First name: Noorain Last name: Abbasi

Title: Branch Operations Manager Department: Retail Operations

Employee ID: 203313

Employee Performance Appraisal Form

Initial Review 6-month Review Annual Other

___________________

Immediate Supervisor: Areeba Rauf Supervisor ID: 302345

Appraisal Period From 2020 to 2021

Rating scale
5-Exceptional 4- Superior 3- Satisfactory 2- Improvement needed 1- Unsatisfactory
*Written comments required

Rating Final Rating

Duties & Responsibilities
Received
1. Regularly check and approve the account opening forms. 5 4
2. Approve and sign all the financial instruments as per the
requirements and procedures described by the supervisor.
5 4
3. Help other units in meeting their business targets. 5 4
4. Provide exceptional services to the customers and promptly
address and resolves the issues faced by them.
5 4
5. Ensure the maintenance of premises and the security of the
branch’s fixed assets.
5 3
6. Bring out the best of branch’s personnel by providing training,
coaching, development, and motivation.
5 4
7. Adhere to high ethical standards and comply with all
regulations/applicable laws.
5 3
Leadership/ Initiative
8. Ability to motivate others to work toward common goal: ability to
anticipate needs, determine priorities, and develop activities that
support the organizational goals: motivation to carry out new ideas
5 4
and methods.
Problem Solving/ Critical Thinking
9. Ability to accurately assess a situation, gather and evaluate
appropriate data in a timely manner.
5 3
Dependability
10. Ability to consistently deliver with respect to responsibilities;
requires an appropriate level of supervision; includes punctuality 5 3
and attendance.
Total Score 50 36

Evaluation Criteria
Exceptional 45-50 100%
Superior 38-44 75 %
Satisfactory 31-37 60 %
Improvement needed 26-30 50 %
Unsatisfactory Less than 25 None

Part A: Employee Comments

This section provides an opportunity for the employee to furnish comments regarding the employee’s
performance.
Comments:
_______

Part B: Supervisor Comments

This section provides an opportunity for the supervisor and/or the next level supervisor (optional) to
furnish comments regarding the employee’s performance.
Comments:
This employee is a valuable asset of the organization. She regularly follows up with existing and new
clients to make sure they feel valued and swiftly deals with all kinds of customers. The employees of the
department are provided with adequate trainings required to fulfil the responsibilities under her
supervision. However, the quality of the work has been undesirable lately. The employee’s approach to
problem solving is often rigid and unconventional. She is suggested to be more collaborative with other
colleagues to come up with solutions together.

EVALUATOR SIGNATURE( EMPLOYEE’S TITLE DATE

IMMEDIATE SUPERVISOR) Regional Operations July 12,2021
Areeba Rauf Manager
REVIEWING OFFICER SIGNATURE TITLE DATE
(EVALUATOR’S IMMEDIATE - -
SUPERVISOR)
I WOULD LIKE TO DISCUSS THIS YES NO DATE
REPORT WITH THE REVIEWING July 13,2021
OFFICER
I acknowledge that I have read this report and that I have been given an opportunity to discuss it with the
evaluator, my signature does not necessarily mean that I agree with the report.

Employee signature Noorain Abbasi Date July 13,2021