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Academic Session 2021

September 2021 Semester

ASSIGNMENT

WUC107/03 Workplace Communication Skills

INSTRUCTIONS TO CANDIDATES:

1. This assignment is the alternative assessment to replace the proctored


examination.

2. This assignment consists of one (1) section.

3. You are allowed a maximum of one (1) attempt to submit your


assignment.

4. The assignment will be made available from 15th November 2021,


Monday (00:00) until 29th November 2021, Monday (23:59).

5. The completed assignment must be submitted by 29th November 2021,


Monday (23:59).

Copyright © 2021 WOU


Instructions:

1. This assignment requires you to write the minutes of a committee meeting


in about 500- 600 words

2. Your answer must be written using Times New Roman Font 12.

3. This is an individual assignment so ensure that you do not plagiarise other


people’s work. Any plagiarism may result in disciplinary action.

4. You are to submit your answers online using the OAS system and it is your
responsibility to submit your assignment correctly and in a timely manner.

5. Your alternative assignment deadline is Monday, 29 th November 2021


(23:59).

6. This final assignment will contribute 30% towards the total course grade.

7. The assignment declaration form and answer must be done on one


Microsoft Word document.

8. Finally zip the folder that contains your answer file before submitting it to
the Online Assignment Submission (OAS).

Question (30%)

Scenario
Georgetown Heritage Club held a committee meeting to discuss issues
related to the management of its cafeteria as numerous complaints had
been received.
You, as the secretary of the club took the following notes. Using them,
write the minutes of the meeting that was conducted on 4 th November
2021. An outline has been prepared for you and you can use it as a guide.

Given below are the notes that you took at the meeting.
 Apologies for absence- James Samuel at another meeting and
Zarina Zubir on medical leave
 Confirmation of the previous meeting- Farah Diba and Emma Khairul
 Matters arising- Amendments made to the total amount spent on the
renovations to the toilets is Rm10,000 and not RM8000.00 as stated.
 Discussion on the content of the club canteen- Alfred Phillip
(President and Chair)- meeting called because numerous complaints
have been received regarding the food, service and cleanliness of
the cafeteria. Members urged to put forward some proposals.
 Farah Diba (member) - proposed writing a warning letter to En.
Amran, the cafeteria operator.
 Rishi Ponniah (member)-opposed motion. Two warning letters
already sent earlier. Proposed to appoint new operator. Motion
seconded by Sharifah Al-Bakri (member)
 You(secretary)- as En. Amran’s contract expires in two weeks,
proposal not to renew contract.
 Krishnamurthi (treasurer)- seconded the motion and proposed to call
for tenders from other interested operators.
 Alfred Phillip (chair)- Proposal put to vote. Unanimously agreed by all
that the operator be replaced. Asked the secretary to place an
advertisement in The Star and Berita Harian newspapers and asked
for volunteers to draft it.
6. Ema Khairul- volunteered to draft the advertisement and Azmul
Adnan agreed to help her vet it
7. Any other business- None
8. Date of next meeting- 1st December, 2021 at 10am
9. Meeting adjourned- 12.15pm

Now, as the secretary of the club, write the full minutes of the meeting based on
the notes above. You will need to write in full sentences and provide any
relevant elaboration. The outline of how to write the minutes is given to you on
the next page. Use it and complete the writing of the minutes.

Minutes of the meeting to discuss_____________ place___ date____ time

Present: __________(chair)
List all other names of the committee
The meeting was called to order_____ time by______
1. Apologies for absence
Name and why
2. Confirmation of the minutes of the previous meeting.
Minutes confirmed by____
3. Matters arising
any matters?
4. Discussion on the cafeteria issue
5. Any other business
6. Date of next meeting
-include date, time and place

Meeting adjourned………

Recorded by: Your name


(Secretary)

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