2021-04-27

Incident: 1442753 / 2021 - ECC 5.0 to ECC 6.0 EHP7

ID 002028376700014427532021
Customer 979244 - Hindustan Colas Private Limited
Installation 0020410419 - ERP application T
System DEV - Development System
Component Upgrade Preparation (BC-UPG-PRP)
Status SAP Proposed Solution
Priority Medium
Estimated Automatic Confirmation Date 27.05.2021

Communication
26.04.2021 21:18:44 HAW - Problem Description: Sumeet M Naidu (S0005314456)

Product Area selected: SAP ERP Logistics

Component selected (Manual Selection): BC-UPG-PRP

--- Steps to Reproduce ---

Note to SAP SUPPORT: I consent to SAP Support reproducing the described issue while connected remotely
to my non-production environments, using any steps provided by me in the description below. If it is
necessary to do this in a production environment, SAP Support will contact me specifically before proceeding.

--- Description ---

Planning upgrade from ECC 5.0 to ECC 6.0 EHP7 on Hana

Created from Bold360 Chat.

Additional Information:

26.04.2021 21:19:10 HAW - Info for Customer: (system)

Your interaction with SAP Support

Channel: Bold360 Chat

Interaction summary:

Sumeet M Naidu [2021-04-27 07:02:36 UTC]:

Product Area selected: SAP ERP Logistics

Component selected (Manual Selection): BC-UPG-PRP

--- Steps to Reproduce ---

Note to SAP SUPPORT: I consent to SAP Support reproducing the described issue while connected remotely

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2021-04-27

to my non-production environments, using any steps provided by me in the description below. If it is

necessary to do this in a production environment, SAP Support will contact me specifically before proceeding.

--- Description ---

Planning upgrade from ECC 5.0 to ECC 6.0 EHP7 on Hana

Sumeet M Naidu [2021-04-27 07:02:54 UTC]:

hello

Yue@SAP [2021-04-27 07:03:20 UTC]:

Hello, this is Yue from SAP product support.

Yue@SAP [2021-04-27 07:03:30 UTC]:

How can I help you?

Sumeet M Naidu [2021-04-27 07:03:39 UTC]:

Hi

Sumeet M Naidu [2021-04-27 07:03:57 UTC]:

I am planning to Upgrade ECC 5.0 to ECC 6.0 EHP7

Sumeet M Naidu [2021-04-27 07:04:10 UTC]:

my question is can I do it one step?

Sumeet M Naidu [2021-04-27 07:04:22 UTC]:

OS is windows 2003 and DB is SQL 2005

Sumeet M Naidu [2021-04-27 07:04:31 UTC]:

need your expert advice

Yue@SAP [2021-04-27 07:05:47 UTC]:

Incident "1435756/2021 / DMO with system move" was created and replied yesterday. May I ask whether you
have already checked the reply in this incident?

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2021-04-27

Sumeet M Naidu [2021-04-27 07:06:20 UTC]:

no I haven't created this incident

Sumeet M Naidu [2021-04-27 07:06:30 UTC]:

you can treat this incident as fresh

Yue@SAP [2021-04-27 07:08:24 UTC]:

Maybe this incident was created by your colleague. I can see the contact details as below:

Yue@SAP [2021-04-27 07:08:25 UTC]:

Sivaraj Bellie TRUSPEQ Consulting Private Limited (0001815331)

Yue@SAP [2021-04-27 07:08:56 UTC]:

The same question was raised yesterday for your customer number.

Yue@SAP [2021-04-27 07:09:11 UTC]:

Could you please check the reply in incident 1435756/2021?

Sumeet M Naidu [2021-04-27 07:09:13 UTC]:

I don't know actually

Sumeet M Naidu [2021-04-27 07:09:17 UTC]:

ok

Sumeet M Naidu [2021-04-27 07:09:18 UTC]:

wait

Yue@SAP [2021-04-27 07:10:02 UTC]:

To answer your question, the scenario cannot be done in one step. Please find detailed clarification in the
incident reply.

Sumeet M Naidu [2021-04-27 07:11:29 UTC]:

I can't see incident from my ID

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2021-04-27

Sumeet M Naidu [2021-04-27 07:11:55 UTC]:

can you please confirm if any sap note or guide which confirms the same as u replied above

Yue@SAP [2021-04-27 07:13:20 UTC]:

I will copy the question and answer into this chat session. Later, you can double check internally with your
colleague Sivaraj Bellie.

Sumeet M Naidu [2021-04-27 07:13:30 UTC]:

ok

Yue@SAP [2021-04-27 07:13:39 UTC]:

Can we upgrade ECC5.0 to ERP 6.0 EHP7 directly with the existing OS/Hardware ? i.e (win-2003/sql-2005)

Yue@SAP [2021-04-27 07:13:51 UTC]:

[answer]:

According to PAM, EHP7 for ERP 6.0 requires at least windows 2008/sql server 2008. Therefore, this
upgrade cannot be done with the existing OS/hardware.

Yue@SAP [2021-04-27 07:14:06 UTC]:

Can we use DMO to do one step upgrade and migrate to HANA DB, from ECC 5.0 to ERP 6.0 EHP 7 with
HANA 2.0, according to note 2882431. Is it mandatory to use windows server for PAS after migration or can
we have all application running on Linux?

Yue@SAP [2021-04-27 07:14:24 UTC]:

[answer]:

DMO with system move can be one of the option. However, the scenario cannot be done in one step.
Because according to the following restriction, we confirm the target PAS host must run on Windows OS.

Yue@SAP [2021-04-27 07:14:42 UTC]:

KBA 2882431 - Database Migration Option (DMO) of SUM 1.0 SP26

------------------------------------------------------------------------------------

c) "DMO with System Move": Requirements and Restrictions

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2021-04-27

SAP source systems runs on Windows OS: The target PAS host must run on Windows OS. If possible,
(that is, if it is supported according to PAM), you can consider the previously mentioned workaround where
you install in the source system an AAS running on Linux OS to enable the move to a target PAS host on
Linux.

------------------------------------------------------------------------------------

Yue@SAP [2021-04-27 07:15:10 UTC]:

The workaround mentioned above is not possible in your case. Since according to PAM, SAP ECC 5.0 on
MS SQL server does not support linux OS. Therefore, you cannot install AAS running on Linux OS on the
source system.

Sumeet M Naidu [2021-04-27 07:16:12 UTC]:

ok thanks

Yue@SAP [2021-04-27 07:16:18 UTC]:

You are welcome.

Sumeet M Naidu [2021-04-27 07:16:25 UTC]:

can I get this chat transcript

26.04.2021 21:23:08 HAW - Info for Customer: SAP

Dear customer,

The chat was ended from your side. I have created this incident to record our session. Please find the chat
transcript below.

Please feel free to contact us if there is any further question.

Best regards,

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2021-04-27

SAP Product Support

Yue

26.04.2021 21:23:09 HAW - Info for Customer: SAP

Solution provided:

2882431

Contacts

Secondary
Role Name Time Zone Primary Phone E-Mail
Phone

Sumeet M Naidu
navin.somal@ebor
Reporter (S0005314456) Hawaii +(Empty)-
n.co.in
(S0005314456)

Action Log

Changed On Changed At Changed By Action Old Value New Value

Monday Memo/Text Info for

21:19:10 HAW system
26.04.2021 changed Customer

21:19:20 HAW SAP Component BC-UPG-PRP

0020283767
21:19:20 HAW SAP Incident created 0001442753
2021

21:19:20 HAW SAP Status Not Sent to SAP Sent to SAP

Memo/Text Problem
21:19:20 HAW SAP
changed Description

In Processing by
21:19:46 HAW SAP Status Sent to SAP
SAP

In Processing by SAP Proposed

21:23:29 HAW SAP Status
SAP Solution

Memo/Text Info for

21:23:29 HAW SAP
changed Customer

Memo/Text Info for

21:23:29 HAW SAP
changed Customer

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