A short tutorial on the DepEd EHRIS on activating account, filing and completing Personal Data

Sheet.
Slide 1
Activate or Reset your Account
• Activate individual accounts, respectively. Username and temporary passwords
are sent to the EHRIS registered email address.
• Try logging in using the username/email address and temporary password
provided.
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Slide 2
Frequently Asked Questions (FAQs)
User Access
I tried to log in my account but the system says “Email does not exist” What should I do?
- Your email address is not yet registered in EHRIS.
I didn’t receive log in credentials in my email. What should I do?
- You must activate your account.
Go to EHRIS landing page > Click “Activate Account / Reset Password” > Enter your Email
> Click “Send Password” > Open your email account > Copy the temporary password sent to
your email > Login your account using temporary password.
How would I know if my account was already created?
- If your account was manually created, check your email account for login
credentials sent by EHRIS then proceed to eHRIS website http://fo.ehris.deped.gov.ph and
login your account using your username and password.
I tried to log in my account but the system says “Invalid username or password”. What
should I do?
- You are registered but you entered wrong username (email address) or password.
Kindly contact either your HRMO or ITO and ask him/her the e-mail address registered in
the system.
We have personnel that were already registered in other division. How they will be
transferred to our division?
 - You may email or contact EHRIS Helpdesk who is capable to transfer employees from
another Division.
What seems to be the problem with this error message “You will be able to login on
“Monday, Tuesday, Wednesday” when trying to login with eHRIS?
- Follow your Regional schedule given by the Central Office.
Is it required to all DepEd employee nationwide to have account in EHRIS?
- Yes. All bona fide DepEd employee must have account in EHRIS.
Why does my account automatically signing out?
- The system will automatically log out user accounts if the login session has become
inactive for at least 20 minutes. This is for security purposes which help to prevent other
users from accessing your account.
How can I change my password?
- Just login your account to eHRIS and from your dashboard click your name (w /
dropdown list) at upper right corner then click Change Password. Place your current
password in the space provided then enter your password twice.
Note: Password must be at least 8 characters using a combination of at least one of
each: letter, number and special character like @,#,$,% except for “!”.
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Slide 3
Personal Data Sheet
How do I edit my Personal Information and Contact Information?
- Login your account in EHRIS > Go to Self Service > Click My details >  Click edit button in
the upper right corner of your Personal Information and Contact Information > Click Save.
What if I don’t have a telephone. What should I input?
- Use cell phone number as alternative or enter “0”.
My father and mother are both deceased, do I need to input their names in the family
dependency details?
- Yes. Even if they are deceased it is very important to include their names because they
are required in PDS. Your relationship not cease once they become deceased.
In the eligibility tab. I graduated with an honor (Cum laude, Magna, Summa). What should I
input in the rating field?
- You may input “0” in the Rating field as alternative.
 How will I know the details that need to fill out to complete my PDS?
- Point your mouse into the profile completion bar, it will show the insufficient data that
need to fill out.
My First Name, Middle Name, and Last Name did not appear in my PDS print out. What to
do?
- Please ignore the missing names, dates in educational background, etc, for now. If you
will notice, the PDS in eHRIS v2 is the CSC 2005 printout version. We hope to make the CSC
2017 printout version available by Mid-July.
What should I do if my name has a special character?
- For Ñ/ñ - Replace the special character into N/n
- For (-) - Remove the special character.
Why can’t I click the ‘Save’ button?
- Use Google chrome browser or check the internet connection
How can I upload my profile picture?
- Login your account > Go to Profile menu > Click View profile > Upload your  photo.
What are we going to enter in the Date of Joining?
- HRMO - Please enter the date of original appointment which is the first date that they
start in government.
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Slide 4
Issues

I can’t proceed to the website http://fo.ehris.deped.gov.ph. It always appears “502 Bad

Gateway/Timeout”.
- This issue was already reported to EHRIS Technical Team. Please wait for further
announcement to be posted in our Facebook Group. (DepEd EHRIS Helpdesk 1.0; DepEd
HRMO Philippines).

What to do if my profile image was changed with other person’s image? Is there a problem
in the system?
- This issue has been addressed. Please re-upload your profile picture again.

What will I do, every time I open http://fo.ehris.deped.gov.ph it always appears “This site
can’t be reached”?
- Check your internet connection; check your network cable maybe it is unplugged.
 - Restart your browser.
- Open the website in other internet browser i.e. Mozilla Firefox.
I successfully uploaded the UACF in the system but employee records cannot be searched?
Do I need to re-upload it again?

- No, please do not re-upload user accounts that were previously uploaded. This issue was
already reported to EHRIS Technical Team. Please wait for further announcement to be
posted in our Facebook Group (DepEd EHRIS Helpdesk 1.0; DepEd HRMO Philippines).
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