamination, either serves them with their wrappers or in their respective
dispensers.
9. When serving additional utensils or napkin, place them in a small plate to avoid direct
contact with the hand.
10. The thumb should be kept away from the plate to avoid touching the sauce, meat or dish.
11. When setting up flat-wares and glasses, avoid leaving finger marks on them by
carrying them in trays or with a cloth napkin.
12. Never serve food and cutleries that have fallen on the floor
13. To avoid contamination, food must be covered when it is not served immediately
13. Avoid placing foods on top of counters or tables.
14. Never serve utensils, cups, glasses or plates that are oily, wet or with finger marks,
spots or lipsticks. Remove them from the station and replace them with clean ones. Use hot
water to remove grease.
15. Air dry china wares after coming from the dishwasher
16. Do not stack dishes too high. Only chinawares can be stacked using the decoy
system. This means chinawares of the same kind and size should be stacked together.
17. Avoid handling in bouquet. Hold footed glasses on the stem and high ball glasses on the
base.
18. Never put flatwares/silverwares into glasses. Place them in their appropriate container.
19. Follow the 3 S’s (scrape, stack and segregate) when bussing.
20. Trays must be handled with the palm and not the fingers holding the plate.
SELF CHECK 2.1-1
TRUE or FALSE. Write TRUE if the statement is correct and FALSE if the statement
is incorrect and indicate your answer in the space provided for.
Learning Objective: After reading this information sheet, you must be able to:
• Perform proper hand washing
Learning Objective: After reading this information sheet, you must be able to:
• Use appropriate and clean clothing while performing task.
MULTIPLE CHOICE. Choose the best answer from the four choices and write the
letter of your choice in the space provided for.
1. The process of removing food and other types of soil from a surface is known as:
a. Cleaning
b. sanitizing
c. disinfecting
d. scraping
2. The most dangerous chemical that should be kept away from the reach
of children and stored away from the kitchen is: a. sanitizer
b. detergent
c. pesticide
d. disinfectant
3. The best way to maintain cleanliness in the workplace is to: a. clean and sanitize
only when necessary
b. clean and sanitize when your supervisor calls your attention
c. clean and sanitize when customers notice that the workplace is dirty.
d. Clean and sanitize at the start and end of your work.
4. In washing dishes: a. Scrape and pre-rinse food from the dishes and utensils.
b. Air dry the dishes and utensils immediately
c. Rinse dishes and store in the drawer.
d. Use bath soap to wipe away dirt from the dishes.
5. Complete cleaning of walls, ceilings and mopping of floors should be done
when: a. There are customers
b. Your supervisor tells you to do so.
c. There are cob webs
d. There is the least amount of food around.
TRUE OR FALSE. Write TRUE if the statement is correct and FALSE if the statement
is incorrect and indicate your answer in the space provided for.
1. Wash hands, dishcloths, chopping boards or any kitchen utensil that has been in
contact with raw food because they are all high on the risk list for cross-contamination.
2. Do not cover any cuts with waterproof bandages and prepare food for others
if you are sick or have a skin infection.
3. You can use the same utensils for preparing raw and cooked foods.
4. Floor cloths must obviously be kept separately, but maintained in the same way.
5. Cleaning agents and other items that contain antibacterial agents may
be effective in limiting cross-contamination, but they are not completely effective.
1. Daily brushing and flossing teeth is necessary in order to avoid bad breath.
2. Grooming includes cosmetic care of the body, such as shaving and other forms
of depilation.
3. Men- nail should be short and properly trimmed.
4. Earrings are appropriate for men. Ladies in uniform should always wear
dangling earrings.
5. Ladies must have light and appropriate make –up that should be retouched
from time to time.
CONTENTS:
Proper food handling and storage
Proper storage of equipment
Correct work practices
ASSESSMENT CRITERIA
• Informal and/or formal research is used to update general knowledge of the industry
• Updated knowledge is shared with customers and colleagues as appropriate and
incorporated into day-to-day working activities
CONDITION:
Trainees must be provided with the following.
LEARNING MATERIALS:
• Manuals
• Books
• Video (CD)
EQUIPMENT
Computer unit with internet access
ASSESSMENT METHOD:
Direct Observation
Written/Oral Exam
Oral questioning
LEARNING EXPERIENCES
Learning Outcome 2 Identify and prevent hygiene risks
2. Answer Self-Check 2.2-1 Compare your answer with the answer key 2.2-1.
If you got 100% correct answer in this self-
check, you can now move to the next information
sheet. If not review the information sheet and go
over the self-check again
3. Read Information Sheet 2.2-2 (Proper Storage of Equipment) If you have some
problems on Information Sheet 2.2-2, don’t
hesitate to approach your facilitator. If you feel
you are knowledgeable on the content of
Information Sheet 2.2-2, you can now answer
Self-Check 2.2-2.
4. Answer Self-Check 2.2-2 Compare your answer with the answer key 2.2-2.
If you got 100% correct answer in this self-
check, you can now move to the next information
sheet. If not review the information sheet and go
over the self-check again.
5. Read Information Sheet 2.2-3 (Correct work Practices) If you have some
problems on Information Sheet 2.2-3, don’t
hesitate to approach your facilitator. If you feel
you are knowledgeable on the content of
Information Sheet 2.2-3, you can now answer
Self-Check 2.2-3.
6. Answer Self-Check 2.2-3 Compare your answer with the answer key 2.2-3.
If you got 100% correct answer in this self-
check, you can now move to the next information
sheet. If not review the information sheet and go
over the self-check again.
Information Sheet 2.2-1
Proper Food Handling and Storage
1. When shopping, buy perishable foods last, and take them straight home.
2. Store raw meat, poultry, fish, and shellfish in containers in the refrigerator so that
the juices don't drip onto other foods.
3. Place foods that are to be chilled in the freezer and chill foods that are needed
to be frozen.
4. Food storage should be dry, well ventilated and adequately lighted.
As a food server, do not avoid touching ready-food-to eat foods with bare hands.
5. Cooking is the thermal process to heat food that have been previously
cooked and cooled in a food service establishment.
6. Foods which are held, cooled and reheated, has an increased risk from
contamination caused by personal, equipment, procedures and other factors.
7. If meat, poultry, fish, shellfish, or eggs have been left out for more than 5
hours, or if the food has been kept in the refrigerator too long, taste it.
8. Don't eat raw or partially cooked eggs, or foods containing raw eggs,
raw (unpasteurized) milk, or cheeses made with raw milk. Choose pasteurized juices.
ANSWER KEY
1. FALSE
2. TRUE
3. FALSE
4. TRUE
5. TRUE
6. TRUE
7. TRUE
8. FALSE
9. FALSE
10. TRUE
11. TRUE
12. FALSE
13. FALSE
14. TRUE
15. TRUE